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Refill Bay Reviews - 697 Reviews - 8.8/10

Nov 28, 2024
Refill Bay offers high quality compatible, remanufactured, and genuine printer cartridges at discounted price. Refill Bay focuses on saving customers money, all the while offering quality products and excellent customer service. Whether you want to refill your own cartridge, or buy a professionally remanufactured cartridge, at Refill Bay they're all about giving customers options.

Refill Bay Rating

Rating
Overall Satisfaction8.8 /10
Would Shop Here Again8.8 /10
Likelihood to Recommend8.5 /10
Product Selection9.3 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.3 /10
Product Met Expectations8.7 /10
On-Time Delivery9.0 /10
Satisfaction with Customer Support7.8 /10
Overall Satisfaction:
 

8.8out of 10


Would Shop Here Again:

 

8.8out of 10


Likelihood To Recommend:

 

8.5out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

79%83%

Neutral

15%16%

Negative

5%1%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.3 out of 10

Shipping Charges

Satisfaction with shipping charges

8.2 out of 10

Variety of Shipping Options

Desired shipping options were available

9.1 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.0 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.0 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.7 out of 10

Customer Support

Satisfaction with assisted or self-service help

7.8 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.1 out of 10

Returns Process

Satisfaction with the returns process

10.0 out of 10

Recent Reviews for Refill Bay

Showing 581 - 600 of 697

Shauna

Site Experience Feedback

Jan 23, 2024

It was a very easy process, and as long as I get my order, and everything is fine with it, I'll still be very happy with this company. It was very cheap for 5 ink cartridges. Thank you so much.

old school

Site Experience Feedback

Jan 13, 2024

I have a hard time with internet so the simpler the better. Price also is a factor your price is reasonable


Post-Delivery Feedback

Jan 23, 2024

Order easy to do.but product not what I wanted.i thought I was ordering Epson refilled cartridges.they where not.itm does not work well with my printer

Raúl

Post-Delivery Feedback

Jan 22, 2024

i am very satisfied with the product.

Online Shopper

Site Experience Feedback

Jan 22, 2024

Good

Ty

Site Experience Feedback

Jan 21, 2024

I had difficulty changing my shipping address through paypal. Noticed it too late last time but customer service took care of it. Thank you! Clicking the change address button in the confirmation screen took me to paypal where my address was already correct and it did not update. Had to go back one step to manually change it. Not really a big deal.

Indigo

Site Experience Feedback

Jan 21, 2024

Easy, convenient

Tumleh

Site Experience Feedback

Jan 11, 2024

needs clarification between Refillbay, remanufactured, ink toner


Post-Delivery Feedback

Jan 21, 2024

Need to clarify between "Refill" and "Remanufactured"

Pablo Maluenda

Site Experience Feedback

Jan 21, 2024

I had problems to place my credit card for payment and had to close thye window and come back again to fill the order

Online Shopper

Site Experience Feedback

Jan 20, 2024

Great prices fast shipping

Bob

Site Experience Feedback

Jan 20, 2024

Don't know.

M.D.

Post-Delivery Feedback

Jan 19, 2024

The product has an expired expiration date. I requested an updated product and have not heard anything

Ginny

Site Experience Feedback

Jan 19, 2024

It was very easy to find my ink.

Bnola

Site Experience Feedback

Jan 08, 2024

Just ordered....waiting on delivery!

Nicky

Site Experience Feedback

Jan 18, 2024

Good

BJP

Site Experience Feedback

Jan 17, 2024

X

Online Shopper

Site Experience Feedback

Jan 16, 2024

Easy, good purchase.

RD

Site Experience Feedback

Jan 16, 2024

My first order. All went fine in placing it. I'll have to see how the toners perform.

Hamp

Site Experience Feedback

Jan 16, 2024

Good

SVRV PARK

Site Experience Feedback

Jan 15, 2024

Perfect

adoracasa

Site Experience Feedback

Jan 15, 2024

I had to go very slowly to understand. I am 88 yrs and growing younger every day!!