Runners Plus Reviews - 1,167 Review - 9.6/10
Runners Plus Rating
Overall Satisfaction | 9.6 /10 |
---|---|
Would Shop Here Again | 9.3 /10 |
Likelihood to Recommend | 9.6 /10 |
Product Selection | 9.1 /10 |
Ease of Finding | 9.1 /10 |
Checkout Satisfaction | 9.1 /10 |
Product Met Expectations | 9.6 /10 |
On-Time Delivery | 9.6 /10 |
Satisfaction with Customer Support | 9.6 /10 |
9.6out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.6out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 84% | 84% |
Neutral | 12% | 14% |
Negative | 3% | 2% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
8.8 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.1 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
9.4 out of 10
Variety of Shipping Options
Desired shipping options were available
9.5 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for Runners Plus
Showing 321 - 340 of 1,167
J
Post-Delivery Feedback
Jun 04, 2024
It was a great experience! Product arrived in perfect condition, a week before I was expecting it. I would recommend runners plus.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Girl78
Site Experience Feedback
May 25, 2024
Had a great experience
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Girl78
Post-Delivery Feedback
Jun 04, 2024
I bought my first pair of Hoka and absolutely love them. I work construction so I'm on my feet all day...the shoes were a life saver!!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 8
- Customer Support: 10
- Full ratings for this review »
Will’s Dad
Site Experience Feedback
Jun 04, 2024
Good, no problem. Was hard to find.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Tori
Site Experience Feedback
May 20, 2024
it was actually hard to check out. my card was not accepted, but no reason was ever given. never happened before, and it would be nice to know what the problem was
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
- Full ratings for this review »
lauralou72
Post-Delivery Feedback
Jun 03, 2024
I am SO impressed with you guys!!! I am a HOKA only runner & they changed the Cliftons significantly with the version 9. I have tried them in two different sizes & neither work for me, so I went on a hunt for the 8's. ANDDDD...I got them the day after I ordered them! I will be ordering more of these from you because I literally cannot find them anywhere & you have more AND your service is amazing. Thank you so much!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
jimdog
Site Experience Feedback
Jun 03, 2024
Reputable seller. I trust the seller
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Roy
Site Experience Feedback
Jun 03, 2024
Size choice is confusing
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Zirk
Site Experience Feedback
Jun 02, 2024
This was the only store that had my size in this shoe. So it must have been a blessing I guess.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
szf
Site Experience Feedback
Jun 02, 2024
iMPOSSIBLE TO NAVIGATE WEBSITE.NO INDICATION OF WHERE TO CICK TO PROCEED. End up running in circles to initiate purchase
- Overall Rating: 3
- Would Shop Here Again: 5
- Likelihood To Recommend: 6
- Full ratings for this review »
Marley
Site Experience Feedback
Jun 01, 2024
Won a gift card to here and was happy with all the options! Cannot wait to get my product.
- Overall Rating: 7
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
- Full ratings for this review »
Dean
Site Experience Feedback
Jun 01, 2024
Easy to sort, filter, and view results.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Jun 01, 2024
Amazing experience as I ordered had an update they sipped and bam they were here in 3 days !! Just found my new go to shoe shop!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
May 31, 2024
great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
XC Runner
Post-Delivery Feedback
May 30, 2024
The shoes we wanted were discounted and available in my size and a fun color. They arrived on time according to the shipping schedule, but I wish they would have arrived a little faster.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: N/A
- Full ratings for this review »
New customer
Site Experience Feedback
May 18, 2024
Website was easy to navigate.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Deb
Site Experience Feedback
May 30, 2024
Easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Gus
Site Experience Feedback
May 30, 2024
Very easy to navigate the website and quick access to purchasing. I would definitely order again!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Meri
Site Experience Feedback
May 29, 2024
accessed online
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Faye
Post-Delivery Feedback
May 29, 2024
Had the product I wanted at the best price and very quick shipping.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
May 29, 2024
Disappointed due to the fact that this is my second order from Runners Plus (happy with the item order) but, they do not accept my banking credit card.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »