Home > Office Supplies > Refill Bay

Refill Bay Reviews - 697 Reviews - 8.7/10

Nov 26, 2024
Refill Bay offers high quality compatible, remanufactured, and genuine printer cartridges at discounted price. Refill Bay focuses on saving customers money, all the while offering quality products and excellent customer service. Whether you want to refill your own cartridge, or buy a professionally remanufactured cartridge, at Refill Bay they're all about giving customers options.

Refill Bay Rating

Rating
Overall Satisfaction8.7 /10
Would Shop Here Again8.7 /10
Likelihood to Recommend8.5 /10
Product Selection9.3 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.3 /10
Product Met Expectations8.7 /10
On-Time Delivery9.0 /10
Satisfaction with Customer Support7.7 /10
Overall Satisfaction:
 

8.7out of 10


Would Shop Here Again:

 

8.7out of 10


Likelihood To Recommend:

 

8.5out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

79%83%

Neutral

15%17%

Negative

6%1%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.3 out of 10

Shipping Charges

Satisfaction with shipping charges

8.2 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.0 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.9 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.7 out of 10

Customer Support

Satisfaction with assisted or self-service help

7.7 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.1 out of 10

Returns Process

Satisfaction with the returns process

10.0 out of 10

Recent Reviews for Refill Bay

Showing 61 - 80 of 697

MK Randi L

Site Experience Feedback

Oct 03, 2024

Easy to find and order. Will do another Review once I have and use them as several of the HP Compatible toners do not work.


Post-Delivery Feedback

Oct 18, 2024

Not my 1st purchase. These refills work well with my HP.

DJ

Site Experience Feedback

Oct 07, 2024

sign in difficulties related to the password. It would be helpful if there was a button to toggle on the viewing of the password so that you could see that the "caps lock" was on or other mistakes.


Post-Delivery Feedback

Oct 17, 2024

Was expecting to have issues with the printer not recognizing the re-manufactured cartridge and was very surprised that it worked immediately with no hassles. This has not been my experience with other companies.

FH64

Site Experience Feedback

Oct 08, 2024

The product code indicated on the website (TL-360) differs from what my previous toner box says (DR-360). I am hoping this is the correct product. The website doesn't seem to confirm that TL-360 is for printers Brother MFC-7840W. Also, there was an invitation to receive a coupon by signing on to receiving email offers. I didn't receive the email with the code (checked inbox and spam folders).

Al

Site Experience Feedback

Oct 16, 2024

Very laborious

Sandy

Site Experience Feedback

Oct 15, 2024

navigation is easy and ink was found

Tony

Site Experience Feedback

Oct 15, 2024

Survey sucks!

JT1981

Site Experience Feedback

Oct 14, 2024

This is great - cheap ink, because we burn through it! If the refurbished cartridges work as well as I expect them to, then I'm ordering 10 at a time. Would like coupon codes and 2 day free shipping offers emailed to me

Carnivore54

Site Experience Feedback

Sep 28, 2024

The Refill Bay website is the least expensive way that I've found to buy ink cartridges for my Epson Workforce Pro.


Post-Delivery Feedback

Oct 14, 2024

Refill Bay is an economical way to buy discount printer ink for those of us who are not yet up to the task of refilling our own ink cartridges. They make it fast and easy to order more ink when it's time for a refill.

Deb

Site Experience Feedback

Oct 13, 2024

ok experience

Fernando

Site Experience Feedback

Oct 06, 2024

Excelentes precios buena comunicación


Post-Delivery Feedback

Oct 12, 2024

Good

taylorz

Site Experience Feedback

Oct 11, 2024

Nothing

Rich

Site Experience Feedback

Oct 11, 2024

satisfied

Casie

Site Experience Feedback

Oct 11, 2024

It was so easy

Fritz

Site Experience Feedback

Oct 10, 2024

Fast, easy to use and priced right

Deb

Site Experience Feedback

Oct 10, 2024

very easy to find brand and order

Kenny

Site Experience Feedback

Oct 09, 2024

best place I fond

B

Site Experience Feedback

Oct 09, 2024

None

mb

Site Experience Feedback

Oct 07, 2024

like price

DesertDweller1945

Site Experience Feedback

Sep 24, 2024

Always a excellent experience


Post-Delivery Feedback

Oct 07, 2024

Always use refill bay for our ink, but this time after loading ink into printer and checking ink levels they were showing they were not full. like only a little over half full. After contacting support, Sam said sometimes that the way it is, but that we will get as many printed pages as normal. We shall see. I know if it was my business I would have just sent another set. Just to keep customer happy.

Womaruka

Site Experience Feedback

Sep 24, 2024

Had to search for my HP color laser jet, but it worked fine.


Post-Delivery Feedback

Oct 07, 2024

Product at a good price, delivered on time, and it worked properly.