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Ross-Simons Reviews - 7,338 Review - 9.1/10

Nov 29, 2024
Ross-Simons offers a value priced selection of fine jewelry, famous name tableware, collectibles, gifts, furniture and more. Jewelry selections range from sterling silver to platinum and diamonds, watches, rings, bracelets, necklaces and gems, plus designer jewelry. Ross-Simons offers prices at up to 70% below comparable retailers. 100% Satisfaction Guaranteed. Free Shipping. Fabulous Jewelry ? Great Prices - Since 1952.
Circle of Excellence - Ross-Simons

2022
Winner

Circle of
Excellence

2 years

Ross-Simons Rating

Rating
Overall Satisfaction9.1 /10
Would Shop Here Again9.2 /10
Likelihood to Recommend9.3 /10
Product Selection9.4 /10
Ease of Finding9.3 /10
Checkout Satisfaction9.2 /10
Product Met Expectations8.8 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.1 /10
Overall Satisfaction:
 

9.1out of 10


Would Shop Here Again:

 

9.2out of 10


Likelihood To Recommend:

 

9.3out of 10


Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.4 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.2 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.4 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.4 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.2 out of 10

Shipping Charges

Satisfaction with shipping charges

9.6 out of 10

Variety of Shipping Options

Desired shipping options were available

9.6 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.6 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.8 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.1 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

5.8 out of 10

Recent Reviews for Ross-Simons

Showing 1061 - 1080 of 7,338

Pinklady

Site Experience Feedback

Jul 15, 2024

Website is easy to search and options are plentiful. Check out is also easy.

Online Shopper

Site Experience Feedback

Jul 15, 2024

Would like to see 1/2 sizes

Dorjean

Site Experience Feedback

Jul 15, 2024

it was good quickly done

Nyla

Site Experience Feedback

Jul 15, 2024

The selection of jewelry is always top-notched and I love the variety they offer.

Madmom4

Post-Delivery Feedback

Jul 15, 2024

Was looking for a simple gold ring for my index finger. Found the perfect one. So far so good. Ask me again in a few months how well it held up.

JG

Site Experience Feedback

Jul 15, 2024

Just looking for a simple ring to stack. Didn't think long, thanks

Susan

Site Experience Feedback

Jul 07, 2024

Speedy - done in no time!

Babs

Site Experience Feedback

Jul 15, 2024

Easy to order

sandy

Site Experience Feedback

Jul 15, 2024

Purchase was very easy from selection to payment.

From Ross-Simons

We're happy to hear you had a great shopping experience with us.

Patty

Site Experience Feedback

Jul 15, 2024

I’m perfectly satisfied with my website interactions. Easy to maneuver.

Panny

Site Experience Feedback

Jul 15, 2024

Great service

Tess

Site Experience Feedback

Jul 15, 2024

Good and easily understood instructions; very happy with previous purchase.

Hemmingway

Site Experience Feedback

Jul 15, 2024

Each time I have made a purchase, the discount you offered is NEVER accepted. What seems to be the problem???

From Ross-Simons

If you would like us to check the item or items, you are purchasing for the discount we will be glad to assist you. Some items which are listed in the details of the promotion are not included as they are already at the lowest pri...

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Vellita

Site Experience Feedback

Jul 15, 2024

Well presented and finally made my decision to buy.

JAR

Site Experience Feedback

Jul 05, 2024

Hoping it is as nice as the picture.


Post-Delivery Feedback

Jul 15, 2024

N/A

Looper

Site Experience Feedback

Jun 30, 2024

catalog i used was easy to read and the website was easy to use and checkout was quick.


Post-Delivery Feedback

Jul 15, 2024

Your website was easy to use and your products are beautiful. The earrings I purchased were for a friend for her birthday that has not come yet, but I thought they were very pretty earrings that I bought so I can’t tell you how she liked them at the moment.

sela

Site Experience Feedback

Jul 15, 2024

good

CW

Site Experience Feedback

Jul 15, 2024

It went relatively smoothly, I’m looking forward to receiving these beautiful earrings

VLea

Post-Delivery Feedback

Jul 15, 2024

The bracelets that I ordered were beautiful and were exactly as pictured online. I was so happy with the price and the quality of both of them.

Elmwood288

Site Experience Feedback

Jun 30, 2024

Website is well designed. Able to locate what I wanted. Just no reminder to apply the promo code that I received in the mail.


Post-Delivery Feedback

Jul 15, 2024

The above paragraph is in poor english. (The word tell occurs three times in a single sentence.) Other than that, I am pleased with the product. She wears it every day. It was a good experience.

From Ross-Simons

We aren't sure what promo code you would have received in the mail. You may call us direct at 800-556-7376 with that code and we will be happy to investigate. Thank you for choosing Ross-Simons.