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Ross-Simons Reviews - 7,300 Review - 9.1/10

Nov 30, 2024
Ross-Simons offers a value priced selection of fine jewelry, famous name tableware, collectibles, gifts, furniture and more. Jewelry selections range from sterling silver to platinum and diamonds, watches, rings, bracelets, necklaces and gems, plus designer jewelry. Ross-Simons offers prices at up to 70% below comparable retailers. 100% Satisfaction Guaranteed. Free Shipping. Fabulous Jewelry ? Great Prices - Since 1952.
Circle of Excellence - Ross-Simons

2022
Winner

Circle of
Excellence

2 years

Ross-Simons Rating

Rating
Overall Satisfaction9.1 /10
Would Shop Here Again9.2 /10
Likelihood to Recommend9.2 /10
Product Selection9.5 /10
Ease of Finding9.3 /10
Checkout Satisfaction9.4 /10
Product Met Expectations8.8 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.1 /10
Overall Satisfaction:
 

9.1out of 10


Would Shop Here Again:

 

9.2out of 10


Likelihood To Recommend:

 

9.2out of 10


Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.3 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.5 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.5 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

9.7 out of 10

Variety of Shipping Options

Desired shipping options were available

9.7 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.6 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.8 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.1 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

5.8 out of 10

Recent Reviews for Ross-Simons

Showing 1461 - 1480 of 7,300

Joe

Site Experience Feedback

Jun 26, 2024

Love the products that I purchase, and the price is excellent.

Flo

Site Experience Feedback

Jun 11, 2024

Very helpful


Post-Delivery Feedback

Jun 26, 2024

The bracelets I ordered were too small but it was very easy to return them and get the right size. And they are just what I wanted. Very stylish.

Lynn

Site Experience Feedback

Jun 26, 2024

I love the price and quality of most items.

Toby2

Site Experience Feedback

Jun 26, 2024

Shopping at Ross-Simons is always a breeze. I love the jewelry and the price.

Teri

Site Experience Feedback

Jun 25, 2024

Everything was great as always!

TSMCB

Site Experience Feedback

Jun 17, 2024

Wonderful shopping experience.


Post-Delivery Feedback

Jun 25, 2024

I’m happy with my rings.

Yoshie420

Site Experience Feedback

Jun 25, 2024

Was easy as website is very user friendly. Will come back

Ter

Site Experience Feedback

Jun 25, 2024

I had a great experience, tonally user friendly!! Your sales are totally awesome!!

Specialk

Site Experience Feedback

Jun 25, 2024

No comment

-

Site Experience Feedback

Jun 25, 2024

Easy website

Farmen-Bears-Mama

Site Experience Feedback

Jun 25, 2024

Our mail carrier delivered the catalog from which I ordered on Saturday, last week. My birthday is approaching and my husband suggested I should select some "purple gems" for my gift from him. Your lovely collections have pleased us both for years!!! So THANK EACH OF YOU FOR MY NEW LOOK, in which to shine!

From Ross-Simons

We are glad that you love the earrings, and happy birthday to you!

swan

Site Experience Feedback

Jun 25, 2024

Not sure where this item is arriving from - I looked at the web site to view the same item and it was NOT on the Ross simons web site. So I hope it actually arrives.

From Ross-Simons

You purchased an Estate ring, of which there was only one available. Once we sold it to you, it was marked as sold out online, that is why it may have been difficult to find it again. We hope you love it!

Tilly

Site Experience Feedback

Jun 25, 2024

Good

Online Shopper

Site Experience Feedback

Jun 25, 2024

Effortless

Auntie

Site Experience Feedback

Jun 16, 2024

Very easy and quick to place an order.


Post-Delivery Feedback

Jun 25, 2024

I have been looking and looking for a palm tree necklace. So glad it is in gold. Perfect size and price too. Easy to order. Received quickly. Love it!

Lizzy

Site Experience Feedback

Jun 25, 2024

Just keep the Sales! I love them !

Diane Diamond

Site Experience Feedback

Jun 25, 2024

Love prices, unusual rings, fast service shopped with your site lots love jewelry

Imallset

Site Experience Feedback

Jun 25, 2024

Perfect

Cincicarole

Site Experience Feedback

Jun 25, 2024

Saw something similar online in vermeil, but wanted 14 kt. So went to Ross♡Simmons and found what I wanted.

From Ross-Simons

We offer a tremendous selection of 14K Gold pieces; we are glad to know that you found what you were looking for! We hope you love the earrings.

Linda

Site Experience Feedback

Jun 25, 2024

I have always had excellent experiences with my purchases.