Refill Bay Reviews - 697 Reviews - 8.8/10
Refill Bay Rating
Overall Satisfaction | 8.8 /10 |
---|---|
Would Shop Here Again | 8.8 /10 |
Likelihood to Recommend | 8.5 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.2 /10 |
Checkout Satisfaction | 9.3 /10 |
Product Met Expectations | 8.7 /10 |
On-Time Delivery | 9.0 /10 |
Satisfaction with Customer Support | 7.8 /10 |
8.8out of 10
Would Shop Here Again:
8.8out of 10
Likelihood To Recommend:
8.5out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 79% | 83% |
Neutral | 15% | 16% |
Negative | 5% | 1% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.3 out of 10
Shipping Charges
Satisfaction with shipping charges
8.2 out of 10
Variety of Shipping Options
Desired shipping options were available
9.1 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.0 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.0 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
7.8 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
10.0 out of 10
Recent Reviews for Refill Bay
Showing 461 - 480 of 697
charlie
Site Experience Feedback
Mar 07, 2024
was easy and quick. very smooth.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Angie
Post-Delivery Feedback
Mar 07, 2024
Fast quick and easy and got it before expecting it
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Al
Site Experience Feedback
Mar 04, 2024
Purchased what I wanted and needed.
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
- Full ratings for this review »
Gregg M
Site Experience Feedback
Mar 02, 2024
I found what I was looking for very quickly
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Drew
Site Experience Feedback
Feb 22, 2024
Was good, once printer model typed in took you right to cartridge size and colors. Don’t print a lot so replacement and 1 backup.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Drew
Post-Delivery Feedback
Mar 02, 2024
Online ink is a lot cheaper then retail. When the printers first came out they promised it would be cheaper. But like any business their in it to make money. Save some money and order from online.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Elroy
Site Experience Feedback
Mar 02, 2024
Site easy to use, but all toner cartridges I needed were not available.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Sambo
Site Experience Feedback
Mar 01, 2024
It's a really easy and workable website and easy to navigate. Along with reasonable prices and selections of items.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
DW
Site Experience Feedback
Mar 01, 2024
Very easy to order, very clear on what products it works with, and very inexpensive
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Chris
Site Experience Feedback
Mar 01, 2024
I really wont know what to say until I receive my order , thanks
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Feb 29, 2024
Quick and easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
LITEONE
Site Experience Feedback
Feb 22, 2024
Chatting was very slow,
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 5
- Full ratings for this review »
LITEONE
Post-Delivery Feedback
Feb 29, 2024
Delivery time was a little excessive
- Overall Rating: 7
- Would Shop Here Again: N/A
- Likelihood To Recommend: 7
- On Time Delivery: 3
- Customer Support: 8
- Full ratings for this review »
Pete
Post-Delivery Feedback
Feb 29, 2024
easy , simple an dat good price
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Feb 28, 2024
#LC103 Does not have a spring in the top hole of the cartridge & can not detect. please advise. Thanks
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 7
- On Time Delivery: 9
- Customer Support: 9
- Full ratings for this review »
PD
Site Experience Feedback
Feb 20, 2024
All good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jenngirl
Site Experience Feedback
Feb 27, 2024
It was very easy to find what I needed
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- Full ratings for this review »
Z
Site Experience Feedback
Feb 19, 2024
Website well adjusted.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Z
Post-Delivery Feedback
Feb 27, 2024
Inkjet Chip Replacement P/N 145-129-01 not available. Credit received for P/N 145-129-01 received. Item 150-835-01 shipped with only 2 of 02 110 36 24 black,expected 3. Need to try to resolve. Nice Website.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
CT
Site Experience Feedback
Feb 10, 2024
Very positive experience. Easy, fast, convenient.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Feb 26, 2024
I used this service for several years, and am very satisfied with the product.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Feb 26, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
BossLady
Site Experience Feedback
Feb 25, 2024
Refill Bay has always had what I've been looking for and at major discounted prices. Products have been great and that was wonderful help. I couldn't have done my project without them. Thanks Refill Bay.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »