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Runners Plus Reviews - 1,167 Review - 9.6/10

Nov 28, 2024
Runners Plus provides the best running and fitness products, service, and advice in the Dayton, Ohio area. Their friendly and knowledgeable employees are trained to provide a thorough gait analysis to help you find the right shoes for your needs. Their in-depth product knowledge and running experience make them the best place in Dayton to find what you need to achieve your fitness goals.

Runners Plus Rating

Rating
Overall Satisfaction9.6 /10
Would Shop Here Again9.4 /10
Likelihood to Recommend9.6 /10
Product Selection9.1 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.7 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.6 /10
Overall Satisfaction:
 

9.6out of 10


Would Shop Here Again:

 

9.4out of 10


Likelihood To Recommend:

 

9.6out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

84%83%

Neutral

12%15%

Negative

3%2%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

8.8 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.2 out of 10

Shipping Charges

Satisfaction with shipping charges

9.4 out of 10

Variety of Shipping Options

Desired shipping options were available

9.5 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.7 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.5 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Runners Plus

Showing 161 - 180 of 1,167

Returns

Post-Delivery Feedback

Aug 11, 2024

Looking for shoes and site experience good. Didn’t have key aspects like function and weight. Didn’t like having to pay for return.

Cc

Site Experience Feedback

Aug 10, 2024

It was really easy to find what we needed.

Online Shopper

Site Experience Feedback

Aug 10, 2024

The product required for the high school team was unavailable. Prices seem elevated compared to many other suppliers.

Shuttlelady

Site Experience Feedback

Jun 19, 2024

Good

Destroyer

Site Experience Feedback

Jul 22, 2024

So far everything seems good. I hope when I receive the jacket. Everything w be alright-


Post-Delivery Feedback

Aug 09, 2024

Everything was perfect but I may have bought the wrong size. Hoping I could return it and get bigger size

IronMamaw

Site Experience Feedback

Aug 09, 2024

Easy and affordable

JAM

Post-Delivery Feedback

Aug 09, 2024

Positive online purchase

McAllister

Site Experience Feedback

Jul 31, 2024

I don't form an opinion on an online purchase until it's been consummated upon delivery.


Post-Delivery Feedback

Aug 09, 2024

Shopping was easy. I found product that matched what I was looking for and the pricing was more in line with what I was wanting to spend.

Sydney

Site Experience Feedback

Aug 08, 2024

Error when loading Bella + Canvas products in women’s clothing filters

Brandon

Site Experience Feedback

Aug 08, 2024

It was a good experience and I can’t wait to receive my shoes

Kaicej

Site Experience Feedback

Aug 08, 2024

Everything went smooth

Picklemom

Site Experience Feedback

Aug 08, 2024

Good

sm

Site Experience Feedback

Aug 07, 2024

Would like to see pictures of shoes from different angles

Ellen

Site Experience Feedback

Aug 07, 2024

Great

Online Shopper

Site Experience Feedback

Aug 07, 2024

Ease of ordering and you had my size - 6.5 Women

Walker

Post-Delivery Feedback

Aug 07, 2024

I always wear this specific style of New Balance shoes. You had the color I wanted, in my size and it was on sale because it was the last one. The order was packaged and ready to ship within minutes of confirming my order. It arrived promptly and was packaged nicely. Everything about this order was right.

lahull

Site Experience Feedback

Aug 06, 2024

Website easy to navigate. Was unable to directly find sizing charts for products on RunnersPlus page. Found sizing charts by navigating to brand webpages using product number.

Shoop

Site Experience Feedback

Aug 06, 2024

It’s been good thus far.

Reese

Site Experience Feedback

Aug 06, 2024

They had everything I needed, even a discontinued pair of shoes!

Cay

Site Experience Feedback

Aug 04, 2024

Good !