Refill Bay Reviews - 697 Reviews - 8.8/10
Refill Bay Rating
Overall Satisfaction | 8.8 /10 |
---|---|
Would Shop Here Again | 8.8 /10 |
Likelihood to Recommend | 8.5 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.2 /10 |
Checkout Satisfaction | 9.3 /10 |
Product Met Expectations | 8.7 /10 |
On-Time Delivery | 9.0 /10 |
Satisfaction with Customer Support | 7.8 /10 |
8.8out of 10
Would Shop Here Again:
8.8out of 10
Likelihood To Recommend:
8.5out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 79% | 83% |
Neutral | 15% | 16% |
Negative | 5% | 1% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.3 out of 10
Shipping Charges
Satisfaction with shipping charges
8.2 out of 10
Variety of Shipping Options
Desired shipping options were available
9.1 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.0 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.0 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
7.8 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
10.0 out of 10
Recent Reviews for Refill Bay
Showing 601 - 620 of 697
CindyJ
Site Experience Feedback
Jan 15, 2024
Easy to find item, great prices, free shipping.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bart
Site Experience Feedback
Jan 15, 2024
Found site easy to use. I've been looking for a good price and found you guys,
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dan
Site Experience Feedback
Jan 14, 2024
Was a very good experience will continue to use this site in the future
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jan 14, 2024
terrible
- Overall Rating: 3
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
Questions about tape coverage
Post-Delivery Feedback
Jan 14, 2024
Cartridges came with gray tape over the print outlet. No instructions were given weather to remove or not. I send an email with a photo of the problem I am having. The person I spoke to was not too familiar with the problem. However he told me to remove the gray tape. My hands are handicaped( RA) therefore I am unable to remove the gray tape. I had a friend of mine trying to remove it and he had a VERY!!!!hard time to remove it. Only did one since I still don't know if removing the gray tape is correct.
- Overall Rating: 5
- Would Shop Here Again: N/A
- Likelihood To Recommend: 4
- On Time Delivery: 10
- Customer Support: 8
- Full ratings for this review »
BISMARCK
Site Experience Feedback
Jan 14, 2024
Good web page
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ori
Site Experience Feedback
Jan 14, 2024
Nice
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
chasman
Post-Delivery Feedback
Jan 14, 2024
last 2 orders for epson xp-440......ink cartridges did not fit........
- Overall Rating: 1
- Would Shop Here Again: N/A
- Likelihood To Recommend: 3
- On Time Delivery: 4
- Customer Support: 4
- Full ratings for this review »
FASSR
Site Experience Feedback
Jan 13, 2024
This is my first-time ordering anything online, I'm waiting to see the outcome. Thank you.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Veggirl
Site Experience Feedback
Jan 13, 2024
Easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
New2OnLine
Site Experience Feedback
Jan 13, 2024
A good "walk you through" experience, made it easy to order what you need.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Handy man
Site Experience Feedback
Jan 12, 2024
I had no problem ordering what I wanted
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Bart
Site Experience Feedback
Jan 04, 2024
Overall a good experience and great price.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bart
Post-Delivery Feedback
Jan 12, 2024
The cartridges were a perfect fit for my printer, with no issues encountered. The ink appears to be of high quality.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Beverly
Site Experience Feedback
Jan 11, 2024
I'll see when I get the items but the shopping part was ok. Could do with a shorter survey.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 6
- Full ratings for this review »
Julie
Site Experience Feedback
Jan 11, 2024
Great site, great prices!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Maggs
Site Experience Feedback
Jan 11, 2024
It was good, but please mark it a little more easier for senior citizens to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Professor Fred
Site Experience Feedback
Jan 11, 2024
Good solid company.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
PMALADY
Site Experience Feedback
Jan 02, 2024
Very satisfied with the merchandise I have ordered for refillBay
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
PMALADY
Post-Delivery Feedback
Jan 10, 2024
This was my third order from refillBay and I will not buy ink anywhere else. They get my product to me in record time and it is always a great product. Thank you for your quality products and service.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Glasspckr
Site Experience Feedback
Jan 10, 2024
My experience has been so far good.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jan 01, 2024
I knew the cartridge number I wanted, but when I typed it into the search, I kept getting sent to the page with all the printer names. I finally left a space in the item number and then was sent directly to the page.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »