Refill Bay Reviews - 697 Reviews - 8.7/10
Refill Bay Rating
Overall Satisfaction | 8.7 /10 |
---|---|
Would Shop Here Again | 8.7 /10 |
Likelihood to Recommend | 8.5 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.2 /10 |
Checkout Satisfaction | 9.3 /10 |
Product Met Expectations | 8.7 /10 |
On-Time Delivery | 9.0 /10 |
Satisfaction with Customer Support | 7.7 /10 |
8.7out of 10
Would Shop Here Again:
8.7out of 10
Likelihood To Recommend:
8.5out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 79% | 83% |
Neutral | 15% | 17% |
Negative | 6% | 1% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.3 out of 10
Shipping Charges
Satisfaction with shipping charges
8.2 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.0 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.9 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
7.7 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
10.0 out of 10
Recent Reviews for Refill Bay
Showing 101 - 120 of 697
Online Shopper
Site Experience Feedback
Sep 20, 2024
it went well
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Weeble
Site Experience Feedback
Sep 20, 2024
it was quick and esay
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
daysinn
Site Experience Feedback
Sep 20, 2024
it was easy to place my order and very user friendly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
SDW
Site Experience Feedback
Sep 19, 2024
GREAT SERVICE SO FAR. I LOOK FORWARD TO GETTING THE REFILLS.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Sep 09, 2024
was needing ink for my printer and this was the best value I found.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Sep 19, 2024
I would like to talk to customer service about old ink cartridges being returned for refill.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 2
- On Time Delivery: 9
- Customer Support: N/A
- Full ratings for this review »
Mike
Site Experience Feedback
Sep 19, 2024
Checked website on Internet for Staples (from which I purchased Brother Printer) as suggested by sales person, for best means of purchasing appropriate printer cartridge, and was directed to Refill Bay website. Information on both websites was somewhat confusing, but I finally figured it out and completed the application form. I hope I did it correctly, but if not, please notify me by E-mail.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dee
Site Experience Feedback
Sep 01, 2024
It was a great price and I can refill a lot of ink
- Overall Rating: 8
- Would Shop Here Again: 6
- Likelihood To Recommend: 10
- Full ratings for this review »
Dee
Post-Delivery Feedback
Sep 18, 2024
Even though I made a mess refilling the cartridges it worked just fine
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Quick
Site Experience Feedback
Sep 18, 2024
Quick, easy to understand, good product.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ramjet
Site Experience Feedback
Sep 18, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
rufus
Site Experience Feedback
Sep 17, 2024
veery good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Sep 17, 2024
Easy to use and find what was needed
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Kacy
Site Experience Feedback
Sep 17, 2024
I bought the cartridge from Office max and was disappointed the ink dried up and I paid big money for 2. I could not find the receipt so I looked on line for office jet 6978 ink replacement
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Sandy
Site Experience Feedback
Sep 16, 2024
I didn't struggle trying to find the cartridge I needed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dee
Site Experience Feedback
Sep 15, 2024
They have the option for refill kits for a super decent price. I recommend refillbay for all if your ink needs, wants, and desires.
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Sep 14, 2024
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
FIN
Site Experience Feedback
Sep 14, 2024
Easy/Peazy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Rich
Site Experience Feedback
Sep 14, 2024
easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Whisper dan
Site Experience Feedback
Sep 13, 2024
If the ink is fine and the printer is operational at the time another refill is required I will return.
- Overall Rating: 8
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Sep 13, 2024
I'm trying our Refill Bay for the first time because the price for the cartridges I need is the best price I've seen. I have an HP OfficeJet 7740 printer and the ink is expensive.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
General
Site Experience Feedback
Sep 13, 2024
First time needing new tape, so I thought I'd try this sire. We shall soon see if they're any good! If so, I'll get more!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »