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Refill Bay Reviews - 697 Reviews - 8.8/10

Nov 27, 2024
Refill Bay offers high quality compatible, remanufactured, and genuine printer cartridges at discounted price. Refill Bay focuses on saving customers money, all the while offering quality products and excellent customer service. Whether you want to refill your own cartridge, or buy a professionally remanufactured cartridge, at Refill Bay they're all about giving customers options.

Refill Bay Rating

Rating
Overall Satisfaction8.8 /10
Would Shop Here Again8.8 /10
Likelihood to Recommend8.5 /10
Product Selection9.3 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.3 /10
Product Met Expectations8.7 /10
On-Time Delivery9.0 /10
Satisfaction with Customer Support7.8 /10
Overall Satisfaction:
 

8.8out of 10


Would Shop Here Again:

 

8.8out of 10


Likelihood To Recommend:

 

8.5out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

79%83%

Neutral

15%16%

Negative

5%1%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.3 out of 10

Shipping Charges

Satisfaction with shipping charges

8.2 out of 10

Variety of Shipping Options

Desired shipping options were available

9.1 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.0 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.0 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.7 out of 10

Customer Support

Satisfaction with assisted or self-service help

7.8 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.1 out of 10

Returns Process

Satisfaction with the returns process

10.0 out of 10

Recent Reviews for Refill Bay

Showing 541 - 560 of 697

Community Helper

Site Experience Feedback

Feb 07, 2024

This website was easy to use and the prices were great.

Doc

Site Experience Feedback

Feb 05, 2024

No issues, a[[ went smooth & easy.

tribaltek

Post-Delivery Feedback

Feb 05, 2024

Ordering was a quick easy process with the up front pricing easily searchable

Valegra

Site Experience Feedback

Feb 05, 2024

Good experience so far.

FINDADDY

Site Experience Feedback

Feb 05, 2024

standard shipping was slow, but it it printer ink so... Price point was/is all that matters when I can buy a printer for $29 that will have new color AND black ink. Canon Maxify uses yellow and magenta to print grey scale. Go figure when I only need black and white. NEVER use canon I say!

Dave

Site Experience Feedback

Feb 04, 2024

Ordering from your site was straight forward and easy as the product information was clearly stated and prices appear to be very reasonable. I would recommend your site to others.

dot

Site Experience Feedback

Feb 04, 2024

Very fast and easy

Steve

Site Experience Feedback

Feb 04, 2024

Website was fine and easy to use. Waiting to see if product meets requirements.

Leo

Site Experience Feedback

Feb 03, 2024

I was able to find the product I needed and more information about my printer. And the prices were good.

Satch

Site Experience Feedback

Feb 03, 2024

none

Chuck

Site Experience Feedback

Feb 03, 2024

all good, I'll be back

Online Shopper

Site Experience Feedback

Feb 03, 2024

items were cheaper than shipping

YazminH

Site Experience Feedback

Feb 02, 2024

I went online and seen these espectacular deals it was very easy to order. Thank you for your help.

Gruffy

Site Experience Feedback

Feb 02, 2024

Good selection; prices much better than local stores.

Geemarie

Site Experience Feedback

Feb 02, 2024

My interaction with Refill Bay was very good.

Ryter

Site Experience Feedback

Jan 18, 2024

The site is good, but there was no feedback or ratings of the products themselves, only the site and purchasing experience.


Post-Delivery Feedback

Feb 02, 2024

Cartridges for my HP7520 worked at first, then stopped. I thought they were duds, but I cleaned the printer heads, as directed, and now they are printing again. I am cautiously optimistic.

No Gray Cartridges in Package

Site Experience Feedback

Jan 23, 2024

I previously ordered what was represented as all the cartridges required by my printer - there was NO gray cartridge. I now have to order the gray and wait another week for it.


Post-Delivery Feedback

Feb 02, 2024

I ordered twice and the first cartridges did not have gray cartridges; so I had to order again. The prints I made had large blank spaces. Not sure if it was the cartridges or the printer. But the printer worked well with the previous cartridges.

Fantastico

Site Experience Feedback

Feb 01, 2024

good experience.

Dale

Site Experience Feedback

Feb 01, 2024

Website was clear with it's layout and easy to follow in making my purchase.

Online Shopper

Site Experience Feedback

Feb 01, 2024

nothing