Refill Bay Reviews - 697 Reviews - 8.8/10
Refill Bay Rating
Overall Satisfaction | 8.8 /10 |
---|---|
Would Shop Here Again | 8.8 /10 |
Likelihood to Recommend | 8.5 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.2 /10 |
Checkout Satisfaction | 9.3 /10 |
Product Met Expectations | 8.7 /10 |
On-Time Delivery | 9.0 /10 |
Satisfaction with Customer Support | 7.8 /10 |
8.8out of 10
Would Shop Here Again:
8.8out of 10
Likelihood To Recommend:
8.5out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 79% | 83% |
Neutral | 15% | 16% |
Negative | 5% | 1% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.3 out of 10
Shipping Charges
Satisfaction with shipping charges
8.2 out of 10
Variety of Shipping Options
Desired shipping options were available
9.1 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.0 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.0 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
7.8 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
10.0 out of 10
Recent Reviews for Refill Bay
Showing 581 - 600 of 697
Shauna
Site Experience Feedback
Jan 23, 2024
It was a very easy process, and as long as I get my order, and everything is fine with it, I'll still be very happy with this company. It was very cheap for 5 ink cartridges. Thank you so much.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
old school
Site Experience Feedback
Jan 13, 2024
I have a hard time with internet so the simpler the better. Price also is a factor your price is reasonable
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
old school
Post-Delivery Feedback
Jan 23, 2024
Order easy to do.but product not what I wanted.i thought I was ordering Epson refilled cartridges.they where not.itm does not work well with my printer
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 4
- On Time Delivery: 9
- Customer Support: 5
- Full ratings for this review »
Raúl
Post-Delivery Feedback
Jan 22, 2024
i am very satisfied with the product.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jan 22, 2024
Good
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Ty
Site Experience Feedback
Jan 21, 2024
I had difficulty changing my shipping address through paypal. Noticed it too late last time but customer service took care of it. Thank you! Clicking the change address button in the confirmation screen took me to paypal where my address was already correct and it did not update. Had to go back one step to manually change it. Not really a big deal.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Indigo
Site Experience Feedback
Jan 21, 2024
Easy, convenient
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Tumleh
Site Experience Feedback
Jan 11, 2024
needs clarification between Refillbay, remanufactured, ink toner
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
- Full ratings for this review »
Tumleh
Post-Delivery Feedback
Jan 21, 2024
Need to clarify between "Refill" and "Remanufactured"
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 9
- Customer Support: 8
- Full ratings for this review »
Pablo Maluenda
Site Experience Feedback
Jan 21, 2024
I had problems to place my credit card for payment and had to close thye window and come back again to fill the order
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 6
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jan 20, 2024
Great prices fast shipping
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bob
Site Experience Feedback
Jan 20, 2024
Don't know.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
M.D.
Post-Delivery Feedback
Jan 19, 2024
The product has an expired expiration date. I requested an updated product and have not heard anything
- Overall Rating: 1
- Would Shop Here Again: N/A
- Likelihood To Recommend: 1
- On Time Delivery: N/A
- Customer Support: N/A
- Full ratings for this review »
Ginny
Site Experience Feedback
Jan 19, 2024
It was very easy to find my ink.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bnola
Site Experience Feedback
Jan 08, 2024
Just ordered....waiting on delivery!
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
- Full ratings for this review »
Nicky
Site Experience Feedback
Jan 18, 2024
Good
- Overall Rating: 7
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
- Full ratings for this review »
BJP
Site Experience Feedback
Jan 17, 2024
X
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jan 16, 2024
Easy, good purchase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
RD
Site Experience Feedback
Jan 16, 2024
My first order. All went fine in placing it. I'll have to see how the toners perform.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Hamp
Site Experience Feedback
Jan 16, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
SVRV PARK
Site Experience Feedback
Jan 15, 2024
Perfect
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
adoracasa
Site Experience Feedback
Jan 15, 2024
I had to go very slowly to understand. I am 88 yrs and growing younger every day!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »