Refill Bay Reviews - 697 Reviews - 8.8/10
Refill Bay Rating
Overall Satisfaction | 8.8 /10 |
---|---|
Would Shop Here Again | 8.8 /10 |
Likelihood to Recommend | 8.5 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.2 /10 |
Checkout Satisfaction | 9.3 /10 |
Product Met Expectations | 8.7 /10 |
On-Time Delivery | 9.0 /10 |
Satisfaction with Customer Support | 7.8 /10 |
8.8out of 10
Would Shop Here Again:
8.8out of 10
Likelihood To Recommend:
8.5out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 79% | 83% |
Neutral | 15% | 16% |
Negative | 5% | 1% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.3 out of 10
Shipping Charges
Satisfaction with shipping charges
8.2 out of 10
Variety of Shipping Options
Desired shipping options were available
9.1 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.0 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.0 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
7.8 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
10.0 out of 10
Recent Reviews for Refill Bay
Showing 621 - 640 of 697
JeffM
Post-Delivery Feedback
Jan 10, 2024
Yes I am satisfied with my purchase and have referred refill Bay to friends & relatives. Some wish the OEM inkjet cartridges are more reasonably priced.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: N/A
- Full ratings for this review »
Jpro
Post-Delivery Feedback
Jan 09, 2024
Good prices for refurbished toner cartridges. Received item ahead of schedule even though it was ordered during the holiday season.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
steel
Site Experience Feedback
Jan 09, 2024
first time, so will not no until i use the product
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Mixer98
Site Experience Feedback
Jan 08, 2024
So far been great. I hope it comes as stated.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- Full ratings for this review »
FunkyTown
Site Experience Feedback
Jan 02, 2024
Super impressive, professional
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
The Light Center Inc
Site Experience Feedback
Jan 08, 2024
Ordering is always easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kerry L
Site Experience Feedback
Jan 08, 2024
Was very easy to select the item I needed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jen
Site Experience Feedback
Jan 07, 2024
Ease of ordering
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 7
- Full ratings for this review »
Disappointed
Post-Delivery Feedback
Jan 07, 2024
I received the two cartridges that I ordered, but the third item, large black ink cartridge was not sent, instead I got some ink from another company that I did not know how to use and returned. So my order was only partially filled.
- Overall Rating: 6
- Would Shop Here Again: N/A
- Likelihood To Recommend: 6
- On Time Delivery: 6
- Customer Support: 6
- Full ratings for this review »
Jim
Site Experience Feedback
Jan 06, 2024
bad experience because you did not provide a promised discount!
- Overall Rating: 1
- Would Shop Here Again: 3
- Likelihood To Recommend: 1
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jan 06, 2024
Could not change billing address,
- Overall Rating: 4
- Would Shop Here Again: 4
- Likelihood To Recommend: 4
- Full ratings for this review »
Big Al
Site Experience Feedback
Jan 05, 2024
I don’t have any first impressions to share.
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
- Full ratings for this review »
Munst
Site Experience Feedback
Jan 04, 2024
It was really fine, except that at the end I was a bit confused about the guest, account differentation. But maybe that was just me. Overall, you're easy to work with!
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Greenfields1
Site Experience Feedback
Jan 03, 2024
Just ordered the ink I needed. Found exactly what I was looking for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Refill bay is awesome!
Site Experience Feedback
Dec 19, 2023
Everything was great!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Refill bay is awesome!
Post-Delivery Feedback
Jan 03, 2024
The ease of purchase, quality of ink, and cost were unbelievable! I can’t stop kicking myself for not using this company years ago! By far the BEST ink company I’ve ever used! Can’t speak highly enough of them!
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Bruce
Site Experience Feedback
Jan 02, 2024
Good products at very reasonable prices with excellent customer service too!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jan 02, 2024
Good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Nita
Site Experience Feedback
Jan 02, 2024
Refill Bay makes ordering so easy. Also they make finding the right cartridge easy. Great web site.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jan 02, 2024
Very easy to select items
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Refill
Site Experience Feedback
Jan 01, 2024
Easy to order
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- Full ratings for this review »