Ross-Simons Reviews - 7,338 Review - 9.1/10
2022
Winner
Circle of
Excellence
2 years
Ross-Simons Rating
Overall Satisfaction | 9.1 /10 |
---|---|
Would Shop Here Again | 9.2 /10 |
Likelihood to Recommend | 9.3 /10 |
Product Selection | 9.4 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.2 /10 |
Product Met Expectations | 8.8 /10 |
On-Time Delivery | 9.6 /10 |
Satisfaction with Customer Support | 9.1 /10 |
9.1out of 10
Would Shop Here Again:
9.2out of 10
Likelihood To Recommend:
9.3out of 10
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.4 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.4 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
9.6 out of 10
Variety of Shipping Options
Desired shipping options were available
9.6 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.8 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.1 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
5.8 out of 10
Recent Reviews for Ross-Simons
Showing 921 - 940 of 7,338
Online Shopper
Site Experience Feedback
Jul 21, 2024
Simple process. Used search function to locate item. Added to shopping cart and paid.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Cookiepie
Site Experience Feedback
Jul 21, 2024
I like Ross -Simon’s I order things from there before.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Grandma
Site Experience Feedback
Jul 03, 2024
Wished Google wallet was a pay option. Refuse to use Paypal
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Grandma
Post-Delivery Feedback
Jul 21, 2024
Thought it would be more mesh like picture and a little larger. It catches on my clothes and pulls threads on my towels.
- Overall Rating: 5
- Would Shop Here Again: N/A
- Likelihood To Recommend: 5
- On Time Delivery: 8
- Customer Support: N/A
- Full ratings for this review »
From Ross-Simons
Although we do not offer Google Wallet, there are several other options to pay other than PayPal at check out.
Jannl
Site Experience Feedback
Jul 13, 2024
I have had only good experiences with the web site, since I started using it. I'm impressed with the quality, selections and pricing.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jannl
Post-Delivery Feedback
Jul 21, 2024
Ross Simons offers great quality items at reasonable prices which is why I keep buying! Thank you!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
L
Site Experience Feedback
Jul 11, 2024
Good website. Jewelry is visible by size and appearance on a person. Content of jewelry is listed also. Payment choices are easy and shipping can be faster if that fits your needs.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review »
L
Post-Delivery Feedback
Jul 21, 2024
The product was as pretty as I thought it would be. I was replacing a set of earrings that I had worn for years. I lost one of those while I was traveling and could not find even where I lost it.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Churry
Post-Delivery Feedback
Jul 21, 2024
I would recommend Ross and Simon quality and price are very good
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
lamike
Post-Delivery Feedback
Jul 21, 2024
My wife loved it
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Pat
Site Experience Feedback
Jul 21, 2024
Easy to place order.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jewels
Site Experience Feedback
Jul 20, 2024
I’ve never had a problem. I’m satisfied with items I have purchased. Thank you
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Travelerdog
Site Experience Feedback
Jul 20, 2024
Website is easy to navigate and there is a large variety of jewelry at varying prices.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Queen
Site Experience Feedback
Jul 08, 2024
Loved everything I have bought.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Queen
Post-Delivery Feedback
Jul 20, 2024
My ring was even nicer than the photo you showed. Very happy with my purchase.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
DJ
Site Experience Feedback
Jul 20, 2024
No problem
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mela
Site Experience Feedback
Jul 20, 2024
I did not purchase protection because I expect this ring to be highly crafted with the best material so I do not get one that will lose a stone.
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
- Full ratings for this review »
From Ross-Simons
While the Extend protection Plan is optional, we do recommend it as it protects against accidental damage. We hope you love the ring!
Jo
Site Experience Feedback
Jul 20, 2024
they were good, easy to order.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Barnicakes
Site Experience Feedback
Jul 10, 2024
Was simple to use.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Paco
Site Experience Feedback
Jul 20, 2024
Excellent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jul 20, 2024
It took a while to complete purchase
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Artie
Site Experience Feedback
Jul 20, 2024
The ease of my purchase was quick and easy. Love the merchandise!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 6
- Full ratings for this review »
RaRa
Site Experience Feedback
Jul 07, 2024
I been looking for these bracelets. I love the style of them. I saw R&S on Facebook.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
RaRa
Post-Delivery Feedback
Jul 20, 2024
I love the bracelets I ordered. They are very nice, seems made well. They are a bit light weight. I only wear my bracelets on special occasions. They look very nice on my waist. The style is just what I look in a bracelet
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jul 20, 2024
very user friendly website
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »