Refill Bay Reviews - 697 Reviews - 8.8/10
Refill Bay Rating
Overall Satisfaction | 8.8 /10 |
---|---|
Would Shop Here Again | 8.8 /10 |
Likelihood to Recommend | 8.5 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.2 /10 |
Checkout Satisfaction | 9.3 /10 |
Product Met Expectations | 8.7 /10 |
On-Time Delivery | 9.0 /10 |
Satisfaction with Customer Support | 7.8 /10 |
8.8out of 10
Would Shop Here Again:
8.8out of 10
Likelihood To Recommend:
8.5out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 79% | 83% |
Neutral | 15% | 16% |
Negative | 5% | 1% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.3 out of 10
Shipping Charges
Satisfaction with shipping charges
8.2 out of 10
Variety of Shipping Options
Desired shipping options were available
9.1 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.0 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.0 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
7.8 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
10.0 out of 10
Recent Reviews for Refill Bay
Showing 541 - 560 of 697
Community Helper
Site Experience Feedback
Feb 07, 2024
This website was easy to use and the prices were great.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Doc
Site Experience Feedback
Feb 05, 2024
No issues, a[[ went smooth & easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
tribaltek
Post-Delivery Feedback
Feb 05, 2024
Ordering was a quick easy process with the up front pricing easily searchable
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 5
- On Time Delivery: 10
- Customer Support: 5
- Full ratings for this review »
Valegra
Site Experience Feedback
Feb 05, 2024
Good experience so far.
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
- Full ratings for this review »
FINDADDY
Site Experience Feedback
Feb 05, 2024
standard shipping was slow, but it it printer ink so... Price point was/is all that matters when I can buy a printer for $29 that will have new color AND black ink. Canon Maxify uses yellow and magenta to print grey scale. Go figure when I only need black and white. NEVER use canon I say!
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dave
Site Experience Feedback
Feb 04, 2024
Ordering from your site was straight forward and easy as the product information was clearly stated and prices appear to be very reasonable. I would recommend your site to others.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
dot
Site Experience Feedback
Feb 04, 2024
Very fast and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Steve
Site Experience Feedback
Feb 04, 2024
Website was fine and easy to use. Waiting to see if product meets requirements.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Leo
Site Experience Feedback
Feb 03, 2024
I was able to find the product I needed and more information about my printer. And the prices were good.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Satch
Site Experience Feedback
Feb 03, 2024
none
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Chuck
Site Experience Feedback
Feb 03, 2024
all good, I'll be back
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Feb 03, 2024
items were cheaper than shipping
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
YazminH
Site Experience Feedback
Feb 02, 2024
I went online and seen these espectacular deals it was very easy to order. Thank you for your help.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Gruffy
Site Experience Feedback
Feb 02, 2024
Good selection; prices much better than local stores.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Geemarie
Site Experience Feedback
Feb 02, 2024
My interaction with Refill Bay was very good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ryter
Site Experience Feedback
Jan 18, 2024
The site is good, but there was no feedback or ratings of the products themselves, only the site and purchasing experience.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- Full ratings for this review »
Ryter
Post-Delivery Feedback
Feb 02, 2024
Cartridges for my HP7520 worked at first, then stopped. I thought they were duds, but I cleaned the printer heads, as directed, and now they are printing again. I am cautiously optimistic.
- Overall Rating: 7
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
No Gray Cartridges in Package
Site Experience Feedback
Jan 23, 2024
I previously ordered what was represented as all the cartridges required by my printer - there was NO gray cartridge. I now have to order the gray and wait another week for it.
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
- Full ratings for this review »
No Gray Cartridges in Package
Post-Delivery Feedback
Feb 02, 2024
I ordered twice and the first cartridges did not have gray cartridges; so I had to order again. The prints I made had large blank spaces. Not sure if it was the cartridges or the printer. But the printer worked well with the previous cartridges.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 6
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Fantastico
Site Experience Feedback
Feb 01, 2024
good experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- Full ratings for this review »
Dale
Site Experience Feedback
Feb 01, 2024
Website was clear with it's layout and easy to follow in making my purchase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Feb 01, 2024
nothing
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »