Ross-Simons Reviews - 7,300 Review - 9.1/10
2022
Winner
Circle of
Excellence
2 years
Ross-Simons Rating
Overall Satisfaction | 9.1 /10 |
---|---|
Would Shop Here Again | 9.2 /10 |
Likelihood to Recommend | 9.2 /10 |
Product Selection | 9.5 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 8.8 /10 |
On-Time Delivery | 9.6 /10 |
Satisfaction with Customer Support | 9.1 /10 |
9.1out of 10
Would Shop Here Again:
9.2out of 10
Likelihood To Recommend:
9.2out of 10
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.5 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.5 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
9.7 out of 10
Variety of Shipping Options
Desired shipping options were available
9.7 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.8 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.1 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
5.8 out of 10
Recent Reviews for Ross-Simons
Showing 1521 - 1540 of 7,300
Online Shopper
Site Experience Feedback
Jun 23, 2024
Great Italian silver items.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
na/a
Site Experience Feedback
Jun 17, 2024
great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
na/a
Post-Delivery Feedback
Jun 23, 2024
the earrings were smaller than I expected
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jun 23, 2024
Have found such lovely jewelry pieces from Ross Simons. Always satisfied with the quality.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
COOKIE LADY 51
Site Experience Feedback
Jun 17, 2024
I had a great experience with the web site No issues , found what I wanted and I also joined the club
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
COOKIE LADY 51
Post-Delivery Feedback
Jun 23, 2024
Ordering from this company is easy and the quality of the products is excellent. Everything I order, whether it be a gift for a friend or a treat for myself, is never disappointing and exactly what you expected it to be! I love ordering from RS I always find what I need and it comes in a beautiful box. Very classy and elegant. Always a winner when I give a gift of RS!!! ♥️
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Superdoc
Site Experience Feedback
Jun 15, 2024
Great website easy to navigate.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Pearl
Site Experience Feedback
Jun 23, 2024
Love Ross+Simon's. Web site is so easy, and the items are outstanding. Love the sales!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Jun 23, 2024
Prices are reasonable.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 7
- Customer Support: N/A
- Full ratings for this review »
Rusty
Site Experience Feedback
Jun 15, 2024
Excellent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Beautiful ring.
Site Experience Feedback
Jun 13, 2024
I love this company. They have fast shipping, reasonable prices abd the quality is excellent.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Beautiful ring.
Post-Delivery Feedback
Jun 23, 2024
Loved the ring, price and shipping speed. Unfortunately the color of the stone in the ring did not look like it did on line. I needed a pink stone and when it arrived it was not pink. It was such a light color the stone almost looked like a diamond which I did not want. I am disappointed that the return shipping was charged to me. The information provided said it MAY be charged and I feel because the ring was not portrayed accurately on line I should not have had to pay return shipping. I did indicate this on my return form.
- Overall Rating: 1
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Jannl
Site Experience Feedback
Jun 15, 2024
I have made several purchases from this website. It is easy to use, the quality of items is very good and I have been very satisfied with my purchases. On the rare occasions I have not been happy with my purchase, the return has been easy to do through the website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jannl
Post-Delivery Feedback
Jun 23, 2024
Product was as advertised, unfortunately it is too fine for what I needed it for. Most of my purchases are just perfect! I love shopping here!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Na
Site Experience Feedback
Jun 23, 2024
Na
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Miami Trader
Site Experience Feedback
Jun 23, 2024
Easy to use website. Nice variety. Fun Faux jewelry
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
JG
Site Experience Feedback
Jun 22, 2024
My only complaint is that so many R-S earrings are larger than 3/4", which is what I prefer.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
From Ross-Simons
We do have many earrings in many different sizes. If you need assistance in finding a particular earring, please contact us and we will be glad to assist you. Our smallest earrings would be the huggie earrings or the studs.
Nanadeb
Site Experience Feedback
Jun 22, 2024
Always a great experience, would like more coupons for repeat purchases
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mcfarlan
Site Experience Feedback
Jun 17, 2024
Easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mcfarlan
Post-Delivery Feedback
Jun 22, 2024
Nice present for my wife and saving it for her birthday. 😊
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Frani
Site Experience Feedback
Jun 15, 2024
Very easy to use especially since I haven't used the site in many years.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Frani
Post-Delivery Feedback
Jun 22, 2024
Perfectly happy although I wish the clasp were narrower so the specific pendant I purchased the necklace for could fit over it. I do have enough other pieces to keep it though.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: N/A
- Full ratings for this review »
PortiaElizabeth
Site Experience Feedback
Jun 22, 2024
So easy!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Nancy
Site Experience Feedback
Jun 22, 2024
All good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jun 22, 2024
Was relatively easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Judith
Site Experience Feedback
Jun 22, 2024
Experienced no problems
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »