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Ross-Simons Reviews - 7,338 Review - 9.1/10

Nov 28, 2024
Ross-Simons offers a value priced selection of fine jewelry, famous name tableware, collectibles, gifts, furniture and more. Jewelry selections range from sterling silver to platinum and diamonds, watches, rings, bracelets, necklaces and gems, plus designer jewelry. Ross-Simons offers prices at up to 70% below comparable retailers. 100% Satisfaction Guaranteed. Free Shipping. Fabulous Jewelry ? Great Prices - Since 1952.
Circle of Excellence - Ross-Simons

2022
Winner

Circle of
Excellence

2 years

Ross-Simons Rating

Rating
Overall Satisfaction9.1 /10
Would Shop Here Again9.2 /10
Likelihood to Recommend9.3 /10
Product Selection9.4 /10
Ease of Finding9.3 /10
Checkout Satisfaction9.2 /10
Product Met Expectations8.8 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.1 /10
Overall Satisfaction:
 

9.1out of 10


Would Shop Here Again:

 

9.2out of 10


Likelihood To Recommend:

 

9.3out of 10


Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.4 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.2 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.4 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.4 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.2 out of 10

Shipping Charges

Satisfaction with shipping charges

9.6 out of 10

Variety of Shipping Options

Desired shipping options were available

9.6 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.6 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.8 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.1 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

5.8 out of 10

Recent Reviews for Ross-Simons

Showing 921 - 940 of 7,338

Online Shopper

Site Experience Feedback

Jul 21, 2024

Simple process. Used search function to locate item. Added to shopping cart and paid.

Cookiepie

Site Experience Feedback

Jul 21, 2024

I like Ross -Simon’s I order things from there before.

Grandma

Site Experience Feedback

Jul 03, 2024

Wished Google wallet was a pay option. Refuse to use Paypal


Post-Delivery Feedback

Jul 21, 2024

Thought it would be more mesh like picture and a little larger. It catches on my clothes and pulls threads on my towels.

From Ross-Simons

Although we do not offer Google Wallet, there are several other options to pay other than PayPal at check out.

Jannl

Site Experience Feedback

Jul 13, 2024

I have had only good experiences with the web site, since I started using it. I'm impressed with the quality, selections and pricing.


Post-Delivery Feedback

Jul 21, 2024

Ross Simons offers great quality items at reasonable prices which is why I keep buying! Thank you!

L

Site Experience Feedback

Jul 11, 2024

Good website. Jewelry is visible by size and appearance on a person. Content of jewelry is listed also. Payment choices are easy and shipping can be faster if that fits your needs.


Post-Delivery Feedback

Jul 21, 2024

The product was as pretty as I thought it would be. I was replacing a set of earrings that I had worn for years. I lost one of those while I was traveling and could not find even where I lost it.

Churry

Post-Delivery Feedback

Jul 21, 2024

I would recommend Ross and Simon quality and price are very good

lamike

Post-Delivery Feedback

Jul 21, 2024

My wife loved it

Pat

Site Experience Feedback

Jul 21, 2024

Easy to place order.

Jewels

Site Experience Feedback

Jul 20, 2024

I’ve never had a problem. I’m satisfied with items I have purchased. Thank you

Travelerdog

Site Experience Feedback

Jul 20, 2024

Website is easy to navigate and there is a large variety of jewelry at varying prices.

Queen

Site Experience Feedback

Jul 08, 2024

Loved everything I have bought.


Post-Delivery Feedback

Jul 20, 2024

My ring was even nicer than the photo you showed. Very happy with my purchase.

DJ

Site Experience Feedback

Jul 20, 2024

No problem

Mela

Site Experience Feedback

Jul 20, 2024

I did not purchase protection because I expect this ring to be highly crafted with the best material so I do not get one that will lose a stone.

From Ross-Simons

While the Extend protection Plan is optional, we do recommend it as it protects against accidental damage. We hope you love the ring!

Jo

Site Experience Feedback

Jul 20, 2024

they were good, easy to order.

Barnicakes

Site Experience Feedback

Jul 10, 2024

Was simple to use.

Paco

Site Experience Feedback

Jul 20, 2024

Excellent

Online Shopper

Site Experience Feedback

Jul 20, 2024

It took a while to complete purchase

Artie

Site Experience Feedback

Jul 20, 2024

The ease of my purchase was quick and easy. Love the merchandise!

RaRa

Site Experience Feedback

Jul 07, 2024

I been looking for these bracelets. I love the style of them. I saw R&S on Facebook.


Post-Delivery Feedback

Jul 20, 2024

I love the bracelets I ordered. They are very nice, seems made well. They are a bit light weight. I only wear my bracelets on special occasions. They look very nice on my waist. The style is just what I look in a bracelet

Online Shopper

Site Experience Feedback

Jul 20, 2024

very user friendly website