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Ross-Simons Reviews - 7,338 Review - 9.1/10

Nov 28, 2024
Ross-Simons offers a value priced selection of fine jewelry, famous name tableware, collectibles, gifts, furniture and more. Jewelry selections range from sterling silver to platinum and diamonds, watches, rings, bracelets, necklaces and gems, plus designer jewelry. Ross-Simons offers prices at up to 70% below comparable retailers. 100% Satisfaction Guaranteed. Free Shipping. Fabulous Jewelry ? Great Prices - Since 1952.
Circle of Excellence - Ross-Simons

2022
Winner

Circle of
Excellence

2 years

Ross-Simons Rating

Rating
Overall Satisfaction9.1 /10
Would Shop Here Again9.2 /10
Likelihood to Recommend9.3 /10
Product Selection9.4 /10
Ease of Finding9.3 /10
Checkout Satisfaction9.2 /10
Product Met Expectations8.8 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.1 /10
Overall Satisfaction:
 

9.1out of 10


Would Shop Here Again:

 

9.2out of 10


Likelihood To Recommend:

 

9.3out of 10


Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.4 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.2 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.4 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.4 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.2 out of 10

Shipping Charges

Satisfaction with shipping charges

9.6 out of 10

Variety of Shipping Options

Desired shipping options were available

9.6 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.6 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.8 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.1 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

5.8 out of 10

Recent Reviews for Ross-Simons

Showing 901 - 920 of 7,338

Honey

Site Experience Feedback

Jul 04, 2024

Always easy to shop on Ross Simons website. Wonderful merchandise choices and good prices.


Post-Delivery Feedback

Jul 22, 2024

Always shop Ross Simons for gift for daughters, granddaughters and great granddaughters. Always pleased with my purchases!

Irish Meme

Post-Delivery Feedback

Jul 22, 2024

The ring I ordered was no way like the one in the picture on Facebook.

Anna

Site Experience Feedback

Jul 14, 2024

I had a great time navigating everything. Filtering is good, sorting is good. I found what I wanted relatively quickly. Something frustrating is on the checkout screen where there are three “place order” buttons. I should have to review all my information and then click ONE “place order”. The multiple buttons made me confused.

From Ross-Simons

We aren't certain where you are seeing three "Place Order" buttons. We only have one "Checkout Now" button. If you need any help trying to place an order, please call us direct at 800-556-7376 and we will be happy to assist.

Suzie

Site Experience Feedback

Jul 07, 2024

Good


Post-Delivery Feedback

Jul 22, 2024

I have purchased many pieces of jewelry from Ross Simon and have been super satisfied with everything I purchased.

Nat

Site Experience Feedback

Jul 22, 2024

Had a hard time checking out. A lot of steps.

BobD

Site Experience Feedback

Jul 21, 2024

I have ordered several items for my wife and we are happy with the products offered.

Barry

Post-Delivery Feedback

Jul 21, 2024

Item came quickly and is exactly as described

T

Site Experience Feedback

Jul 21, 2024

I saw I bought

Vbh

Site Experience Feedback

Jul 21, 2024

No problems.

Pat

Site Experience Feedback

Jul 13, 2024

I used to buy quite a bit of jewelry from RS. Slowly a lot of it has disappeared due to household help and contractors. I am now of an age where I do not want or need a lot of jewelry. However I do want to wear earrings. As it happens, ears continue to grow and mine certainly have. My piercing opening is at the very bottom of my earlobe. The earrings I ordered are designed in such a way that more of my lobe will be covered. I'm looking forward to my order as I have been considering having my ears re-pierced further up on the lobe. As I remembered and expected, RS has what I need at a fair price.


Post-Delivery Feedback

Jul 21, 2024

I found what I was looking for and it arrived when promised. However, I have not be able to put the earrings on yet, I need to have a mirror.

Sandy

Site Experience Feedback

Jul 21, 2024

Easy web sight to navigate.

Wandi

Site Experience Feedback

Jul 21, 2024

Love the 10% discount. I've been waiting a long time for the sale in order to purchase these items! Thank you!

Maggie

Site Experience Feedback

Jul 21, 2024

Excellent store

Moose

Site Experience Feedback

Jul 21, 2024

Always pleasant

Deb

Site Experience Feedback

Jul 21, 2024

Always easy to execute

LadyDoc

Site Experience Feedback

Jul 21, 2024

Excellent experience

Lily

Site Experience Feedback

Jul 21, 2024

perfectly simple

Gracie

Site Experience Feedback

Jul 21, 2024

I love my necklace that I purchased received a lots of compliments

Dmarie

Site Experience Feedback

Jul 21, 2024

I was afraid this offer would not be offered again, as I was unable to find it last night when I decided to buy!

TuTu

Site Experience Feedback

Jul 21, 2024

Easy access & great pictures of products