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Ross-Simons Reviews - 7,338 Review - 9.1/10

Nov 29, 2024
Ross-Simons offers a value priced selection of fine jewelry, famous name tableware, collectibles, gifts, furniture and more. Jewelry selections range from sterling silver to platinum and diamonds, watches, rings, bracelets, necklaces and gems, plus designer jewelry. Ross-Simons offers prices at up to 70% below comparable retailers. 100% Satisfaction Guaranteed. Free Shipping. Fabulous Jewelry ? Great Prices - Since 1952.
Circle of Excellence - Ross-Simons

2022
Winner

Circle of
Excellence

2 years

Ross-Simons Rating

Rating
Overall Satisfaction9.1 /10
Would Shop Here Again9.2 /10
Likelihood to Recommend9.3 /10
Product Selection9.4 /10
Ease of Finding9.3 /10
Checkout Satisfaction9.2 /10
Product Met Expectations8.8 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.1 /10
Overall Satisfaction:
 

9.1out of 10


Would Shop Here Again:

 

9.2out of 10


Likelihood To Recommend:

 

9.3out of 10


Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.4 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.2 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.4 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.4 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.2 out of 10

Shipping Charges

Satisfaction with shipping charges

9.6 out of 10

Variety of Shipping Options

Desired shipping options were available

9.6 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.6 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.8 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.1 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

5.8 out of 10

Recent Reviews for Ross-Simons

Showing 1101 - 1120 of 7,338

Online Shopper

Site Experience Feedback

Jul 13, 2024

All good

Online Shopper

Site Experience Feedback

Jul 13, 2024

N/A

A beautiful find

Post-Delivery Feedback

Jul 13, 2024

I found the pendant I wanted at Ross-Simon Using an online search. It was as described, but it was more beautiful and delicate when seen in person. Exceptional quality for the price. The ordering process was simple. Delivery was timely.

CC loves RS!

Site Experience Feedback

Jul 13, 2024

Very good! I order often & have always been extremely pleased!

Bonster

Post-Delivery Feedback

Jul 13, 2024

I’m always happy with my Ross Simons purchase!

Abby

Site Experience Feedback

Jul 13, 2024

I love my jewels from this company. Just wish there were less choices of gold over sterling. My body wears the gold off quickly

Cody’s Oma

Site Experience Feedback

Jun 26, 2024

Fun time looking at the jewelry.. Easy navigation and lots of choices..


Post-Delivery Feedback

Jul 13, 2024

Easy web navigation, great choice of products, and I especially love the sales.. The shipping time was normal, not slow and not real fast. I would recommend Ross Simons.

Cab

Site Experience Feedback

Jun 30, 2024

I was looking for a necklace that I could wear all the time that would go with both silver or gold. I found what I was looking for at a very affordable price and I know it will be good quality.


Post-Delivery Feedback

Jul 13, 2024

I purchased a necklace and it arrived quickly, was beautifully packaged and very nice. I was so tempted to keep it but it was a little bigger than what I wanted. The return process was very easy. I highly recommend Ross Simon and have already purchased another necklace from them. I'm anxiously awaiting its arrival.

From Ross-Simons

The necklace is a beautiful choice to go with both gold and silver. We hope you love it!

Online Shopper

Site Experience Feedback

Jul 13, 2024

Too MANY questions

Joe

Site Experience Feedback

Jul 12, 2024

Excellent products

Kirsten

Site Experience Feedback

Jul 12, 2024

Was looking for silver chains for 2 pendants. Found a good selection and jyst what I wanted.

Secret

Site Experience Feedback

Jul 12, 2024

I found the item in the Wall Street Journal with a price that was acceptable but when I went online, it was different. I had to wait until check out and putting in the code to see the price that I saw in the paper. At first, it was disappointing, but we got the right answers in the end.

Skee Wee

Site Experience Feedback

Jul 02, 2024

I like the rings being modeled on real hands.

Angie

Site Experience Feedback

Jul 12, 2024

Website was good . Payment method was difficult

From Ross-Simons

We regret that it was difficult placing an order using Affirm, but we are glad that you were able to complete it successfully. We hope you love the ring!

Cindy

Site Experience Feedback

Jul 02, 2024

This is my favorite jewelry site! I have been pleased with everything I have bought except for a couple of items and one I easily returned the other I will give as a gift because it was my fault I knew they were to dainty for me.So All is good, and I will be a return shopper.


Post-Delivery Feedback

Jul 12, 2024

Very pleased with the items I ordered. Came in a timely manner and packaging was secure. I like shopping at Ross Simons probably too much! Lol

Online Shopper

Site Experience Feedback

Jul 12, 2024

No problem

BFC

Site Experience Feedback

Jul 12, 2024

Always pleased with easy access to site!

Chips

Site Experience Feedback

Jun 27, 2024

Very easy to follow through to the checkout.


Post-Delivery Feedback

Jul 12, 2024

Have bought several items for my wife in the past. Always pleased with the product.

bboyofcaly

Site Experience Feedback

Jul 12, 2024

process was smooth and efficient from start to finish. I have always been satisfied with quality and pricing.

From Ross-Simons

We're happy to learn you had a positive shopping experience.

Tracy

Post-Delivery Feedback

Jul 12, 2024

Very pleased with the necklaces I received. They are even more beautiful in person, and have a lot of sparkle.