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Refill Bay Reviews - 697 Reviews - 8.7/10

Nov 27, 2024
Refill Bay offers high quality compatible, remanufactured, and genuine printer cartridges at discounted price. Refill Bay focuses on saving customers money, all the while offering quality products and excellent customer service. Whether you want to refill your own cartridge, or buy a professionally remanufactured cartridge, at Refill Bay they're all about giving customers options.

Refill Bay Rating

Rating
Overall Satisfaction8.7 /10
Would Shop Here Again8.7 /10
Likelihood to Recommend8.5 /10
Product Selection9.3 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.3 /10
Product Met Expectations8.7 /10
On-Time Delivery9.0 /10
Satisfaction with Customer Support7.7 /10
Overall Satisfaction:
 

8.7out of 10


Would Shop Here Again:

 

8.7out of 10


Likelihood To Recommend:

 

8.5out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

79%83%

Neutral

15%17%

Negative

6%1%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.3 out of 10

Shipping Charges

Satisfaction with shipping charges

8.2 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.0 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.9 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.7 out of 10

Customer Support

Satisfaction with assisted or self-service help

7.7 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.1 out of 10

Returns Process

Satisfaction with the returns process

10.0 out of 10

Recent Reviews for Refill Bay

Showing 101 - 120 of 697

Online Shopper

Site Experience Feedback

Sep 20, 2024

it went well

Weeble

Site Experience Feedback

Sep 20, 2024

it was quick and esay

daysinn

Site Experience Feedback

Sep 20, 2024

it was easy to place my order and very user friendly.

SDW

Site Experience Feedback

Sep 19, 2024

GREAT SERVICE SO FAR. I LOOK FORWARD TO GETTING THE REFILLS.

Online Shopper

Site Experience Feedback

Sep 09, 2024

was needing ink for my printer and this was the best value I found.


Post-Delivery Feedback

Sep 19, 2024

I would like to talk to customer service about old ink cartridges being returned for refill.

Mike

Site Experience Feedback

Sep 19, 2024

Checked website on Internet for Staples (from which I purchased Brother Printer) as suggested by sales person, for best means of purchasing appropriate printer cartridge, and was directed to Refill Bay website. Information on both websites was somewhat confusing, but I finally figured it out and completed the application form. I hope I did it correctly, but if not, please notify me by E-mail.

Dee

Site Experience Feedback

Sep 01, 2024

It was a great price and I can refill a lot of ink


Post-Delivery Feedback

Sep 18, 2024

Even though I made a mess refilling the cartridges it worked just fine

Quick

Site Experience Feedback

Sep 18, 2024

Quick, easy to understand, good product.

Ramjet

Site Experience Feedback

Sep 18, 2024

Good

rufus

Site Experience Feedback

Sep 17, 2024

veery good

Online Shopper

Site Experience Feedback

Sep 17, 2024

Easy to use and find what was needed

Kacy

Site Experience Feedback

Sep 17, 2024

I bought the cartridge from Office max and was disappointed the ink dried up and I paid big money for 2. I could not find the receipt so I looked on line for office jet 6978 ink replacement

Sandy

Site Experience Feedback

Sep 16, 2024

I didn't struggle trying to find the cartridge I needed.

Dee

Site Experience Feedback

Sep 15, 2024

They have the option for refill kits for a super decent price. I recommend refillbay for all if your ink needs, wants, and desires.

Online Shopper

Site Experience Feedback

Sep 14, 2024

good

FIN

Site Experience Feedback

Sep 14, 2024

Easy/Peazy

Rich

Site Experience Feedback

Sep 14, 2024

easy to use

Whisper dan

Site Experience Feedback

Sep 13, 2024

If the ink is fine and the printer is operational at the time another refill is required I will return.

Online Shopper

Site Experience Feedback

Sep 13, 2024

I'm trying our Refill Bay for the first time because the price for the cartridges I need is the best price I've seen. I have an HP OfficeJet 7740 printer and the ink is expensive.

General

Site Experience Feedback

Sep 13, 2024

First time needing new tape, so I thought I'd try this sire. We shall soon see if they're any good! If so, I'll get more!