Refill Bay Reviews - 697 Reviews - 8.8/10
Refill Bay Rating
Overall Satisfaction | 8.8 /10 |
---|---|
Would Shop Here Again | 8.8 /10 |
Likelihood to Recommend | 8.5 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.2 /10 |
Checkout Satisfaction | 9.3 /10 |
Product Met Expectations | 8.7 /10 |
On-Time Delivery | 9.0 /10 |
Satisfaction with Customer Support | 7.8 /10 |
8.8out of 10
Would Shop Here Again:
8.8out of 10
Likelihood To Recommend:
8.5out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 79% | 83% |
Neutral | 15% | 16% |
Negative | 5% | 1% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.3 out of 10
Shipping Charges
Satisfaction with shipping charges
8.2 out of 10
Variety of Shipping Options
Desired shipping options were available
9.1 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.0 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.0 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
7.8 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
10.0 out of 10
Recent Reviews for Refill Bay
Showing 641 - 660 of 697
Larry
Site Experience Feedback
Jan 01, 2024
Easy to navigate website
- Overall Rating: 9
- Would Shop Here Again: 7
- Likelihood To Recommend: 9
- Full ratings for this review »
TAG
Site Experience Feedback
Dec 29, 2023
Great! You are Recommended by Laila Alamiri
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Missy
Site Experience Feedback
Dec 20, 2023
I love how quick and easy it was to find the items that I needed. I also love how easy it was to check out.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Missy
Post-Delivery Feedback
Dec 28, 2023
I was very surprised how fast we got our order. I like how easy it was to find the type of ink we needed. The whole process was very easy. I will definitely let my family and friends know all about how amazing your company is.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Lizzy
Site Experience Feedback
Dec 16, 2023
Great place to go shopping with ease and clarity.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
al
Site Experience Feedback
Dec 27, 2023
very easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
PMA Lady
Site Experience Feedback
Dec 15, 2023
I had no problems in navigating the website and was very pleased with my experience.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
PMA Lady
Post-Delivery Feedback
Dec 26, 2023
I am so excited to have found refillBay. I have been paying way too much for toner cartridges. I would advise everyone to give them a try.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Gary
Site Experience Feedback
Dec 26, 2023
Interaction was easy. Refill carried toner that is hard to fine in stores.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
jerry
Site Experience Feedback
Dec 26, 2023
funny that ordering the cartridges individually costs less than a set. good quality, great price.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Wader
Site Experience Feedback
Dec 25, 2023
Great experience I went to Walmart the other night to get ink paid $70 for ink. They been ripping me off this whole time. I was searching for update for printer and ran across your sight. Thank God I did
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Memmie
Site Experience Feedback
Dec 25, 2023
Good
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
MarkFremont
Site Experience Feedback
Dec 17, 2023
Easy navigation, reasonable price, order checkout was simple.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
MarkFremont
Post-Delivery Feedback
Dec 24, 2023
All aspects of the ordering and delivery of my order was easy.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Grandad
Site Experience Feedback
Dec 24, 2023
It was ok
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Mary
Site Experience Feedback
Dec 21, 2023
Website looks good but does not tell you these products wont work on an HP because they dont have the required chip. This is my 3rd time to try & very frustrated. Using the credit you gave me for one last try.
- Overall Rating: 8
- Would Shop Here Again: 3
- Likelihood To Recommend: 8
- Full ratings for this review »
Ruby
Site Experience Feedback
Dec 21, 2023
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Grizz
Site Experience Feedback
Dec 21, 2023
I was surprised when you told me my email was not valid when I tried to reset my password so I had to checkout as a visitor.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Fred McNamara
Site Experience Feedback
Dec 20, 2023
It was easy to find the printer cartridges that are needed. The fact that they are remanufactured means that they are eco friendly.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Jules
Site Experience Feedback
Dec 19, 2023
I've never ordered from this company before. It seems to be exactly what I need, so I hope the quality of the products is good.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 7
- Full ratings for this review »
Southern Mama
Site Experience Feedback
Dec 19, 2023
Great discount with free shipping. Very easy to find what I needed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Rick
Site Experience Feedback
Dec 10, 2023
1st time on this site things when very will. Thanks
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Pearbear..
Site Experience Feedback
Dec 16, 2023
Our was quick, easy, and I liked that!
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »