Refill Bay Reviews - 697 Reviews - 8.7/10
Refill Bay Rating
Overall Satisfaction | 8.7 /10 |
---|---|
Would Shop Here Again | 8.7 /10 |
Likelihood to Recommend | 8.5 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.2 /10 |
Checkout Satisfaction | 9.3 /10 |
Product Met Expectations | 8.7 /10 |
On-Time Delivery | 9.0 /10 |
Satisfaction with Customer Support | 7.7 /10 |
8.7out of 10
Would Shop Here Again:
8.7out of 10
Likelihood To Recommend:
8.5out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 79% | 83% |
Neutral | 15% | 17% |
Negative | 6% | 1% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.3 out of 10
Shipping Charges
Satisfaction with shipping charges
8.2 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.0 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.9 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
7.7 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
10.0 out of 10
Recent Reviews for Refill Bay
Showing 41 - 60 of 697
Bob
Site Experience Feedback
Nov 01, 2024
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Onehotdog
Site Experience Feedback
Oct 23, 2024
Guarded… never heard of you before. Risking a try. Hope not to be disappointed
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
- Full ratings for this review »
Onehotdog
Post-Delivery Feedback
Oct 31, 2024
I was a bit apprehensive about ordering from anyone other than the original equipment manufacturer because of previous bad experience. It I decided to take a chance and before I could have a good or bad performance experience, I had two problems. First, I didn’t get an order confirmation. I didn’t know if my order had been received or when I might get my order. Then, “coincidentally” , my credit card was hacked and my card issuer caught the problem, cancelled my card and issued a new number. I don’t know if the mischief had to do with you or not or if it had to do with this transaction at all. Just didn’t make me happy. Still didn’t know if I was going to get my order from you or was I going to have the charge denied at the bank. Then, all of a sudden the notice came thru that the shipment was on the way and the ink arrived. Not a very happy first experience with you. Ink loaded ok in printer but I haven’t tried printing with it yet.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 7
- On Time Delivery: 7
- Customer Support: 1
- Full ratings for this review »
Georgia
Site Experience Feedback
Oct 31, 2024
First time user of this site and I was very happy with the ease and simplicity of the site. Prices are good too
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Boop
Site Experience Feedback
Oct 20, 2024
This is the first time ordering from this company but I have friends that order and they are very pleased with the company! It was very easy to order so hope the product is as good as the service! Thank you!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Oct 30, 2024
High capacity and high yield in the description of the two different (same) products is confusing to me.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Plant
Site Experience Feedback
Oct 29, 2024
Good produ t
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Oct 28, 2024
Ok
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dom
Site Experience Feedback
Oct 14, 2024
I was a customer to AAAToner since 2008 before it had been merged to Refill Bay in recent years
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dom
Post-Delivery Feedback
Oct 25, 2024
Excellent
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: N/A
- Customer Support: N/A
- Full ratings for this review »
Mr B
Site Experience Feedback
Oct 11, 2024
Refill Bay site and communication is excellent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mr B
Post-Delivery Feedback
Oct 25, 2024
Website very easy to use. Contains ink cartridges for just about every printer out there!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Oct 25, 2024
GREAT until NOW
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Mac
Site Experience Feedback
Oct 24, 2024
good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Regretta
Site Experience Feedback
Oct 23, 2024
If was easy. We will see how the shipping goes.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Printing Parent
Site Experience Feedback
Oct 23, 2024
This website has THE BEST prices for inkjet cartridges. I bought three because I saved even more by purchasing more. Together they were still cheaper than buying one cartridge at a name brand store
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
MartinF
Site Experience Feedback
Oct 23, 2024
This is my first time ordering from refillbay. I have been getting my ink from ldproducts until today. Their customer service has been really bad and today they dropped my call on purpose because the rep could not answer my questions.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Tile
Site Experience Feedback
Oct 21, 2024
Ease of use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
dad
Site Experience Feedback
Oct 21, 2024
all good so far
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kenny
Post-Delivery Feedback
Oct 21, 2024
great quality, great price, quick, great web site
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Johnnie be Good
Site Experience Feedback
Oct 10, 2024
Tried to order on another site but didn't like the shipping charges so tried ReFill Bay and got it for a much better price.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ken
Site Experience Feedback
Oct 04, 2024
Was hoping to find ink thought I would try refillbay see if it is as good as new. Checkout was easy. We will see if ink will last
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 6
- Full ratings for this review »
Ken
Post-Delivery Feedback
Oct 19, 2024
Great service. So far it works
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 6
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Dirty harry
Site Experience Feedback
Oct 18, 2024
Easily and understanding
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »