Ross-Simons Reviews - 7,300 Review - 9.1/10
2022
Winner
Circle of
Excellence
2 years
Ross-Simons Rating
Overall Satisfaction | 9.1 /10 |
---|---|
Would Shop Here Again | 9.2 /10 |
Likelihood to Recommend | 9.2 /10 |
Product Selection | 9.5 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 8.8 /10 |
On-Time Delivery | 9.6 /10 |
Satisfaction with Customer Support | 9.1 /10 |
9.1out of 10
Would Shop Here Again:
9.2out of 10
Likelihood To Recommend:
9.2out of 10
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.5 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.5 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
9.7 out of 10
Variety of Shipping Options
Desired shipping options were available
9.7 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.8 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.1 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
5.8 out of 10
Recent Reviews for Ross-Simons
Showing 1581 - 1600 of 7,300
Jewelrylover
Site Experience Feedback
Jun 20, 2024
I totally love this website. It is so easy and everything is spelled out. I can't believe the variety of jewelry and the prices are so reasonable.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jun 20, 2024
I have always had a great experience & superior products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Zenobia
Site Experience Feedback
Jun 15, 2024
It was easy to select what I wanted
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Zenobia
Post-Delivery Feedback
Jun 20, 2024
Easy shopping, fast delivery, good product
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Dale
Post-Delivery Feedback
Jun 20, 2024
Loved item, second purchase from Ross-Simons. Excellent quality for price.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 8
- Customer Support: 10
- Full ratings for this review »
naninnella
Site Experience Feedback
Jun 03, 2024
no trouble
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
naninnella
Post-Delivery Feedback
Jun 20, 2024
have no good friends
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Ohana
Site Experience Feedback
Jun 11, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ohana
Post-Delivery Feedback
Jun 20, 2024
I would of liked a small card stating that the pearl was Ayoka pearl. As this is a gift
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 9
- Full ratings for this review »
Lynnie
Site Experience Feedback
Jun 07, 2024
Excellent, user-friendly website.
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
- Full ratings for this review »
Lynnie
Post-Delivery Feedback
Jun 20, 2024
All was excellent.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Patry
Site Experience Feedback
Jun 20, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Re
Site Experience Feedback
Jun 09, 2024
I fell in love with adds on Facebook - and now your website. So far everything I have purchased has been as expected.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
From Ross-Simons
We are happy you found us through Facebook, and you enjoy shopping with us as items are just as you did expect.
CD
Site Experience Feedback
Jun 08, 2024
No problems accept for putting in my coupon.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
CD
Post-Delivery Feedback
Jun 20, 2024
Very happy with the items.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jun 19, 2024
😀
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Deb P
Site Experience Feedback
Jun 19, 2024
Love the variety of items available, and the cost is relatively reasonable.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
T
Site Experience Feedback
Jun 19, 2024
Great selection and price.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Hixen
Site Experience Feedback
Jun 19, 2024
I always know what to expect with shopping for jewelry on Ross-Simon. The quality is good and I like having the detailed pics of jewelry as well as the pics with a person wearing the jewelry.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
FoxE
Site Experience Feedback
Jun 02, 2024
My experience was good. Since I already knew what I wanted, finding it was easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
FoxE
Post-Delivery Feedback
Jun 19, 2024
I love these stud earrings. They are beautiful and of great quality. They are, however, difficult for me to insert, probably because of my age and the loss of hand flexibility. I love their look and the fact that I don't have to remove them to sleep or shower.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jun 19, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Cundy
Site Experience Feedback
Jun 19, 2024
Quite easy to work with the site. Always pleased with my purchases. Gift boxes
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jun 19, 2024
No discount
- Overall Rating: 1
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
- Full ratings for this review »
From Ross-Simons
There are some items, like the Super Deals that are already at the lowest price possible and cannot be discounted. This is noted in the details of the promotion and also on the item page.
STEELE
Site Experience Feedback
Jun 19, 2024
I purchase a lot of gifts from RS. Great selection, excellent quality, competitive prices.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Madou
Site Experience Feedback
Jun 19, 2024
The order was easy to process. I wish the site had a way to enter the customer number, and speed up the process.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »