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Runners Plus Reviews - 1,167 Review - 9.6/10

Nov 28, 2024
Runners Plus provides the best running and fitness products, service, and advice in the Dayton, Ohio area. Their friendly and knowledgeable employees are trained to provide a thorough gait analysis to help you find the right shoes for your needs. Their in-depth product knowledge and running experience make them the best place in Dayton to find what you need to achieve your fitness goals.

Runners Plus Rating

Rating
Overall Satisfaction9.6 /10
Would Shop Here Again9.4 /10
Likelihood to Recommend9.6 /10
Product Selection9.1 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.7 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.6 /10
Overall Satisfaction:
 

9.6out of 10


Would Shop Here Again:

 

9.4out of 10


Likelihood To Recommend:

 

9.6out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

84%83%

Neutral

12%15%

Negative

3%2%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

8.8 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.2 out of 10

Shipping Charges

Satisfaction with shipping charges

9.4 out of 10

Variety of Shipping Options

Desired shipping options were available

9.5 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.7 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.5 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Runners Plus

Showing 201 - 220 of 1,167

Jimmy

Site Experience Feedback

Jul 23, 2024

Amazing

Bex

Site Experience Feedback

Jul 23, 2024

It was fine. I was looking for Hoka's on sale.

Online Shopper

Post-Delivery Feedback

Jul 22, 2024

Had what I wanted and delivered on time.

Skip

Site Experience Feedback

Jul 22, 2024

Well thought out site, purchase was a breeze. Great prices.

Online Shopper

Post-Delivery Feedback

Jul 22, 2024

Unfortunately Hoka changed the toe box structure on Women's Clifton from model 8 to 9. Ordered the 9 in my same size and my toe touches the top- have had surgery on that toe some time ago- so that is a no go for me. Had to return. Return is in process so we'll see how that goes- hopefully smoothly!

Online Shopper

Site Experience Feedback

Jul 22, 2024

Na

Jo

Site Experience Feedback

Jul 22, 2024

Good

Tina

Site Experience Feedback

Jul 22, 2024

Easy to use, save money and purchase was quick

Carmen

Site Experience Feedback

Jul 05, 2024

Good interaction


Post-Delivery Feedback

Jul 21, 2024

Very good product but i didn’t have a more extended size chart so I ordered the wrong size without knowing

PamAnn

Site Experience Feedback

Jul 20, 2024

I was looking for a specific shoe that has been discontinued (Hoka Clifton 8) and you came up on Google and had my size. I was pleased with the experience

Drew

Post-Delivery Feedback

Jul 20, 2024

I was impressed by the production selection, ease of placing an online order, prompt delivery, and exceptional customer service.

Trying to keep walking as I age

Site Experience Feedback

Jul 04, 2024

The site doesn’t respond to autofill on apple in many places laces. It didn’t take my auto fill Am x Platinum Card. There’s is no guidance on size selection which is vital for athletic shoes


Post-Delivery Feedback

Jul 20, 2024

I researched on line which model addressed my fit issues and purchased accordingly! They fit perfectly and felt just right after I adjusted laces to my foot

adamroth

Site Experience Feedback

Jul 19, 2024

Very good, smooth running website, good availability of hard to find spikes, and easy checkout

Online Shopper

Site Experience Feedback

Jul 19, 2024

The website is good. I'll let you know how the service is once I receive my order.

Online Shopper

Site Experience Feedback

Jul 19, 2024

It was all good

Online Shopper

Post-Delivery Feedback

Jul 18, 2024

They had the arahi 6 I've been wearing for 3 years. Go with what you know.

Online Shopper

Site Experience Feedback

Jul 18, 2024

Great

Zoco

Site Experience Feedback

Jul 08, 2024

Awesome and navigable platform.

Dcox

Site Experience Feedback

Jul 03, 2024

Great experience. Great price. I’m excited to receive my shoes.


Post-Delivery Feedback

Jul 18, 2024

Great experience though and through

T

Site Experience Feedback

Jul 17, 2024

Good variety and price