Runners Plus Reviews - 1,167 Review - 9.6/10
Runners Plus Rating
Overall Satisfaction | 9.6 /10 |
---|---|
Would Shop Here Again | 9.3 /10 |
Likelihood to Recommend | 9.6 /10 |
Product Selection | 9.1 /10 |
Ease of Finding | 9.1 /10 |
Checkout Satisfaction | 9.1 /10 |
Product Met Expectations | 9.6 /10 |
On-Time Delivery | 9.6 /10 |
Satisfaction with Customer Support | 9.6 /10 |
9.6out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.6out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 84% | 84% |
Neutral | 12% | 14% |
Negative | 3% | 2% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
8.8 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.1 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
9.4 out of 10
Variety of Shipping Options
Desired shipping options were available
9.5 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for Runners Plus
Showing 301 - 320 of 1,167
Online Shopper
Site Experience Feedback
Jun 08, 2024
easy experience my son send me link so i didn't have to browse
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
red
Site Experience Feedback
May 31, 2024
if they show up it was easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
red
Post-Delivery Feedback
Jun 08, 2024
easy process
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Mikey
Site Experience Feedback
Jun 07, 2024
Great experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Walking Octegenarian
Post-Delivery Feedback
Jun 07, 2024
I ordered these shoes from Runners Plus when I was in Georgia. I got home the next day and the shoes beat me to my door. I was excited to learn that Runners Plus is right here in my town of Dayton, OH. Will surely buy from them again, on line or in person.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jun 07, 2024
Na
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Holly
Site Experience Feedback
Jun 07, 2024
I found exactly what I wanted for cheaper than anywhere else.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kj
Site Experience Feedback
Jun 07, 2024
Good and easy
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
shanlane
Site Experience Feedback
Jun 07, 2024
confused but not mad about free shoes, thought i’d give them a try as i’m new to running
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Teresa
Post-Delivery Feedback
Jun 07, 2024
Great price. Packaged very well and fast shipping. Website was easy to manage and overall great experience.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Jerbear
Site Experience Feedback
Jun 07, 2024
Great experience and was able to order what I needed without any hassle.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
OG triple OG
Site Experience Feedback
Jun 07, 2024
Very Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Vicki
Site Experience Feedback
Jun 06, 2024
You had what I was looking for. I’m pleased.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Juan
Site Experience Feedback
Jun 06, 2024
all the experience was good, not comments at all
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Dead silver
Site Experience Feedback
Jun 06, 2024
Good show.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Kel
Site Experience Feedback
May 13, 2024
Found your website because you Are the only place that had the Hoka Rincon still in stock.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Cits
Post-Delivery Feedback
Jun 06, 2024
Runners World was great! Excellent selection and reduced pricing for top of the line footwear. Delivery was timely!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Boyd family
Site Experience Feedback
Jun 05, 2024
Overall, everything was good. The site is easy to maneuver. I like how easy it is to checkout. Three clicks and you’re done. I also made a few calls because I needed to make a return and to see if there was a way to get a military discount via purchasing online. The customer representative was very knowledgeable and helpful. Thank you.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Gem
Site Experience Feedback
May 28, 2024
Good experience. The outlet had more selection than other retailers.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Sneaker fan
Site Experience Feedback
Jun 05, 2024
Was pleased to find the website had inventory of my favorite sneaker that has been discontinued for a newer model. Price point was excellent and completing the transaction on the web was quick and easy.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Baugust
Site Experience Feedback
Jun 05, 2024
I found the website clear and easy to use.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review »