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Runners Plus Reviews - 1,167 Review - 9.6/10

Nov 28, 2024
Runners Plus provides the best running and fitness products, service, and advice in the Dayton, Ohio area. Their friendly and knowledgeable employees are trained to provide a thorough gait analysis to help you find the right shoes for your needs. Their in-depth product knowledge and running experience make them the best place in Dayton to find what you need to achieve your fitness goals.

Runners Plus Rating

Rating
Overall Satisfaction9.6 /10
Would Shop Here Again9.4 /10
Likelihood to Recommend9.6 /10
Product Selection9.1 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.7 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.6 /10
Overall Satisfaction:
 

9.6out of 10


Would Shop Here Again:

 

9.4out of 10


Likelihood To Recommend:

 

9.6out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

84%83%

Neutral

12%15%

Negative

3%2%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

8.8 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.2 out of 10

Shipping Charges

Satisfaction with shipping charges

9.4 out of 10

Variety of Shipping Options

Desired shipping options were available

9.5 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.7 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.5 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Runners Plus

Showing 221 - 240 of 1,167

Dave

Site Experience Feedback

Jul 15, 2024

it was great

LuvtheHoka

Site Experience Feedback

Jul 15, 2024

Received an email from runners plus which showed that my favorite shoe, the Bondi seven, was being re-released so I wanted to jump on the opportunity.

Ayh

Site Experience Feedback

Jul 04, 2024

Very easy to use and checkout but payment input seemed a little dated

Big Foot

Site Experience Feedback

Jul 13, 2024

A friend recommended...easy to find the product I was looking for.

Online Shopper

Post-Delivery Feedback

Jul 13, 2024

It fine, they held the shoe I wanted, in the size I needed (men’s sz 15), and it was delivered with nothing wrong with it in a timely manner. They did good!

Online Shopper

Site Experience Feedback

Jul 12, 2024

Good

tm

Site Experience Feedback

Jul 11, 2024

Easy to maneuver found what I was looking for

She’s a runner she’s a track star

Post-Delivery Feedback

Jul 11, 2024

This site was a life saver when I had to order shorts by a specific time. They were all sold out on other websites I looked at but were here for a low price and were delivered on time. Amazing in a pinch.

K

Site Experience Feedback

Jul 10, 2024

more than what i wanted to spend but it's for my daughter

Brad

Site Experience Feedback

Jul 09, 2024

It was a good experience. I was looking for a specific product and you guys had it. The check out was quick and easy. Thanks!

Jing

Site Experience Feedback

Jul 09, 2024

Adding PayPal to pay or scan the credit card to pay and showing what cards you accept will be helpful when paying.

Walker

Site Experience Feedback

Jul 09, 2024

Good price and free shipping q

Tmoney

Site Experience Feedback

Jul 08, 2024

I believe it was great just hope the shoes come in the time it says if not on the early side

Marcelo

Post-Delivery Feedback

Jul 07, 2024

Competitive prices, prompt shipping and no surprises.

DWHITE

Site Experience Feedback

Jun 27, 2024

Easy to navigate and search for the item I wanted.

Di

Site Experience Feedback

Jul 06, 2024

The experience was good. It was a gift for my granddaughter.

Slseven

Post-Delivery Feedback

Jul 06, 2024

First time ordering. No issues at all. I wanted a discontinued color of Hokas and found them at Runners Plus. Thanks.

Online Shopper

Site Experience Feedback

Jun 23, 2024

Survey unnecessary

Online Shopper

Site Experience Feedback

Jul 05, 2024

Great as long as there are no issues.

x

Site Experience Feedback

Jul 05, 2024

I think i had a good time shopping on this website.