Refill Bay Reviews - 697 Reviews - 8.8/10
Refill Bay Rating
Overall Satisfaction | 8.8 /10 |
---|---|
Would Shop Here Again | 8.8 /10 |
Likelihood to Recommend | 8.5 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.2 /10 |
Checkout Satisfaction | 9.3 /10 |
Product Met Expectations | 8.7 /10 |
On-Time Delivery | 9.0 /10 |
Satisfaction with Customer Support | 7.8 /10 |
8.8out of 10
Would Shop Here Again:
8.8out of 10
Likelihood To Recommend:
8.5out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 79% | 83% |
Neutral | 15% | 16% |
Negative | 5% | 1% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.3 out of 10
Shipping Charges
Satisfaction with shipping charges
8.2 out of 10
Variety of Shipping Options
Desired shipping options were available
9.1 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.0 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.0 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
7.8 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
10.0 out of 10
Recent Reviews for Refill Bay
Showing 661 - 680 of 697
Casey
Site Experience Feedback
Dec 16, 2023
Very Good
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
ragman
Site Experience Feedback
Dec 16, 2023
easy to maneuver website. definitely would use this vendor again
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 15, 2023
all good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
DAS
Site Experience Feedback
Dec 15, 2023
FIrst time customer. Overall, it was an easy, trouble-less experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
spockwald
Site Experience Feedback
Nov 24, 2023
The reason for today's purchase is that my previous one, order #145393, has yet to be delivered. Tracking # EPG020965600038478 was changed to USPS UN000200979US, passed through LA US Customs at 17.35, on Oct 15 , where it was apparently lost! No subsequent tracking info has been posted since OCT 15. I appreciate Refill Bay is not responsible for my missing shipment but any help RB is willing to provide to resolve the issue would be welcomed.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
spockwald
Post-Delivery Feedback
Dec 14, 2023
This package was delivered in 12 days. My previous Refill Bay order , placed on OCT 02, was ultimately delivered on DEC 02 after USPS had 'captured' it for 49 days.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 8
- Full ratings for this review »
Raven
Site Experience Feedback
Dec 13, 2023
Helpful and quick
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Dan
Site Experience Feedback
Dec 12, 2023
It was very easy to order my item, thank you.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Syl
Post-Delivery Feedback
Dec 11, 2023
This is the first time I've ordered ink and it really works. I did have a problem with one of the colors when I talked to customer service they were going to send me an RA for it. But after trying the other one they all work great. I'm very happy and I would recommend this to anyone
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Frankwr
Site Experience Feedback
Dec 11, 2023
most times cartridges work fine but one time cart had very short life.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Clark
Site Experience Feedback
Dec 10, 2023
All good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Sam
Site Experience Feedback
Dec 10, 2023
very clear
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Dec 10, 2023
Efficient
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
mark
Site Experience Feedback
Dec 10, 2023
I own an ink recycling business and for over 15 years I have referred customers I cannot help to Refill Bay. I trust their products and their customer service. My customers are always happy for the referrals and Refill Bays help.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Great Order Experience..
Site Experience Feedback
Dec 10, 2023
Great Prices and product selection & availability. This is my first order just now placed. Overall ordering experience was great. Now the proof will be in the pudding. Let's see how the follow up is, order delivery and product quality. If everything is good, you have a customer for life.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
wes
Site Experience Feedback
Nov 29, 2023
good
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
wes
Post-Delivery Feedback
Dec 09, 2023
Very happy with the service.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Dennis
Site Experience Feedback
Nov 24, 2023
overall good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dennis
Post-Delivery Feedback
Dec 09, 2023
Overall good experience.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Dragblu
Site Experience Feedback
Nov 28, 2023
Easy to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dragblu
Post-Delivery Feedback
Dec 08, 2023
It was easy to order the items I needed. I received my order in a timely manner. All of the product arrived and works well. I am great pleased. All in all a great experience.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
KT
Site Experience Feedback
Dec 07, 2023
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Big Rob
Site Experience Feedback
Dec 07, 2023
Everything went well It all depends on how fast it shipped
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
CHAD the RAD
Site Experience Feedback
Nov 27, 2023
So far So good. Time will tell if the cartridge works. I am keeping my balls crossed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
CHAD the RAD
Post-Delivery Feedback
Dec 07, 2023
It worked, which is important. The small paper with tips on set up was nice. Business Hint. I would enclose a mailer to send the empty cartridge, the plastic thing, and even the box and paper back to be re-filled re-used. I would send in a reusable zip lock bag. Everything re-used feels less in the landfill.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 8
- Customer Support: N/A
- Full ratings for this review »