Runners Plus Reviews - 1,167 Review - 9.6/10
Runners Plus Rating
Overall Satisfaction | 9.6 /10 |
---|---|
Would Shop Here Again | 9.3 /10 |
Likelihood to Recommend | 9.6 /10 |
Product Selection | 9.1 /10 |
Ease of Finding | 9.1 /10 |
Checkout Satisfaction | 9.1 /10 |
Product Met Expectations | 9.6 /10 |
On-Time Delivery | 9.6 /10 |
Satisfaction with Customer Support | 9.6 /10 |
9.6out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.6out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 84% | 84% |
Neutral | 12% | 14% |
Negative | 3% | 2% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
8.8 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.1 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
9.4 out of 10
Variety of Shipping Options
Desired shipping options were available
9.5 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for Runners Plus
Showing 281 - 300 of 1,167
winner
Site Experience Feedback
Jun 09, 2024
great
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
winner
Post-Delivery Feedback
Jun 15, 2024
website easy to use and communication great
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jun 08, 2024
Good, I like buying the older shoe models at cheaper prices
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Glenda
Site Experience Feedback
Jun 04, 2024
I really don't have anything to share
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Whitney
Post-Delivery Feedback
Jun 12, 2024
I actually DID tell my friend. The price point was unbeatable and the product met my expectations. I am thoroughly satisfied.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Wilks
Post-Delivery Feedback
Jun 12, 2024
I was really impressed with the next day delivery time.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Sage
Site Experience Feedback
Jun 12, 2024
?
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Markos
Site Experience Feedback
Jun 11, 2024
Wish the payment options could offer klarna and or Pay Pal Credit
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jess Hanna
Site Experience Feedback
Jun 01, 2024
Wish you took paypal
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Jess Hanna
Post-Delivery Feedback
Jun 11, 2024
Loved that they offer free shipping on products that we use and have a hard time finding locally. I wish they accepted PayPal on their site for payment
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Mads
Site Experience Feedback
Jun 10, 2024
I like how fast their shipping was
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 7
- Full ratings for this review »
Cherry
Site Experience Feedback
Jun 10, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 7
- Likelihood To Recommend: 9
- Full ratings for this review »
Jollie
Site Experience Feedback
May 28, 2024
It was because the item was on sale!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jollie
Post-Delivery Feedback
Jun 10, 2024
I told knee off my friend's where I bought my Hoka on sale and recommended the site. The price is the most important item.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Jun 10, 2024
Wrong color shoes shipped to me. Now I have to purchase a new pair of shoes from somewhere else for tomorrow’s vacation.
- Overall Rating: 3
- Would Shop Here Again: N/A
- Likelihood To Recommend: 3
- On Time Delivery: 10
- Customer Support: 8
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jun 10, 2024
Easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
JoJo
Site Experience Feedback
Jun 09, 2024
n/a
- Overall Rating: 9
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
Steveo
Site Experience Feedback
Jun 09, 2024
Specific shoe in stock was not in stock at other retailers. Shopping was quick and easy!
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
- Full ratings for this review »
Kelly
Site Experience Feedback
Jun 03, 2024
it was good, i would like to be able to access my runners plus points/rewards from the website but i could have waited to get home and get the saving number off my last reciept.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Kelly
Post-Delivery Feedback
Jun 09, 2024
Great price and they get it fast
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
SamB
Site Experience Feedback
Jun 02, 2024
They are very easy to navigate, and pricing is low compared to other places.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
SamB
Post-Delivery Feedback
Jun 09, 2024
Prices were cheap, delivery was fast. I was very satisfied.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
DEB
Post-Delivery Feedback
Jun 09, 2024
Ordering from Runners Plus was a smooth sailing! They answered the phone--a real person that knew about sneakers!... and had all the information that I needed. Package arrived a few days later. Great service.! Only thing I would have liked differently is there was an unnecessary plastic bag in the box--I am for LESS PLASTIC. thank you.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Trackmom
Site Experience Feedback
Jun 08, 2024
Great service
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Nj
Site Experience Feedback
Jun 08, 2024
Bhj
- Overall Rating: 8
- Would Shop Here Again: 6
- Likelihood To Recommend: 7
- Full ratings for this review »