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Ross-Simons Reviews - 7,300 Review - 9.1/10

Nov 30, 2024
Ross-Simons offers a value priced selection of fine jewelry, famous name tableware, collectibles, gifts, furniture and more. Jewelry selections range from sterling silver to platinum and diamonds, watches, rings, bracelets, necklaces and gems, plus designer jewelry. Ross-Simons offers prices at up to 70% below comparable retailers. 100% Satisfaction Guaranteed. Free Shipping. Fabulous Jewelry ? Great Prices - Since 1952.
Circle of Excellence - Ross-Simons

2022
Winner

Circle of
Excellence

2 years

Ross-Simons Rating

Rating
Overall Satisfaction9.1 /10
Would Shop Here Again9.2 /10
Likelihood to Recommend9.2 /10
Product Selection9.5 /10
Ease of Finding9.3 /10
Checkout Satisfaction9.4 /10
Product Met Expectations8.8 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.1 /10
Overall Satisfaction:
 

9.1out of 10


Would Shop Here Again:

 

9.2out of 10


Likelihood To Recommend:

 

9.2out of 10


Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.3 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.5 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.5 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

9.7 out of 10

Variety of Shipping Options

Desired shipping options were available

9.7 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.6 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.8 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.1 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

5.8 out of 10

Recent Reviews for Ross-Simons

Showing 1541 - 1560 of 7,300

BagLady

Site Experience Feedback

Jun 22, 2024

Good

Nanaham

Site Experience Feedback

Jun 22, 2024

Very good first time experience. Liked being able to see the ring from 360 viewpoint in the video as well as on the model’s hand

Fancy Nancy

Site Experience Feedback

Jun 22, 2024

Good prices. Good products

Online Shopper

Site Experience Feedback

Jun 22, 2024

Excellent

Online Shopper

Site Experience Feedback

Jun 22, 2024

Great web site easy to manage check out was easy. I have 2 addresses 1 for billing and 1 for shipping web site addressed both to my convenience.

Mame

Site Experience Feedback

Jun 12, 2024

My experience with the website is always superb! It is definitely user friendly.


Post-Delivery Feedback

Jun 22, 2024

Ross-Simon’s has never disappointed. Every order, and there have been many, is perfect!

LuLu

Site Experience Feedback

Jun 22, 2024

Great! Easy to use

Online Shopper

Site Experience Feedback

Jun 22, 2024

Quality and Price is always great and so is customer service

Brian

Site Experience Feedback

Jun 22, 2024

👍

Jeannie M

Site Experience Feedback

Jun 11, 2024

One of the better websites. Since they have such an extensive selection, it's important to be able to have so many filter options. They do it very well.


Post-Delivery Feedback

Jun 22, 2024

Good quality and great prices. Most pieces look like one of a kind. They have one of the largest selections I've ever encountered, and the many sorting options make it easy to find exactly what one is looking for. A go to purveyor of jewelry for me from now on.

YaYa

Site Experience Feedback

Jun 22, 2024

It was quick and simple.

Cathay

Site Experience Feedback

Jun 22, 2024

Liked there was no shipping charge and would like that on all purchases. Overall I do like the selection and general pricing

Online Shopper

Site Experience Feedback

Jun 21, 2024

Love ross simons

Chris

Site Experience Feedback

Jun 21, 2024

I really enjoy shopping at Ross Simons, and I feel the jewelry I have purchased over the years is of good quality and styles.

MEW5K

Post-Delivery Feedback

Jun 21, 2024

Beautiful jewelry at a variety of prices. Orders are handled promptly and when there is a delay, they notify you right away. Very satisfied with the selection & the customer service.

Online Shopper

Site Experience Feedback

Jun 21, 2024

Very clear and easy-to-use website.

Cookie

Site Experience Feedback

Jun 13, 2024

Everything was fine. No complaints.


Post-Delivery Feedback

Jun 21, 2024

I would definitely recommend. Large variety at decent prices.

MLC

Site Experience Feedback

Jun 21, 2024

Happy

Sotsubs

Site Experience Feedback

Jun 21, 2024

I appreciated that I was able to apply $50 coupon on sale items.

Charlee

Post-Delivery Feedback

Jun 21, 2024

My first order and I love love love love the rings I received…. Will order again as soon as possible