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Runners Plus Reviews - 1,167 Review - 9.6/10

Nov 28, 2024
Runners Plus provides the best running and fitness products, service, and advice in the Dayton, Ohio area. Their friendly and knowledgeable employees are trained to provide a thorough gait analysis to help you find the right shoes for your needs. Their in-depth product knowledge and running experience make them the best place in Dayton to find what you need to achieve your fitness goals.

Runners Plus Rating

Rating
Overall Satisfaction9.6 /10
Would Shop Here Again9.4 /10
Likelihood to Recommend9.6 /10
Product Selection9.1 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.7 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.6 /10
Overall Satisfaction:
 

9.6out of 10


Would Shop Here Again:

 

9.4out of 10


Likelihood To Recommend:

 

9.6out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

84%83%

Neutral

12%15%

Negative

3%2%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

8.8 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.2 out of 10

Shipping Charges

Satisfaction with shipping charges

9.4 out of 10

Variety of Shipping Options

Desired shipping options were available

9.5 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.7 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.5 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Runners Plus

Showing 141 - 160 of 1,167

JAP

Post-Delivery Feedback

Aug 22, 2024

Was very happy to find my favorite shoes at Runners Plus. They are an older style and could not easily find elsewhere.

Online Shopper

Site Experience Feedback

Aug 21, 2024

I’d prefer to rate my experience AFTER I receive my order…makes me a little nervous doing it before they even ship. The questions are also a little intrusive…almost didn’t answer as I am worried about my info being compromised.

JeffY

Site Experience Feedback

Aug 12, 2024

Site was easy to navigate. Ordering process was simple and efficient. I would have preferred to use PayPal as my payment method, but it was not an option.


Post-Delivery Feedback

Aug 21, 2024

Ordering from RunnersPlus couldn't be easier and more efficient. They had the exact shoes I was looking for at the best price, and shipping time met expectations with a generous return policy. Definitely check them out if you are in the market for a new pair of running or walking shoes.

Online Shopper

Post-Delivery Feedback

Aug 20, 2024

Very happy to find older, hard-to find shoes in my size. These shoes were exactly what I had been looking for.

Online Shopper

Site Experience Feedback

Aug 20, 2024

Little trouble

Dennis

Site Experience Feedback

Aug 18, 2024

Very great experience

Coach O

Post-Delivery Feedback

Aug 17, 2024

Runners Plus was quick to process the order and ship promptly. Item was as pictured. Highly recommend !!

School team apparel

Site Experience Feedback

Aug 16, 2024

Bought required team apparel and some car magnets to support the XC team

RMB

Site Experience Feedback

Aug 15, 2024

Need to show the real size of the shirts

McTim

Site Experience Feedback

Jul 27, 2024

Easy site. Good selection. Easy to apply gift card. Good price

Sharon

Site Experience Feedback

Aug 13, 2024

Waiting to see, can answer better after I receive my shoes

Online Shopper

Post-Delivery Feedback

Aug 13, 2024

We had to order some "required" sportswear for the high school xc team. You guys provided the sportswear. That was it.

Erin

Site Experience Feedback

Aug 13, 2024

Good price for sneakers

Wendy

Site Experience Feedback

Jul 28, 2024

Excellent company


Post-Delivery Feedback

Aug 13, 2024

I would highly recommend Runners Plus. This is my second purchase from them and both experiences went perfectly.

Tweezle

Site Experience Feedback

Aug 12, 2024

Very quick and easy. I loved it!

Ke

Site Experience Feedback

Aug 12, 2024

Great

Online Shopper

Post-Delivery Feedback

Aug 12, 2024

I was excited when I received my Hoka Speed Goat 5 pair of shoes. I normally order Nike Air Vapor Max , but I decided to try a pair of Hokas from this website. Actually, I had just ordered and received a pair (except different color )from Hoka.com. They were on sale for $123 (not including taxes) and when I called and inquired if they had a coupon or discount for me since I had just oreded from them them, the response was negative! So, I typed in the shoe I was about to order from them and your website came up. with a better deal than the $123

Online Shopper

Site Experience Feedback

Aug 12, 2024

great experience

Trey

Site Experience Feedback

Aug 12, 2024

It was good

M

Site Experience Feedback

Aug 11, 2024

Good collection of items