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Refill Bay Reviews - 697 Reviews - 8.8/10

Nov 28, 2024
Refill Bay offers high quality compatible, remanufactured, and genuine printer cartridges at discounted price. Refill Bay focuses on saving customers money, all the while offering quality products and excellent customer service. Whether you want to refill your own cartridge, or buy a professionally remanufactured cartridge, at Refill Bay they're all about giving customers options.

Refill Bay Rating

Rating
Overall Satisfaction8.8 /10
Would Shop Here Again8.8 /10
Likelihood to Recommend8.5 /10
Product Selection9.3 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.3 /10
Product Met Expectations8.7 /10
On-Time Delivery9.0 /10
Satisfaction with Customer Support7.8 /10
Overall Satisfaction:
 

8.8out of 10


Would Shop Here Again:

 

8.8out of 10


Likelihood To Recommend:

 

8.5out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

79%83%

Neutral

15%16%

Negative

5%1%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.3 out of 10

Shipping Charges

Satisfaction with shipping charges

8.2 out of 10

Variety of Shipping Options

Desired shipping options were available

9.1 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.0 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.0 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.7 out of 10

Customer Support

Satisfaction with assisted or self-service help

7.8 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.1 out of 10

Returns Process

Satisfaction with the returns process

10.0 out of 10

Recent Reviews for Refill Bay

Showing 601 - 620 of 697

CindyJ

Site Experience Feedback

Jan 15, 2024

Easy to find item, great prices, free shipping.

Bart

Site Experience Feedback

Jan 15, 2024

Found site easy to use. I've been looking for a good price and found you guys,

Dan

Site Experience Feedback

Jan 14, 2024

Was a very good experience will continue to use this site in the future

Online Shopper

Site Experience Feedback

Jan 14, 2024

terrible

Questions about tape coverage

Post-Delivery Feedback

Jan 14, 2024

Cartridges came with gray tape over the print outlet. No instructions were given weather to remove or not. I send an email with a photo of the problem I am having. The person I spoke to was not too familiar with the problem. However he told me to remove the gray tape. My hands are handicaped( RA) therefore I am unable to remove the gray tape. I had a friend of mine trying to remove it and he had a VERY!!!!hard time to remove it. Only did one since I still don't know if removing the gray tape is correct.

BISMARCK

Site Experience Feedback

Jan 14, 2024

Good web page

Ori

Site Experience Feedback

Jan 14, 2024

Nice

chasman

Post-Delivery Feedback

Jan 14, 2024

last 2 orders for epson xp-440......ink cartridges did not fit........

FASSR

Site Experience Feedback

Jan 13, 2024

This is my first-time ordering anything online, I'm waiting to see the outcome. Thank you.

Veggirl

Site Experience Feedback

Jan 13, 2024

Easy to navigate

New2OnLine

Site Experience Feedback

Jan 13, 2024

A good "walk you through" experience, made it easy to order what you need.

Handy man

Site Experience Feedback

Jan 12, 2024

I had no problem ordering what I wanted

Bart

Site Experience Feedback

Jan 04, 2024

Overall a good experience and great price.


Post-Delivery Feedback

Jan 12, 2024

The cartridges were a perfect fit for my printer, with no issues encountered. The ink appears to be of high quality.

Beverly

Site Experience Feedback

Jan 11, 2024

I'll see when I get the items but the shopping part was ok. Could do with a shorter survey.

Julie

Site Experience Feedback

Jan 11, 2024

Great site, great prices!

Maggs

Site Experience Feedback

Jan 11, 2024

It was good, but please mark it a little more easier for senior citizens to use.

Professor Fred

Site Experience Feedback

Jan 11, 2024

Good solid company.

PMALADY

Site Experience Feedback

Jan 02, 2024

Very satisfied with the merchandise I have ordered for refillBay


Post-Delivery Feedback

Jan 10, 2024

This was my third order from refillBay and I will not buy ink anywhere else. They get my product to me in record time and it is always a great product. Thank you for your quality products and service.

Glasspckr

Site Experience Feedback

Jan 10, 2024

My experience has been so far good.

Online Shopper

Site Experience Feedback

Jan 01, 2024

I knew the cartridge number I wanted, but when I typed it into the search, I kept getting sent to the page with all the printer names. I finally left a space in the item number and then was sent directly to the page.