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Ross-Simons Reviews - 7,300 Review - 9.1/10

Nov 30, 2024
Ross-Simons offers a value priced selection of fine jewelry, famous name tableware, collectibles, gifts, furniture and more. Jewelry selections range from sterling silver to platinum and diamonds, watches, rings, bracelets, necklaces and gems, plus designer jewelry. Ross-Simons offers prices at up to 70% below comparable retailers. 100% Satisfaction Guaranteed. Free Shipping. Fabulous Jewelry ? Great Prices - Since 1952.
Circle of Excellence - Ross-Simons

2022
Winner

Circle of
Excellence

2 years

Ross-Simons Rating

Rating
Overall Satisfaction9.1 /10
Would Shop Here Again9.2 /10
Likelihood to Recommend9.2 /10
Product Selection9.5 /10
Ease of Finding9.3 /10
Checkout Satisfaction9.4 /10
Product Met Expectations8.8 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.1 /10
Overall Satisfaction:
 

9.1out of 10


Would Shop Here Again:

 

9.2out of 10


Likelihood To Recommend:

 

9.2out of 10


Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.3 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.5 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.5 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

9.7 out of 10

Variety of Shipping Options

Desired shipping options were available

9.7 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.6 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.8 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.1 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

5.8 out of 10

Recent Reviews for Ross-Simons

Showing 1581 - 1600 of 7,300

Jewelrylover

Site Experience Feedback

Jun 20, 2024

I totally love this website. It is so easy and everything is spelled out. I can't believe the variety of jewelry and the prices are so reasonable.

Online Shopper

Site Experience Feedback

Jun 20, 2024

I have always had a great experience & superior products.

Zenobia

Site Experience Feedback

Jun 15, 2024

It was easy to select what I wanted


Post-Delivery Feedback

Jun 20, 2024

Easy shopping, fast delivery, good product

Dale

Post-Delivery Feedback

Jun 20, 2024

Loved item, second purchase from Ross-Simons. Excellent quality for price.

naninnella

Site Experience Feedback

Jun 03, 2024

no trouble


Post-Delivery Feedback

Jun 20, 2024

have no good friends

Ohana

Site Experience Feedback

Jun 11, 2024

Good


Post-Delivery Feedback

Jun 20, 2024

I would of liked a small card stating that the pearl was Ayoka pearl. As this is a gift

Lynnie

Site Experience Feedback

Jun 07, 2024

Excellent, user-friendly website.


Post-Delivery Feedback

Jun 20, 2024

All was excellent.

Patry

Site Experience Feedback

Jun 20, 2024

Good

Re

Site Experience Feedback

Jun 09, 2024

I fell in love with adds on Facebook - and now your website. So far everything I have purchased has been as expected.

From Ross-Simons

We are happy you found us through Facebook, and you enjoy shopping with us as items are just as you did expect.

CD

Site Experience Feedback

Jun 08, 2024

No problems accept for putting in my coupon.


Post-Delivery Feedback

Jun 20, 2024

Very happy with the items.

Online Shopper

Site Experience Feedback

Jun 19, 2024

😀

Deb P

Site Experience Feedback

Jun 19, 2024

Love the variety of items available, and the cost is relatively reasonable.

T

Site Experience Feedback

Jun 19, 2024

Great selection and price.

Hixen

Site Experience Feedback

Jun 19, 2024

I always know what to expect with shopping for jewelry on Ross-Simon. The quality is good and I like having the detailed pics of jewelry as well as the pics with a person wearing the jewelry.

FoxE

Site Experience Feedback

Jun 02, 2024

My experience was good. Since I already knew what I wanted, finding it was easy.


Post-Delivery Feedback

Jun 19, 2024

I love these stud earrings. They are beautiful and of great quality. They are, however, difficult for me to insert, probably because of my age and the loss of hand flexibility. I love their look and the fact that I don't have to remove them to sleep or shower.

Online Shopper

Site Experience Feedback

Jun 19, 2024

Good

Cundy

Site Experience Feedback

Jun 19, 2024

Quite easy to work with the site. Always pleased with my purchases. Gift boxes

Online Shopper

Site Experience Feedback

Jun 19, 2024

No discount

From Ross-Simons

There are some items, like the Super Deals that are already at the lowest price possible and cannot be discounted. This is noted in the details of the promotion and also on the item page.

STEELE

Site Experience Feedback

Jun 19, 2024

I purchase a lot of gifts from RS. Great selection, excellent quality, competitive prices.

Madou

Site Experience Feedback

Jun 19, 2024

The order was easy to process. I wish the site had a way to enter the customer number, and speed up the process.