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Refill Bay Reviews - 697 Reviews - 8.8/10

Nov 28, 2024
Refill Bay offers high quality compatible, remanufactured, and genuine printer cartridges at discounted price. Refill Bay focuses on saving customers money, all the while offering quality products and excellent customer service. Whether you want to refill your own cartridge, or buy a professionally remanufactured cartridge, at Refill Bay they're all about giving customers options.

Refill Bay Rating

Rating
Overall Satisfaction8.8 /10
Would Shop Here Again8.8 /10
Likelihood to Recommend8.5 /10
Product Selection9.3 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.3 /10
Product Met Expectations8.7 /10
On-Time Delivery9.0 /10
Satisfaction with Customer Support7.8 /10
Overall Satisfaction:
 

8.8out of 10


Would Shop Here Again:

 

8.8out of 10


Likelihood To Recommend:

 

8.5out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

79%83%

Neutral

15%16%

Negative

5%1%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.3 out of 10

Shipping Charges

Satisfaction with shipping charges

8.2 out of 10

Variety of Shipping Options

Desired shipping options were available

9.1 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.0 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.0 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.7 out of 10

Customer Support

Satisfaction with assisted or self-service help

7.8 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.1 out of 10

Returns Process

Satisfaction with the returns process

10.0 out of 10

Recent Reviews for Refill Bay

Showing 641 - 660 of 697

Larry

Site Experience Feedback

Jan 01, 2024

Easy to navigate website

TAG

Site Experience Feedback

Dec 29, 2023

Great! You are Recommended by Laila Alamiri

Missy

Site Experience Feedback

Dec 20, 2023

I love how quick and easy it was to find the items that I needed. I also love how easy it was to check out.


Post-Delivery Feedback

Dec 28, 2023

I was very surprised how fast we got our order. I like how easy it was to find the type of ink we needed. The whole process was very easy. I will definitely let my family and friends know all about how amazing your company is.

Lizzy

Site Experience Feedback

Dec 16, 2023

Great place to go shopping with ease and clarity.

al

Site Experience Feedback

Dec 27, 2023

very easy

PMA Lady

Site Experience Feedback

Dec 15, 2023

I had no problems in navigating the website and was very pleased with my experience.


Post-Delivery Feedback

Dec 26, 2023

I am so excited to have found refillBay. I have been paying way too much for toner cartridges. I would advise everyone to give them a try.

Gary

Site Experience Feedback

Dec 26, 2023

Interaction was easy. Refill carried toner that is hard to fine in stores.

jerry

Site Experience Feedback

Dec 26, 2023

funny that ordering the cartridges individually costs less than a set. good quality, great price.

Wader

Site Experience Feedback

Dec 25, 2023

Great experience I went to Walmart the other night to get ink paid $70 for ink. They been ripping me off this whole time. I was searching for update for printer and ran across your sight. Thank God I did

Memmie

Site Experience Feedback

Dec 25, 2023

Good

MarkFremont

Site Experience Feedback

Dec 17, 2023

Easy navigation, reasonable price, order checkout was simple.


Post-Delivery Feedback

Dec 24, 2023

All aspects of the ordering and delivery of my order was easy.

Grandad

Site Experience Feedback

Dec 24, 2023

It was ok

Mary

Site Experience Feedback

Dec 21, 2023

Website looks good but does not tell you these products wont work on an HP because they dont have the required chip. This is my 3rd time to try & very frustrated. Using the credit you gave me for one last try.

Ruby

Site Experience Feedback

Dec 21, 2023

Great

Grizz

Site Experience Feedback

Dec 21, 2023

I was surprised when you told me my email was not valid when I tried to reset my password so I had to checkout as a visitor.

Fred McNamara

Site Experience Feedback

Dec 20, 2023

It was easy to find the printer cartridges that are needed. The fact that they are remanufactured means that they are eco friendly.

Jules

Site Experience Feedback

Dec 19, 2023

I've never ordered from this company before. It seems to be exactly what I need, so I hope the quality of the products is good.

Southern Mama

Site Experience Feedback

Dec 19, 2023

Great discount with free shipping. Very easy to find what I needed.

Rick

Site Experience Feedback

Dec 10, 2023

1st time on this site things when very will. Thanks

Pearbear..

Site Experience Feedback

Dec 16, 2023

Our was quick, easy, and I liked that!