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Refill Bay Reviews - 697 Reviews - 8.8/10

Nov 27, 2024
Refill Bay offers high quality compatible, remanufactured, and genuine printer cartridges at discounted price. Refill Bay focuses on saving customers money, all the while offering quality products and excellent customer service. Whether you want to refill your own cartridge, or buy a professionally remanufactured cartridge, at Refill Bay they're all about giving customers options.

Refill Bay Rating

Rating
Overall Satisfaction8.8 /10
Would Shop Here Again8.8 /10
Likelihood to Recommend8.5 /10
Product Selection9.3 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.3 /10
Product Met Expectations8.7 /10
On-Time Delivery9.0 /10
Satisfaction with Customer Support7.8 /10
Overall Satisfaction:
 

8.8out of 10


Would Shop Here Again:

 

8.8out of 10


Likelihood To Recommend:

 

8.5out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

79%83%

Neutral

15%16%

Negative

5%1%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.3 out of 10

Shipping Charges

Satisfaction with shipping charges

8.2 out of 10

Variety of Shipping Options

Desired shipping options were available

9.1 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.0 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.0 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.7 out of 10

Customer Support

Satisfaction with assisted or self-service help

7.8 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.1 out of 10

Returns Process

Satisfaction with the returns process

10.0 out of 10

Recent Reviews for Refill Bay

Showing 461 - 480 of 697

charlie

Site Experience Feedback

Mar 07, 2024

was easy and quick. very smooth.

Angie

Post-Delivery Feedback

Mar 07, 2024

Fast quick and easy and got it before expecting it

Al

Site Experience Feedback

Mar 04, 2024

Purchased what I wanted and needed.

Gregg M

Site Experience Feedback

Mar 02, 2024

I found what I was looking for very quickly

Drew

Site Experience Feedback

Feb 22, 2024

Was good, once printer model typed in took you right to cartridge size and colors. Don’t print a lot so replacement and 1 backup.


Post-Delivery Feedback

Mar 02, 2024

Online ink is a lot cheaper then retail. When the printers first came out they promised it would be cheaper. But like any business their in it to make money. Save some money and order from online.

Elroy

Site Experience Feedback

Mar 02, 2024

Site easy to use, but all toner cartridges I needed were not available.

Sambo

Site Experience Feedback

Mar 01, 2024

It's a really easy and workable website and easy to navigate. Along with reasonable prices and selections of items.

DW

Site Experience Feedback

Mar 01, 2024

Very easy to order, very clear on what products it works with, and very inexpensive

Chris

Site Experience Feedback

Mar 01, 2024

I really wont know what to say until I receive my order , thanks

Online Shopper

Site Experience Feedback

Feb 29, 2024

Quick and easy to use

LITEONE

Site Experience Feedback

Feb 22, 2024

Chatting was very slow,


Post-Delivery Feedback

Feb 29, 2024

Delivery time was a little excessive

Pete

Post-Delivery Feedback

Feb 29, 2024

easy , simple an dat good price

Online Shopper

Post-Delivery Feedback

Feb 28, 2024

#LC103 Does not have a spring in the top hole of the cartridge & can not detect. please advise. Thanks

PD

Site Experience Feedback

Feb 20, 2024

All good

Jenngirl

Site Experience Feedback

Feb 27, 2024

It was very easy to find what I needed

Z

Site Experience Feedback

Feb 19, 2024

Website well adjusted.


Post-Delivery Feedback

Feb 27, 2024

Inkjet Chip Replacement P/N 145-129-01 not available. Credit received for P/N 145-129-01 received. Item 150-835-01 shipped with only 2 of 02 110 36 24 black,expected 3. Need to try to resolve. Nice Website.

CT

Site Experience Feedback

Feb 10, 2024

Very positive experience. Easy, fast, convenient.

Online Shopper

Site Experience Feedback

Feb 26, 2024

I used this service for several years, and am very satisfied with the product.

Online Shopper

Site Experience Feedback

Feb 26, 2024

Good

BossLady

Site Experience Feedback

Feb 25, 2024

Refill Bay has always had what I've been looking for and at major discounted prices. Products have been great and that was wonderful help. I couldn't have done my project without them. Thanks Refill Bay.