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Runners Plus Reviews - 1,167 Review - 9.6/10

Nov 28, 2024
Runners Plus provides the best running and fitness products, service, and advice in the Dayton, Ohio area. Their friendly and knowledgeable employees are trained to provide a thorough gait analysis to help you find the right shoes for your needs. Their in-depth product knowledge and running experience make them the best place in Dayton to find what you need to achieve your fitness goals.

Runners Plus Rating

Rating
Overall Satisfaction9.6 /10
Would Shop Here Again9.4 /10
Likelihood to Recommend9.6 /10
Product Selection9.1 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.7 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.6 /10
Overall Satisfaction:
 

9.6out of 10


Would Shop Here Again:

 

9.4out of 10


Likelihood To Recommend:

 

9.6out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

84%83%

Neutral

12%15%

Negative

3%2%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

8.8 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.2 out of 10

Shipping Charges

Satisfaction with shipping charges

9.4 out of 10

Variety of Shipping Options

Desired shipping options were available

9.5 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.7 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.5 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Runners Plus

Showing 241 - 260 of 1,167

Online Shopper

Site Experience Feedback

Jul 05, 2024

Great process hope shoes arrive to my son.

Online Shopper

Site Experience Feedback

Jul 04, 2024

daughter wanted these so we'll give them a try

lovehoka

Site Experience Feedback

Jul 03, 2024

Originally, I was unable to authenticate and proceed with the order. After restarting, it finally completed.

Poopy

Site Experience Feedback

Jul 01, 2024

Good

G

Site Experience Feedback

Jun 22, 2024

It was good


Post-Delivery Feedback

Jul 01, 2024

I liked the purchase came on time and great customer service ๐Ÿ‘๐Ÿฝ

Chris

Site Experience Feedback

Jun 29, 2024

Credit card processing was a bit slow. It also froze on me. I had to refresh the page.

Meek

Site Experience Feedback

Jun 29, 2024

excellent

Jeannie

Post-Delivery Feedback

Jun 29, 2024

You want to visit Runnersplus.com for a wide selection of athletic shoes. Online Ordering is super easy and out of state delivery is ridiculously fast.

RT

Post-Delivery Feedback

Jun 29, 2024

I'm returning shoe because it was too big for my son, wanted to exchange for smaller size. However , appears I have tto wait for refund and repurchase. I also paid $23 for return shipping.... I was not aware return shipping was covered, had to contact customer service

R plus

Site Experience Feedback

Jun 28, 2024

Good

Granpajesse

Site Experience Feedback

Jun 28, 2024

The site was easy to access and was very well designed. I had no problems accessing the items I was interested in. All item Were well

Online Shopper

Site Experience Feedback

Jun 28, 2024

Nice easy checkout

XC_mama

Site Experience Feedback

Jun 27, 2024

No complaints. Easy to use and find desired items.

Lmf

Site Experience Feedback

Jun 27, 2024

I was pleased to see in stock the model of running shoes that I was interested in. It was easy to order and shipping prices fair!

nicole

Site Experience Feedback

Jun 26, 2024

I like the competitive price, and seamless checkout

Lina

Site Experience Feedback

Jun 25, 2024

This is my first time ordering. I appreciate no shipping charges and having a wide width in this shoe

Online Shopper

Post-Delivery Feedback

Jun 24, 2024

store recommended by customer. You had the shoe I was looking for and most importantly it fit! I purchased the shoe too close to my event and was concerned it would not make it here in time. The UPS info said they had not received it yet after a day. So I called and your rep checked and told me it was on its way and his UPS info showed delivery on the expected day. And yes, it did arrive just in time.

MrPotato

Site Experience Feedback

Jun 24, 2024

Really great prices and it was easy to find what I was looking for.

Measurements

Site Experience Feedback

Jun 24, 2024

I would have preferred to have a conversion chart to convert the European measurements into standard.

Bob

Site Experience Feedback

Jun 24, 2024

I have ordered from Runners Plus before and am very satisfied with their products and service and love the website. Very simple and easy to find what i am looking for!