Runners Plus Reviews - 1,167 Review - 9.6/10
Runners Plus Rating
Overall Satisfaction | 9.6 /10 |
---|---|
Would Shop Here Again | 9.4 /10 |
Likelihood to Recommend | 9.6 /10 |
Product Selection | 9.1 /10 |
Ease of Finding | 9.2 /10 |
Checkout Satisfaction | 9.1 /10 |
Product Met Expectations | 9.7 /10 |
On-Time Delivery | 9.6 /10 |
Satisfaction with Customer Support | 9.6 /10 |
9.6out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.6out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 84% | 83% |
Neutral | 12% | 15% |
Negative | 3% | 2% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
8.8 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.1 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
9.4 out of 10
Variety of Shipping Options
Desired shipping options were available
9.5 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for Runners Plus
Showing 141 - 160 of 1,167
JAP
Post-Delivery Feedback
Aug 22, 2024
Was very happy to find my favorite shoes at Runners Plus. They are an older style and could not easily find elsewhere.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 7
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Aug 21, 2024
I’d prefer to rate my experience AFTER I receive my order…makes me a little nervous doing it before they even ship. The questions are also a little intrusive…almost didn’t answer as I am worried about my info being compromised.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
JeffY
Site Experience Feedback
Aug 12, 2024
Site was easy to navigate. Ordering process was simple and efficient. I would have preferred to use PayPal as my payment method, but it was not an option.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
JeffY
Post-Delivery Feedback
Aug 21, 2024
Ordering from RunnersPlus couldn't be easier and more efficient. They had the exact shoes I was looking for at the best price, and shipping time met expectations with a generous return policy. Definitely check them out if you are in the market for a new pair of running or walking shoes.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Aug 20, 2024
Very happy to find older, hard-to find shoes in my size. These shoes were exactly what I had been looking for.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Aug 20, 2024
Little trouble
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Dennis
Site Experience Feedback
Aug 18, 2024
Very great experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Coach O
Post-Delivery Feedback
Aug 17, 2024
Runners Plus was quick to process the order and ship promptly. Item was as pictured. Highly recommend !!
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: 10
- Full ratings for this review »
School team apparel
Site Experience Feedback
Aug 16, 2024
Bought required team apparel and some car magnets to support the XC team
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
RMB
Site Experience Feedback
Aug 15, 2024
Need to show the real size of the shirts
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
McTim
Site Experience Feedback
Jul 27, 2024
Easy site. Good selection. Easy to apply gift card. Good price
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Sharon
Site Experience Feedback
Aug 13, 2024
Waiting to see, can answer better after I receive my shoes
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Aug 13, 2024
We had to order some "required" sportswear for the high school xc team. You guys provided the sportswear. That was it.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Erin
Site Experience Feedback
Aug 13, 2024
Good price for sneakers
- Overall Rating: 9
- Would Shop Here Again: 7
- Likelihood To Recommend: 9
- Full ratings for this review »
Wendy
Site Experience Feedback
Jul 28, 2024
Excellent company
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Wendy
Post-Delivery Feedback
Aug 13, 2024
I would highly recommend Runners Plus. This is my second purchase from them and both experiences went perfectly.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Tweezle
Site Experience Feedback
Aug 12, 2024
Very quick and easy. I loved it!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ke
Site Experience Feedback
Aug 12, 2024
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Aug 12, 2024
I was excited when I received my Hoka Speed Goat 5 pair of shoes. I normally order Nike Air Vapor Max , but I decided to try a pair of Hokas from this website. Actually, I had just ordered and received a pair (except different color )from Hoka.com. They were on sale for $123 (not including taxes) and when I called and inquired if they had a coupon or discount for me since I had just oreded from them them, the response was negative! So, I typed in the shoe I was about to order from them and your website came up. with a better deal than the $123
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Aug 12, 2024
great experience
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
Trey
Site Experience Feedback
Aug 12, 2024
It was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
M
Site Experience Feedback
Aug 11, 2024
Good collection of items
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 6
- Full ratings for this review »