Runners Plus Reviews - 1,167 Review - 9.6/10
Runners Plus Rating
Overall Satisfaction | 9.6 /10 |
---|---|
Would Shop Here Again | 9.4 /10 |
Likelihood to Recommend | 9.6 /10 |
Product Selection | 9.1 /10 |
Ease of Finding | 9.2 /10 |
Checkout Satisfaction | 9.1 /10 |
Product Met Expectations | 9.7 /10 |
On-Time Delivery | 9.6 /10 |
Satisfaction with Customer Support | 9.6 /10 |
9.6out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.6out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 84% | 83% |
Neutral | 12% | 15% |
Negative | 3% | 2% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
8.8 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.1 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
9.4 out of 10
Variety of Shipping Options
Desired shipping options were available
9.5 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for Runners Plus
Showing 181 - 200 of 1,167
Hennie
Site Experience Feedback
Aug 03, 2024
Good customers service always earned more business. This is my first time order from you, and if I satisfied with my order, I will definitely become a repeat customer.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Christy
Post-Delivery Feedback
Aug 03, 2024
Such a great experience with Runners Plus! I was looking to replace my Ghose 15 running shoes bc the 16 did not feel as good. After an online search for this product, Runners Plus had it in stock! I called and Sarah verified that they had my size and width in stock then after paying she connected me with Dylan in shipping, and viola, I had my new shoes in about a week! Great customer service! Thank you!
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Doreen
Site Experience Feedback
Aug 03, 2024
Easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Baleeda
Site Experience Feedback
Aug 02, 2024
The store that I found the shoes were sold out and I googled and found them in stock on your website.
- Overall Rating: 9
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
- Full ratings for this review »
Runner2
Site Experience Feedback
Aug 02, 2024
Website was good and easy to order just waiting to see how quick they are delivered and the condition they are in.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Aug 01, 2024
The store had the model of shoe I was looking for in a wide width and it was on sale! Delivery was very quick and I'm vey happy with the purchase.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
tomato
Site Experience Feedback
Aug 01, 2024
was fine
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Rocker girl
Site Experience Feedback
Aug 01, 2024
Easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jolene
Site Experience Feedback
Aug 01, 2024
Found the shoes I want at a good price, thanks
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
Wanna
Site Experience Feedback
Jul 31, 2024
easy to use and check out good selection
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jul 28, 2024
It was easy and great selection
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
john doe
Site Experience Feedback
Jul 28, 2024
Overall the experience was nice, quick, and secure.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jul 28, 2024
Easy shopping and navigation to checkout. So far seem less experience
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Quincy Adams
Post-Delivery Feedback
Jul 28, 2024
Runners plus is a great place to buy shoes at a cheaper price than they are sold in store. It's important to try the shoes on in store before you buy online though. I was thankful for the discount, but they did not feel how I had hoped they would feel when running. I wish I could have made a different purchase, but I already ran in them and tested them out. Overall, it is still a much more financially viable option compared to in-store sale prices.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
lizz
Site Experience Feedback
Jul 27, 2024
good price
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
Jarret
Site Experience Feedback
Jul 27, 2024
easy to use, will be back
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Relatively quick and easy purchase
Site Experience Feedback
Jul 17, 2024
The pages loaded a bit slowly. However the information was clear and easy to understand, I found what I needed and was able to purchase it at a reasonable price.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Lady Cheri
Site Experience Feedback
Jul 25, 2024
When I googled the shoe and compared price and shipping I received many choices. I live in COLO and read free delivery July 26-30. I felt that meant I would receive the shoes within those dates. Now I am not so sure that is what it meant. Anyway I hope I receive the shoes by 7/30.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jul 09, 2024
Very user friendly
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Jul 25, 2024
They have great products with great prices and fast delivery!!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
MknJnn
Site Experience Feedback
Jul 23, 2024
Found clearance shoes at a great price
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »