Refill Bay Reviews - 697 Reviews - 8.7/10
Refill Bay Rating
Overall Satisfaction | 8.7 /10 |
---|---|
Would Shop Here Again | 8.7 /10 |
Likelihood to Recommend | 8.5 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.2 /10 |
Checkout Satisfaction | 9.3 /10 |
Product Met Expectations | 8.7 /10 |
On-Time Delivery | 9.0 /10 |
Satisfaction with Customer Support | 7.7 /10 |
8.7out of 10
Would Shop Here Again:
8.7out of 10
Likelihood To Recommend:
8.5out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 79% | 83% |
Neutral | 15% | 17% |
Negative | 6% | 1% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.3 out of 10
Shipping Charges
Satisfaction with shipping charges
8.2 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.0 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.9 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
7.7 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
10.0 out of 10
Recent Reviews for Refill Bay
Showing 61 - 80 of 697
MK Randi L
Site Experience Feedback
Oct 03, 2024
Easy to find and order. Will do another Review once I have and use them as several of the HP Compatible toners do not work.
- Overall Rating: N/A
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
- Full ratings for this review »
MK Randi L
Post-Delivery Feedback
Oct 18, 2024
Not my 1st purchase. These refills work well with my HP.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
DJ
Site Experience Feedback
Oct 07, 2024
sign in difficulties related to the password. It would be helpful if there was a button to toggle on the viewing of the password so that you could see that the "caps lock" was on or other mistakes.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
DJ
Post-Delivery Feedback
Oct 17, 2024
Was expecting to have issues with the printer not recognizing the re-manufactured cartridge and was very surprised that it worked immediately with no hassles. This has not been my experience with other companies.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: N/A
- Full ratings for this review »
FH64
Site Experience Feedback
Oct 08, 2024
The product code indicated on the website (TL-360) differs from what my previous toner box says (DR-360). I am hoping this is the correct product. The website doesn't seem to confirm that TL-360 is for printers Brother MFC-7840W. Also, there was an invitation to receive a coupon by signing on to receiving email offers. I didn't receive the email with the code (checked inbox and spam folders).
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 7
- Full ratings for this review »
Al
Site Experience Feedback
Oct 16, 2024
Very laborious
- Overall Rating: 8
- Would Shop Here Again: 6
- Likelihood To Recommend: 7
- Full ratings for this review »
Sandy
Site Experience Feedback
Oct 15, 2024
navigation is easy and ink was found
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Tony
Site Experience Feedback
Oct 15, 2024
Survey sucks!
- Overall Rating: 4
- Would Shop Here Again: 5
- Likelihood To Recommend: 6
- Full ratings for this review »
JT1981
Site Experience Feedback
Oct 14, 2024
This is great - cheap ink, because we burn through it! If the refurbished cartridges work as well as I expect them to, then I'm ordering 10 at a time. Would like coupon codes and 2 day free shipping offers emailed to me
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Carnivore54
Site Experience Feedback
Sep 28, 2024
The Refill Bay website is the least expensive way that I've found to buy ink cartridges for my Epson Workforce Pro.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Carnivore54
Post-Delivery Feedback
Oct 14, 2024
Refill Bay is an economical way to buy discount printer ink for those of us who are not yet up to the task of refilling our own ink cartridges. They make it fast and easy to order more ink when it's time for a refill.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 9
- Full ratings for this review »
Deb
Site Experience Feedback
Oct 13, 2024
ok experience
- Overall Rating: 8
- Would Shop Here Again: 5
- Likelihood To Recommend: 8
- Full ratings for this review »
Fernando
Site Experience Feedback
Oct 06, 2024
Excelentes precios buena comunicación
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Fernando
Post-Delivery Feedback
Oct 12, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
taylorz
Site Experience Feedback
Oct 11, 2024
Nothing
- Overall Rating: 4
- Would Shop Here Again: 8
- Likelihood To Recommend: 4
- Full ratings for this review »
Rich
Site Experience Feedback
Oct 11, 2024
satisfied
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Casie
Site Experience Feedback
Oct 11, 2024
It was so easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Fritz
Site Experience Feedback
Oct 10, 2024
Fast, easy to use and priced right
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Deb
Site Experience Feedback
Oct 10, 2024
very easy to find brand and order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kenny
Site Experience Feedback
Oct 09, 2024
best place I fond
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
B
Site Experience Feedback
Oct 09, 2024
None
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
mb
Site Experience Feedback
Oct 07, 2024
like price
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
DesertDweller1945
Site Experience Feedback
Sep 24, 2024
Always a excellent experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
DesertDweller1945
Post-Delivery Feedback
Oct 07, 2024
Always use refill bay for our ink, but this time after loading ink into printer and checking ink levels they were showing they were not full. like only a little over half full. After contacting support, Sam said sometimes that the way it is, but that we will get as many printed pages as normal. We shall see. I know if it was my business I would have just sent another set. Just to keep customer happy.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Womaruka
Site Experience Feedback
Sep 24, 2024
Had to search for my HP color laser jet, but it worked fine.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Womaruka
Post-Delivery Feedback
Oct 07, 2024
Product at a good price, delivered on time, and it worked properly.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »