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Runners Plus Reviews - 1,167 Review - 9.6/10

Nov 28, 2024
Runners Plus provides the best running and fitness products, service, and advice in the Dayton, Ohio area. Their friendly and knowledgeable employees are trained to provide a thorough gait analysis to help you find the right shoes for your needs. Their in-depth product knowledge and running experience make them the best place in Dayton to find what you need to achieve your fitness goals.

Runners Plus Rating

Rating
Overall Satisfaction9.6 /10
Would Shop Here Again9.3 /10
Likelihood to Recommend9.6 /10
Product Selection9.1 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.6 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.6 /10
Overall Satisfaction:
 

9.6out of 10


Would Shop Here Again:

 

9.3out of 10


Likelihood To Recommend:

 

9.6out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

84%84%

Neutral

12%14%

Negative

3%2%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

8.8 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.2 out of 10

Shipping Charges

Satisfaction with shipping charges

9.4 out of 10

Variety of Shipping Options

Desired shipping options were available

9.5 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.5 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Runners Plus

Showing 321 - 340 of 1,167

J

Post-Delivery Feedback

Jun 04, 2024

It was a great experience! Product arrived in perfect condition, a week before I was expecting it. I would recommend runners plus.

Girl78

Site Experience Feedback

May 25, 2024

Had a great experience


Post-Delivery Feedback

Jun 04, 2024

I bought my first pair of Hoka and absolutely love them. I work construction so I'm on my feet all day...the shoes were a life saver!!

Will’s Dad

Site Experience Feedback

Jun 04, 2024

Good, no problem. Was hard to find.

Tori

Site Experience Feedback

May 20, 2024

it was actually hard to check out. my card was not accepted, but no reason was ever given. never happened before, and it would be nice to know what the problem was

lauralou72

Post-Delivery Feedback

Jun 03, 2024

I am SO impressed with you guys!!! I am a HOKA only runner & they changed the Cliftons significantly with the version 9. I have tried them in two different sizes & neither work for me, so I went on a hunt for the 8's. ANDDDD...I got them the day after I ordered them! I will be ordering more of these from you because I literally cannot find them anywhere & you have more AND your service is amazing. Thank you so much!

jimdog

Site Experience Feedback

Jun 03, 2024

Reputable seller. I trust the seller

Roy

Site Experience Feedback

Jun 03, 2024

Size choice is confusing

Zirk

Site Experience Feedback

Jun 02, 2024

This was the only store that had my size in this shoe. So it must have been a blessing I guess.

szf

Site Experience Feedback

Jun 02, 2024

iMPOSSIBLE TO NAVIGATE WEBSITE.NO INDICATION OF WHERE TO CICK TO PROCEED. End up running in circles to initiate purchase

Marley

Site Experience Feedback

Jun 01, 2024

Won a gift card to here and was happy with all the options! Cannot wait to get my product.

Dean

Site Experience Feedback

Jun 01, 2024

Easy to sort, filter, and view results.

Online Shopper

Post-Delivery Feedback

Jun 01, 2024

Amazing experience as I ordered had an update they sipped and bam they were here in 3 days !! Just found my new go to shoe shop!

Online Shopper

Site Experience Feedback

May 31, 2024

great

XC Runner

Post-Delivery Feedback

May 30, 2024

The shoes we wanted were discounted and available in my size and a fun color. They arrived on time according to the shipping schedule, but I wish they would have arrived a little faster.

New customer

Site Experience Feedback

May 18, 2024

Website was easy to navigate.

Deb

Site Experience Feedback

May 30, 2024

Easy to navigate

Gus

Site Experience Feedback

May 30, 2024

Very easy to navigate the website and quick access to purchasing. I would definitely order again!

Meri

Site Experience Feedback

May 29, 2024

accessed online

Faye

Post-Delivery Feedback

May 29, 2024

Had the product I wanted at the best price and very quick shipping.

Online Shopper

Site Experience Feedback

May 29, 2024

Disappointed due to the fact that this is my second order from Runners Plus (happy with the item order) but, they do not accept my banking credit card.