Runners Plus Reviews - 1,167 Review - 9.6/10
Runners Plus Rating
Overall Satisfaction | 9.6 /10 |
---|---|
Would Shop Here Again | 9.4 /10 |
Likelihood to Recommend | 9.6 /10 |
Product Selection | 9.1 /10 |
Ease of Finding | 9.2 /10 |
Checkout Satisfaction | 9.1 /10 |
Product Met Expectations | 9.7 /10 |
On-Time Delivery | 9.6 /10 |
Satisfaction with Customer Support | 9.6 /10 |
9.6out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.6out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 84% | 83% |
Neutral | 12% | 15% |
Negative | 3% | 2% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
8.8 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.1 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
9.4 out of 10
Variety of Shipping Options
Desired shipping options were available
9.5 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for Runners Plus
Showing 161 - 180 of 1,167
Returns
Post-Delivery Feedback
Aug 11, 2024
Looking for shoes and site experience good. Didn’t have key aspects like function and weight. Didn’t like having to pay for return.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 8
- Customer Support: 8
- Full ratings for this review »
Cc
Site Experience Feedback
Aug 10, 2024
It was really easy to find what we needed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Aug 10, 2024
The product required for the high school team was unavailable. Prices seem elevated compared to many other suppliers.
- Overall Rating: 3
- Would Shop Here Again: 4
- Likelihood To Recommend: 3
- Full ratings for this review »
Shuttlelady
Site Experience Feedback
Jun 19, 2024
Good
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Destroyer
Site Experience Feedback
Jul 22, 2024
So far everything seems good. I hope when I receive the jacket. Everything w be alright-
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Destroyer
Post-Delivery Feedback
Aug 09, 2024
Everything was perfect but I may have bought the wrong size. Hoping I could return it and get bigger size
- Overall Rating: 5
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
IronMamaw
Site Experience Feedback
Aug 09, 2024
Easy and affordable
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
JAM
Post-Delivery Feedback
Aug 09, 2024
Positive online purchase
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 8
- Customer Support: 8
- Full ratings for this review »
McAllister
Site Experience Feedback
Jul 31, 2024
I don't form an opinion on an online purchase until it's been consummated upon delivery.
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
- Full ratings for this review »
McAllister
Post-Delivery Feedback
Aug 09, 2024
Shopping was easy. I found product that matched what I was looking for and the pricing was more in line with what I was wanting to spend.
- Overall Rating: 5
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Sydney
Site Experience Feedback
Aug 08, 2024
Error when loading Bella + Canvas products in women’s clothing filters
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Brandon
Site Experience Feedback
Aug 08, 2024
It was a good experience and I can’t wait to receive my shoes
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kaicej
Site Experience Feedback
Aug 08, 2024
Everything went smooth
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Picklemom
Site Experience Feedback
Aug 08, 2024
Good
- Overall Rating: 5
- Would Shop Here Again: 7
- Likelihood To Recommend: 6
- Full ratings for this review »
sm
Site Experience Feedback
Aug 07, 2024
Would like to see pictures of shoes from different angles
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ellen
Site Experience Feedback
Aug 07, 2024
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Aug 07, 2024
Ease of ordering and you had my size - 6.5 Women
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Walker
Post-Delivery Feedback
Aug 07, 2024
I always wear this specific style of New Balance shoes. You had the color I wanted, in my size and it was on sale because it was the last one. The order was packaged and ready to ship within minutes of confirming my order. It arrived promptly and was packaged nicely. Everything about this order was right.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
lahull
Site Experience Feedback
Aug 06, 2024
Website easy to navigate. Was unable to directly find sizing charts for products on RunnersPlus page. Found sizing charts by navigating to brand webpages using product number.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Shoop
Site Experience Feedback
Aug 06, 2024
It’s been good thus far.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Reese
Site Experience Feedback
Aug 06, 2024
They had everything I needed, even a discontinued pair of shoes!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Cay
Site Experience Feedback
Aug 04, 2024
Good !
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »