Home > Apparel & Accessories > Runners Plus

Runners Plus Reviews - 1,167 Review - 9.6/10

Nov 28, 2024
Runners Plus provides the best running and fitness products, service, and advice in the Dayton, Ohio area. Their friendly and knowledgeable employees are trained to provide a thorough gait analysis to help you find the right shoes for your needs. Their in-depth product knowledge and running experience make them the best place in Dayton to find what you need to achieve your fitness goals.

Runners Plus Rating

Rating
Overall Satisfaction9.6 /10
Would Shop Here Again9.3 /10
Likelihood to Recommend9.6 /10
Product Selection9.1 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.6 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.6 /10
Overall Satisfaction:
 

9.6out of 10


Would Shop Here Again:

 

9.3out of 10


Likelihood To Recommend:

 

9.6out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

84%84%

Neutral

12%14%

Negative

3%2%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

8.8 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.2 out of 10

Shipping Charges

Satisfaction with shipping charges

9.4 out of 10

Variety of Shipping Options

Desired shipping options were available

9.5 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.5 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Runners Plus

Showing 301 - 320 of 1,167

Online Shopper

Site Experience Feedback

Jun 08, 2024

easy experience my son send me link so i didn't have to browse

red

Site Experience Feedback

May 31, 2024

if they show up it was easy


Post-Delivery Feedback

Jun 08, 2024

easy process

Mikey

Site Experience Feedback

Jun 07, 2024

Great experience

Walking Octegenarian

Post-Delivery Feedback

Jun 07, 2024

I ordered these shoes from Runners Plus when I was in Georgia. I got home the next day and the shoes beat me to my door. I was excited to learn that Runners Plus is right here in my town of Dayton, OH. Will surely buy from them again, on line or in person.

Online Shopper

Site Experience Feedback

Jun 07, 2024

Na

Holly

Site Experience Feedback

Jun 07, 2024

I found exactly what I wanted for cheaper than anywhere else.

Kj

Site Experience Feedback

Jun 07, 2024

Good and easy

shanlane

Site Experience Feedback

Jun 07, 2024

confused but not mad about free shoes, thought i’d give them a try as i’m new to running

Teresa

Post-Delivery Feedback

Jun 07, 2024

Great price. Packaged very well and fast shipping. Website was easy to manage and overall great experience.

Jerbear

Site Experience Feedback

Jun 07, 2024

Great experience and was able to order what I needed without any hassle.

OG triple OG

Site Experience Feedback

Jun 07, 2024

Very Good

Vicki

Site Experience Feedback

Jun 06, 2024

You had what I was looking for. I’m pleased.

Juan

Site Experience Feedback

Jun 06, 2024

all the experience was good, not comments at all

Dead silver

Site Experience Feedback

Jun 06, 2024

Good show.

Kel

Site Experience Feedback

May 13, 2024

Found your website because you Are the only place that had the Hoka Rincon still in stock.

Cits

Post-Delivery Feedback

Jun 06, 2024

Runners World was great! Excellent selection and reduced pricing for top of the line footwear. Delivery was timely!

Boyd family

Site Experience Feedback

Jun 05, 2024

Overall, everything was good. The site is easy to maneuver. I like how easy it is to checkout. Three clicks and you’re done. I also made a few calls because I needed to make a return and to see if there was a way to get a military discount via purchasing online. The customer representative was very knowledgeable and helpful. Thank you.

Gem

Site Experience Feedback

May 28, 2024

Good experience. The outlet had more selection than other retailers.

Sneaker fan

Site Experience Feedback

Jun 05, 2024

Was pleased to find the website had inventory of my favorite sneaker that has been discontinued for a newer model. Price point was excellent and completing the transaction on the web was quick and easy.

Baugust

Site Experience Feedback

Jun 05, 2024

I found the website clear and easy to use.