Home > Apparel & Accessories > Ross-Simons

Ross-Simons Reviews - 7,300 Review - 9.1/10

Nov 30, 2024
Ross-Simons offers a value priced selection of fine jewelry, famous name tableware, collectibles, gifts, furniture and more. Jewelry selections range from sterling silver to platinum and diamonds, watches, rings, bracelets, necklaces and gems, plus designer jewelry. Ross-Simons offers prices at up to 70% below comparable retailers. 100% Satisfaction Guaranteed. Free Shipping. Fabulous Jewelry ? Great Prices - Since 1952.
Circle of Excellence - Ross-Simons

2022
Winner

Circle of
Excellence

2 years

Ross-Simons Rating

Rating
Overall Satisfaction9.1 /10
Would Shop Here Again9.2 /10
Likelihood to Recommend9.2 /10
Product Selection9.5 /10
Ease of Finding9.3 /10
Checkout Satisfaction9.4 /10
Product Met Expectations8.8 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.1 /10
Overall Satisfaction:
 

9.1out of 10


Would Shop Here Again:

 

9.2out of 10


Likelihood To Recommend:

 

9.2out of 10


Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.3 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.5 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.5 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

9.7 out of 10

Variety of Shipping Options

Desired shipping options were available

9.7 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.6 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.8 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.1 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

5.8 out of 10

Recent Reviews for Ross-Simons

Showing 1521 - 1540 of 7,300

Online Shopper

Site Experience Feedback

Jun 23, 2024

Great Italian silver items.

na/a

Site Experience Feedback

Jun 17, 2024

great


Post-Delivery Feedback

Jun 23, 2024

the earrings were smaller than I expected

Online Shopper

Site Experience Feedback

Jun 23, 2024

Have found such lovely jewelry pieces from Ross Simons. Always satisfied with the quality.

COOKIE LADY 51

Site Experience Feedback

Jun 17, 2024

I had a great experience with the web site No issues , found what I wanted and I also joined the club


Post-Delivery Feedback

Jun 23, 2024

Ordering from this company is easy and the quality of the products is excellent. Everything I order, whether it be a gift for a friend or a treat for myself, is never disappointing and exactly what you expected it to be! I love ordering from RS I always find what I need and it comes in a beautiful box. Very classy and elegant. Always a winner when I give a gift of RS!!! ♥️

Superdoc

Site Experience Feedback

Jun 15, 2024

Great website easy to navigate.

Pearl

Site Experience Feedback

Jun 23, 2024

Love Ross+Simon's. Web site is so easy, and the items are outstanding. Love the sales!

Online Shopper

Post-Delivery Feedback

Jun 23, 2024

Prices are reasonable.

Rusty

Site Experience Feedback

Jun 15, 2024

Excellent

Beautiful ring.

Site Experience Feedback

Jun 13, 2024

I love this company. They have fast shipping, reasonable prices abd the quality is excellent.


Post-Delivery Feedback

Jun 23, 2024

Loved the ring, price and shipping speed. Unfortunately the color of the stone in the ring did not look like it did on line. I needed a pink stone and when it arrived it was not pink. It was such a light color the stone almost looked like a diamond which I did not want. I am disappointed that the return shipping was charged to me. The information provided said it MAY be charged and I feel because the ring was not portrayed accurately on line I should not have had to pay return shipping. I did indicate this on my return form.

Jannl

Site Experience Feedback

Jun 15, 2024

I have made several purchases from this website. It is easy to use, the quality of items is very good and I have been very satisfied with my purchases. On the rare occasions I have not been happy with my purchase, the return has been easy to do through the website.


Post-Delivery Feedback

Jun 23, 2024

Product was as advertised, unfortunately it is too fine for what I needed it for. Most of my purchases are just perfect! I love shopping here!

Na

Site Experience Feedback

Jun 23, 2024

Na

Miami Trader

Site Experience Feedback

Jun 23, 2024

Easy to use website. Nice variety. Fun Faux jewelry

JG

Site Experience Feedback

Jun 22, 2024

My only complaint is that so many R-S earrings are larger than 3/4", which is what I prefer.

From Ross-Simons

We do have many earrings in many different sizes. If you need assistance in finding a particular earring, please contact us and we will be glad to assist you. Our smallest earrings would be the huggie earrings or the studs.

Nanadeb

Site Experience Feedback

Jun 22, 2024

Always a great experience, would like more coupons for repeat purchases

Mcfarlan

Site Experience Feedback

Jun 17, 2024

Easy


Post-Delivery Feedback

Jun 22, 2024

Nice present for my wife and saving it for her birthday. 😊

Frani

Site Experience Feedback

Jun 15, 2024

Very easy to use especially since I haven't used the site in many years.


Post-Delivery Feedback

Jun 22, 2024

Perfectly happy although I wish the clasp were narrower so the specific pendant I purchased the necklace for could fit over it. I do have enough other pieces to keep it though.

PortiaElizabeth

Site Experience Feedback

Jun 22, 2024

So easy!

Nancy

Site Experience Feedback

Jun 22, 2024

All good.

Online Shopper

Site Experience Feedback

Jun 22, 2024

Was relatively easy

Judith

Site Experience Feedback

Jun 22, 2024

Experienced no problems