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Runners Plus Reviews - 1,167 Review - 9.6/10

Nov 28, 2024
Runners Plus provides the best running and fitness products, service, and advice in the Dayton, Ohio area. Their friendly and knowledgeable employees are trained to provide a thorough gait analysis to help you find the right shoes for your needs. Their in-depth product knowledge and running experience make them the best place in Dayton to find what you need to achieve your fitness goals.

Runners Plus Rating

Rating
Overall Satisfaction9.6 /10
Would Shop Here Again9.3 /10
Likelihood to Recommend9.6 /10
Product Selection9.1 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.6 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.6 /10
Overall Satisfaction:
 

9.6out of 10


Would Shop Here Again:

 

9.3out of 10


Likelihood To Recommend:

 

9.6out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

84%84%

Neutral

12%14%

Negative

3%2%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

8.8 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.2 out of 10

Shipping Charges

Satisfaction with shipping charges

9.4 out of 10

Variety of Shipping Options

Desired shipping options were available

9.5 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.5 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Runners Plus

Showing 261 - 280 of 1,167

ohliya

Site Experience Feedback

Jun 22, 2024

best price

Ky

Site Experience Feedback

Jun 22, 2024

It was simple and easy to use website and it has so many options at a good price

JLAGANA

Post-Delivery Feedback

Jun 22, 2024

Good business and good price

DANNO

Site Experience Feedback

Jun 21, 2024

Lucked-out — ladt pair of spikes I needed

Vonté

Site Experience Feedback

Jun 21, 2024

Easy UI

LCharlie40

Site Experience Feedback

Jun 16, 2024

Easy to navigate site

Chelsea

Site Experience Feedback

Jun 11, 2024

Easy and fast


Post-Delivery Feedback

Jun 20, 2024

Runners plus the store that I bought the shoes from has been a great experience. Price was good, delivery system and updated information was good

Online Shopper

Site Experience Feedback

Jun 19, 2024

Nice

Grizz

Site Experience Feedback

Jun 19, 2024

Excellent

Momofteens

Site Experience Feedback

Jun 19, 2024

My experience was great, easy to find what I was looking for, great price and seamless checkout. Excited to gift my daughter these shoes.

Eddy

Site Experience Feedback

Jun 19, 2024

Great so far

Gork

Site Experience Feedback

Jun 19, 2024

Good Prices and free Shipping Trustable Vendor

burg

Post-Delivery Feedback

Jun 18, 2024

I found it easy to fined a shoe i liked and get it shipped to one of three locations in my area for pickup in a couple of days. with that being said I should have just went to the location which i purchased the shoe via the inter net. and picked it up there. It was a good experience.

Cc

Site Experience Feedback

Jun 18, 2024

I did not have a bad experience for my 1st time ordering. I’m glad

Online Shopper

Site Experience Feedback

Jun 18, 2024

Great!

Chappy

Site Experience Feedback

Jun 18, 2024

Great experience

Online Shopper

Site Experience Feedback

Jun 18, 2024

Easy to manuever

Track star

Site Experience Feedback

Jun 17, 2024

N/A

Sam D

Site Experience Feedback

Jun 06, 2024

Was very user friendly. Competitively priced.


Post-Delivery Feedback

Jun 16, 2024

I knew the exact shoe i wanted. I googled it and found Runners Plus. I never heard of it before but placed the order. the shoes came on time and i am very happy. i would order from them again.

SHAY

Post-Delivery Feedback

Jun 15, 2024

The customer service exemplified by this company throughout the purchase, return and repurchase process was OUTSTANDING! The packaging was done with care and shipping was always right on time, Would absolutely do business with them again and would recommend others to give them a try!