Home > Apparel & Accessories > Runners Plus

Runners Plus Reviews - 1,167 Review - 9.6/10

Nov 28, 2024
Runners Plus provides the best running and fitness products, service, and advice in the Dayton, Ohio area. Their friendly and knowledgeable employees are trained to provide a thorough gait analysis to help you find the right shoes for your needs. Their in-depth product knowledge and running experience make them the best place in Dayton to find what you need to achieve your fitness goals.

Runners Plus Rating

Rating
Overall Satisfaction9.6 /10
Would Shop Here Again9.3 /10
Likelihood to Recommend9.6 /10
Product Selection9.1 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.6 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.6 /10
Overall Satisfaction:
 

9.6out of 10


Would Shop Here Again:

 

9.3out of 10


Likelihood To Recommend:

 

9.6out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

84%84%

Neutral

12%14%

Negative

3%2%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

8.8 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.2 out of 10

Shipping Charges

Satisfaction with shipping charges

9.4 out of 10

Variety of Shipping Options

Desired shipping options were available

9.5 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.5 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Runners Plus

Showing 281 - 300 of 1,167

winner

Site Experience Feedback

Jun 09, 2024

great


Post-Delivery Feedback

Jun 15, 2024

website easy to use and communication great

Online Shopper

Site Experience Feedback

Jun 08, 2024

Good, I like buying the older shoe models at cheaper prices

Glenda

Site Experience Feedback

Jun 04, 2024

I really don't have anything to share

Whitney

Post-Delivery Feedback

Jun 12, 2024

I actually DID tell my friend. The price point was unbeatable and the product met my expectations. I am thoroughly satisfied.

Wilks

Post-Delivery Feedback

Jun 12, 2024

I was really impressed with the next day delivery time.

Sage

Site Experience Feedback

Jun 12, 2024

?

Markos

Site Experience Feedback

Jun 11, 2024

Wish the payment options could offer klarna and or Pay Pal Credit

Jess Hanna

Site Experience Feedback

Jun 01, 2024

Wish you took paypal


Post-Delivery Feedback

Jun 11, 2024

Loved that they offer free shipping on products that we use and have a hard time finding locally. I wish they accepted PayPal on their site for payment

Mads

Site Experience Feedback

Jun 10, 2024

I like how fast their shipping was

Cherry

Site Experience Feedback

Jun 10, 2024

Good

Jollie

Site Experience Feedback

May 28, 2024

It was because the item was on sale!


Post-Delivery Feedback

Jun 10, 2024

I told knee off my friend's where I bought my Hoka on sale and recommended the site. The price is the most important item.

Online Shopper

Post-Delivery Feedback

Jun 10, 2024

Wrong color shoes shipped to me. Now I have to purchase a new pair of shoes from somewhere else for tomorrow’s vacation.

Online Shopper

Site Experience Feedback

Jun 10, 2024

Easy to use

JoJo

Site Experience Feedback

Jun 09, 2024

n/a

Steveo

Site Experience Feedback

Jun 09, 2024

Specific shoe in stock was not in stock at other retailers. Shopping was quick and easy!

Kelly

Site Experience Feedback

Jun 03, 2024

it was good, i would like to be able to access my runners plus points/rewards from the website but i could have waited to get home and get the saving number off my last reciept.


Post-Delivery Feedback

Jun 09, 2024

Great price and they get it fast

SamB

Site Experience Feedback

Jun 02, 2024

They are very easy to navigate, and pricing is low compared to other places.


Post-Delivery Feedback

Jun 09, 2024

Prices were cheap, delivery was fast. I was very satisfied.

DEB

Post-Delivery Feedback

Jun 09, 2024

Ordering from Runners Plus was a smooth sailing! They answered the phone--a real person that knew about sneakers!... and had all the information that I needed. Package arrived a few days later. Great service.! Only thing I would have liked differently is there was an unnecessary plastic bag in the box--I am for LESS PLASTIC. thank you.

Trackmom

Site Experience Feedback

Jun 08, 2024

Great service

Nj

Site Experience Feedback

Jun 08, 2024

Bhj