Runners Plus Reviews - 1,167 Review - 9.6/10
Runners Plus Rating
Overall Satisfaction | 9.6 /10 |
---|---|
Would Shop Here Again | 9.4 /10 |
Likelihood to Recommend | 9.6 /10 |
Product Selection | 9.1 /10 |
Ease of Finding | 9.2 /10 |
Checkout Satisfaction | 9.1 /10 |
Product Met Expectations | 9.7 /10 |
On-Time Delivery | 9.6 /10 |
Satisfaction with Customer Support | 9.6 /10 |
9.6out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.6out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 84% | 83% |
Neutral | 12% | 15% |
Negative | 3% | 2% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
8.8 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.1 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
9.4 out of 10
Variety of Shipping Options
Desired shipping options were available
9.5 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for Runners Plus
Showing 241 - 260 of 1,167
Online Shopper
Site Experience Feedback
Jul 05, 2024
Great process hope shoes arrive to my son.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Online Shopper
Site Experience Feedback
Jul 04, 2024
daughter wanted these so we'll give them a try
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
lovehoka
Site Experience Feedback
Jul 03, 2024
Originally, I was unable to authenticate and proceed with the order. After restarting, it finally completed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Poopy
Site Experience Feedback
Jul 01, 2024
Good
- Overall Rating: 9
- Would Shop Here Again: 6
- Likelihood To Recommend: 7
- Full ratings for this review ยป
G
Site Experience Feedback
Jun 22, 2024
It was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
G
Post-Delivery Feedback
Jul 01, 2024
I liked the purchase came on time and great customer service ๐๐ฝ
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review ยป
Chris
Site Experience Feedback
Jun 29, 2024
Credit card processing was a bit slow. It also froze on me. I had to refresh the page.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review ยป
Meek
Site Experience Feedback
Jun 29, 2024
excellent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Jeannie
Post-Delivery Feedback
Jun 29, 2024
You want to visit Runnersplus.com for a wide selection of athletic shoes. Online Ordering is super easy and out of state delivery is ridiculously fast.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review ยป
RT
Post-Delivery Feedback
Jun 29, 2024
I'm returning shoe because it was too big for my son, wanted to exchange for smaller size. However , appears I have tto wait for refund and repurchase. I also paid $23 for return shipping.... I was not aware return shipping was covered, had to contact customer service
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review ยป
R plus
Site Experience Feedback
Jun 28, 2024
Good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review ยป
Granpajesse
Site Experience Feedback
Jun 28, 2024
The site was easy to access and was very well designed. I had no problems accessing the items I was interested in. All item Were well
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review ยป
Online Shopper
Site Experience Feedback
Jun 28, 2024
Nice easy checkout
- Overall Rating: 10
- Would Shop Here Again: 5
- Likelihood To Recommend: 10
- Full ratings for this review ยป
XC_mama
Site Experience Feedback
Jun 27, 2024
No complaints. Easy to use and find desired items.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review ยป
Lmf
Site Experience Feedback
Jun 27, 2024
I was pleased to see in stock the model of running shoes that I was interested in. It was easy to order and shipping prices fair!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review ยป
nicole
Site Experience Feedback
Jun 26, 2024
I like the competitive price, and seamless checkout
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Lina
Site Experience Feedback
Jun 25, 2024
This is my first time ordering. I appreciate no shipping charges and having a wide width in this shoe
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Online Shopper
Post-Delivery Feedback
Jun 24, 2024
store recommended by customer. You had the shoe I was looking for and most importantly it fit! I purchased the shoe too close to my event and was concerned it would not make it here in time. The UPS info said they had not received it yet after a day. So I called and your rep checked and told me it was on its way and his UPS info showed delivery on the expected day. And yes, it did arrive just in time.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review ยป
MrPotato
Site Experience Feedback
Jun 24, 2024
Really great prices and it was easy to find what I was looking for.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review ยป
Measurements
Site Experience Feedback
Jun 24, 2024
I would have preferred to have a conversion chart to convert the European measurements into standard.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Bob
Site Experience Feedback
Jun 24, 2024
I have ordered from Runners Plus before and am very satisfied with their products and service and love the website. Very simple and easy to find what i am looking for!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป