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Runners Plus Reviews - 1,167 Review - 9.6/10

Nov 28, 2024
Runners Plus provides the best running and fitness products, service, and advice in the Dayton, Ohio area. Their friendly and knowledgeable employees are trained to provide a thorough gait analysis to help you find the right shoes for your needs. Their in-depth product knowledge and running experience make them the best place in Dayton to find what you need to achieve your fitness goals.

Runners Plus Rating

Rating
Overall Satisfaction9.6 /10
Would Shop Here Again9.4 /10
Likelihood to Recommend9.6 /10
Product Selection9.1 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.7 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.6 /10
Overall Satisfaction:
 

9.6out of 10


Would Shop Here Again:

 

9.4out of 10


Likelihood To Recommend:

 

9.6out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

84%83%

Neutral

12%15%

Negative

3%2%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

8.8 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.2 out of 10

Shipping Charges

Satisfaction with shipping charges

9.4 out of 10

Variety of Shipping Options

Desired shipping options were available

9.5 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.7 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.5 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Runners Plus

Showing 181 - 200 of 1,167

Hennie

Site Experience Feedback

Aug 03, 2024

Good customers service always earned more business. This is my first time order from you, and if I satisfied with my order, I will definitely become a repeat customer.

Christy

Post-Delivery Feedback

Aug 03, 2024

Such a great experience with Runners Plus! I was looking to replace my Ghose 15 running shoes bc the 16 did not feel as good. After an online search for this product, Runners Plus had it in stock! I called and Sarah verified that they had my size and width in stock then after paying she connected me with Dylan in shipping, and viola, I had my new shoes in about a week! Great customer service! Thank you!

Doreen

Site Experience Feedback

Aug 03, 2024

Easy to use

Baleeda

Site Experience Feedback

Aug 02, 2024

The store that I found the shoes were sold out and I googled and found them in stock on your website.

Runner2

Site Experience Feedback

Aug 02, 2024

Website was good and easy to order just waiting to see how quick they are delivered and the condition they are in.

Online Shopper

Post-Delivery Feedback

Aug 01, 2024

The store had the model of shoe I was looking for in a wide width and it was on sale! Delivery was very quick and I'm vey happy with the purchase.

tomato

Site Experience Feedback

Aug 01, 2024

was fine

Rocker girl

Site Experience Feedback

Aug 01, 2024

Easy

Jolene

Site Experience Feedback

Aug 01, 2024

Found the shoes I want at a good price, thanks

Wanna

Site Experience Feedback

Jul 31, 2024

easy to use and check out good selection

Online Shopper

Site Experience Feedback

Jul 28, 2024

It was easy and great selection

john doe

Site Experience Feedback

Jul 28, 2024

Overall the experience was nice, quick, and secure.

Online Shopper

Site Experience Feedback

Jul 28, 2024

Easy shopping and navigation to checkout. So far seem less experience

Quincy Adams

Post-Delivery Feedback

Jul 28, 2024

Runners plus is a great place to buy shoes at a cheaper price than they are sold in store. It's important to try the shoes on in store before you buy online though. I was thankful for the discount, but they did not feel how I had hoped they would feel when running. I wish I could have made a different purchase, but I already ran in them and tested them out. Overall, it is still a much more financially viable option compared to in-store sale prices.

lizz

Site Experience Feedback

Jul 27, 2024

good price

Jarret

Site Experience Feedback

Jul 27, 2024

easy to use, will be back

Relatively quick and easy purchase

Site Experience Feedback

Jul 17, 2024

The pages loaded a bit slowly. However the information was clear and easy to understand, I found what I needed and was able to purchase it at a reasonable price.

Lady Cheri

Site Experience Feedback

Jul 25, 2024

When I googled the shoe and compared price and shipping I received many choices. I live in COLO and read free delivery July 26-30. I felt that meant I would receive the shoes within those dates. Now I am not so sure that is what it meant. Anyway I hope I receive the shoes by 7/30.

Online Shopper

Site Experience Feedback

Jul 09, 2024

Very user friendly


Post-Delivery Feedback

Jul 25, 2024

They have great products with great prices and fast delivery!!

MknJnn

Site Experience Feedback

Jul 23, 2024

Found clearance shoes at a great price