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Refill Bay Reviews - 697 Reviews - 8.7/10

Nov 26, 2024
Refill Bay offers high quality compatible, remanufactured, and genuine printer cartridges at discounted price. Refill Bay focuses on saving customers money, all the while offering quality products and excellent customer service. Whether you want to refill your own cartridge, or buy a professionally remanufactured cartridge, at Refill Bay they're all about giving customers options.

Refill Bay Rating

Rating
Overall Satisfaction8.7 /10
Would Shop Here Again8.7 /10
Likelihood to Recommend8.5 /10
Product Selection9.3 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.3 /10
Product Met Expectations8.7 /10
On-Time Delivery9.0 /10
Satisfaction with Customer Support7.7 /10
Overall Satisfaction:
 

8.7out of 10


Would Shop Here Again:

 

8.7out of 10


Likelihood To Recommend:

 

8.5out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

79%83%

Neutral

15%17%

Negative

6%1%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.3 out of 10

Shipping Charges

Satisfaction with shipping charges

8.2 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.0 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.9 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.7 out of 10

Customer Support

Satisfaction with assisted or self-service help

7.7 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.1 out of 10

Returns Process

Satisfaction with the returns process

10.0 out of 10

Recent Reviews for Refill Bay

Showing 21 - 40 of 697

X

Site Experience Feedback

Nov 15, 2024

I had a terrible time trying to place an order. Tried to phone the co. and was on line for over 5 min. and no answer ... not good customer service

DJ LAW

Site Experience Feedback

Jul 15, 2024

ALL GOOD THANK YOU


Post-Delivery Feedback

Nov 15, 2024

ABSOLUTELY RECOMMEND PRICE IS FANTASTIC AND PRODUCT IS EXCELLENT

AGrefill

Site Experience Feedback

Nov 07, 2024

Second purchase of Canon CA137 toner cartridge. Great value, great quality, prompt delivery. Extremely satisfied


Post-Delivery Feedback

Nov 13, 2024

great value, excellent quality, ease of purchase on website, fast delivery and tracking number.

Shines

Site Experience Feedback

Nov 12, 2024

A little hard to find my printer but I did. Just hope it works with my printer. I purchased a different set from another company and they did not work at all. I did receive a refund for them.

Online Shopper

Site Experience Feedback

Nov 12, 2024

All good

Happy customer

Post-Delivery Feedback

Nov 12, 2024

I found my printer ink for a reasonable price at refill bay. Easy to order and quick delivery.

Purpose

Site Experience Feedback

Nov 11, 2024

Difficult

May

Site Experience Feedback

Nov 11, 2024

was easy to order

Vic

Site Experience Feedback

Nov 10, 2024

Great

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Site Experience Feedback

Nov 09, 2024

---

shawn

Site Experience Feedback

Nov 06, 2024

good,

Peggy

Site Experience Feedback

Oct 31, 2024

Easy to use - items displayed for combiner confirmatin


Post-Delivery Feedback

Nov 05, 2024

I tried tog get toner refills at several local stores and either they did not stock them or were verey expensive.

Online Shopper

Site Experience Feedback

Nov 04, 2024

very good

Dirty harry

Site Experience Feedback

Nov 03, 2024

Great

Online Shopper

Site Experience Feedback

Nov 03, 2024

None

Anita

Site Experience Feedback

Nov 03, 2024

Ease of ordering as usual. Excellent!

KB

Site Experience Feedback

Nov 02, 2024

Finding the correct size cartridge was a little challenging.

Joe

Site Experience Feedback

Nov 02, 2024

The products were mostly easy to find, but the compatible printer models were all the way at the bottom, so it did slow down the process because I would have expected it in the description at the top or with the rest of the details.

Padre O

Site Experience Feedback

Nov 02, 2024

refillBay has been my "GOTO" supplier for printer cartridges for several years. HIGHLY recommend them, GREAT PRODUCT at a GREAT price!

Dartboard75

Site Experience Feedback

Nov 02, 2024

Easy to use website. Good inventory.