Home > Office Supplies > Refill Bay

Refill Bay Reviews - 697 Reviews - 8.8/10

Nov 28, 2024
Refill Bay offers high quality compatible, remanufactured, and genuine printer cartridges at discounted price. Refill Bay focuses on saving customers money, all the while offering quality products and excellent customer service. Whether you want to refill your own cartridge, or buy a professionally remanufactured cartridge, at Refill Bay they're all about giving customers options.

Refill Bay Rating

Rating
Overall Satisfaction8.8 /10
Would Shop Here Again8.8 /10
Likelihood to Recommend8.5 /10
Product Selection9.3 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.3 /10
Product Met Expectations8.7 /10
On-Time Delivery9.0 /10
Satisfaction with Customer Support7.8 /10
Overall Satisfaction:
 

8.8out of 10


Would Shop Here Again:

 

8.8out of 10


Likelihood To Recommend:

 

8.5out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

79%83%

Neutral

15%16%

Negative

5%1%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.3 out of 10

Shipping Charges

Satisfaction with shipping charges

8.2 out of 10

Variety of Shipping Options

Desired shipping options were available

9.1 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.0 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.0 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.7 out of 10

Customer Support

Satisfaction with assisted or self-service help

7.8 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.1 out of 10

Returns Process

Satisfaction with the returns process

10.0 out of 10

Recent Reviews for Refill Bay

Showing 621 - 640 of 697

JeffM

Post-Delivery Feedback

Jan 10, 2024

Yes I am satisfied with my purchase and have referred refill Bay to friends & relatives. Some wish the OEM inkjet cartridges are more reasonably priced.

Jpro

Post-Delivery Feedback

Jan 09, 2024

Good prices for refurbished toner cartridges. Received item ahead of schedule even though it was ordered during the holiday season.

steel

Site Experience Feedback

Jan 09, 2024

first time, so will not no until i use the product

Mixer98

Site Experience Feedback

Jan 08, 2024

So far been great. I hope it comes as stated.

FunkyTown

Site Experience Feedback

Jan 02, 2024

Super impressive, professional

The Light Center Inc

Site Experience Feedback

Jan 08, 2024

Ordering is always easy.

Kerry L

Site Experience Feedback

Jan 08, 2024

Was very easy to select the item I needed.

Jen

Site Experience Feedback

Jan 07, 2024

Ease of ordering

Disappointed

Post-Delivery Feedback

Jan 07, 2024

I received the two cartridges that I ordered, but the third item, large black ink cartridge was not sent, instead I got some ink from another company that I did not know how to use and returned. So my order was only partially filled.

Jim

Site Experience Feedback

Jan 06, 2024

bad experience because you did not provide a promised discount!

Online Shopper

Site Experience Feedback

Jan 06, 2024

Could not change billing address,

Big Al

Site Experience Feedback

Jan 05, 2024

I don’t have any first impressions to share.

Munst

Site Experience Feedback

Jan 04, 2024

It was really fine, except that at the end I was a bit confused about the guest, account differentation. But maybe that was just me. Overall, you're easy to work with!

Greenfields1

Site Experience Feedback

Jan 03, 2024

Just ordered the ink I needed. Found exactly what I was looking for.

Refill bay is awesome!

Site Experience Feedback

Dec 19, 2023

Everything was great!


Post-Delivery Feedback

Jan 03, 2024

The ease of purchase, quality of ink, and cost were unbelievable! I can’t stop kicking myself for not using this company years ago! By far the BEST ink company I’ve ever used! Can’t speak highly enough of them!

Bruce

Site Experience Feedback

Jan 02, 2024

Good products at very reasonable prices with excellent customer service too!

Online Shopper

Site Experience Feedback

Jan 02, 2024

Good

Nita

Site Experience Feedback

Jan 02, 2024

Refill Bay makes ordering so easy. Also they make finding the right cartridge easy. Great web site.

Online Shopper

Site Experience Feedback

Jan 02, 2024

Very easy to select items

Refill

Site Experience Feedback

Jan 01, 2024

Easy to order