Refill Bay Reviews - 697 Reviews - 8.8/10
Refill Bay Rating
Overall Satisfaction | 8.8 /10 |
---|---|
Would Shop Here Again | 8.8 /10 |
Likelihood to Recommend | 8.5 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.2 /10 |
Checkout Satisfaction | 9.3 /10 |
Product Met Expectations | 8.7 /10 |
On-Time Delivery | 9.0 /10 |
Satisfaction with Customer Support | 7.8 /10 |
8.8out of 10
Would Shop Here Again:
8.8out of 10
Likelihood To Recommend:
8.5out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 79% | 83% |
Neutral | 15% | 16% |
Negative | 5% | 1% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.3 out of 10
Shipping Charges
Satisfaction with shipping charges
8.2 out of 10
Variety of Shipping Options
Desired shipping options were available
9.1 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.0 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.0 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
7.8 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
10.0 out of 10
Recent Reviews for Refill Bay
Showing 421 - 440 of 697
Rose
Site Experience Feedback
Apr 01, 2024
It was fine put in what I needed and your service showed up. I did look up before hand on how much it probably would be on shipping for an estimate, estimate showed 4.99 but it was 8.99. Maybe an update would be good.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Ray
Site Experience Feedback
Apr 01, 2024
Good Experience
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Ducciman
Site Experience Feedback
Apr 01, 2024
Very good and easy process to purchase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Marge
Site Experience Feedback
Apr 01, 2024
Good shopping experience. Have been using these cartridges and they work well in my Epson printer. Nice, crisp printing!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Barry P
Site Experience Feedback
Apr 01, 2024
Worked good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Rich
Post-Delivery Feedback
Mar 31, 2024
I would tell a friend that my purchase was a great experience.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Mar 30, 2024
Hoping the product is as good as the website experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Buzz
Site Experience Feedback
Mar 30, 2024
As a first time user, I am very satisfied with the product and method used to obtain goods. I will use again.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
order ease
Site Experience Feedback
Mar 29, 2024
good way to order my business supplies as this method saves me time and money in not having to visit my business supply store.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
BIGBADWOOD
Site Experience Feedback
Mar 16, 2024
5 STARS
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
BIGBADWOOD
Post-Delivery Feedback
Mar 29, 2024
5 stars
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
no comment
Site Experience Feedback
Mar 28, 2024
I had a good experience ordering by computer. it did not require much time and I saved by not having to go to the office supply store to get the item.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
PMALADY
Site Experience Feedback
Mar 28, 2024
I have used refillBay twice now and I am very pleased with the quality of the products and the service. Thank You
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Mar 16, 2024
Ease of purchase and good deal
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Mar 27, 2024
ink broke my printer and a week plus late. Thank you very much
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: N/A
- Customer Support: N/A
- Full ratings for this review »
Gilcomo
Site Experience Feedback
Mar 27, 2024
Booth good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Tmac
Site Experience Feedback
Mar 26, 2024
None really just yet
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
liz
Site Experience Feedback
Mar 26, 2024
just fine
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
DOYLE
Site Experience Feedback
Mar 25, 2024
I thought I was buying from a differant company.
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
- Full ratings for this review »
D man
Site Experience Feedback
Mar 23, 2024
Looked up the best price & found it with your company
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Rob
Site Experience Feedback
Mar 23, 2024
First time on the site, I haven’t no idea about the quality yet, but the prices were very good waiting to receive my items so I can see how quality is
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
fisher
Post-Delivery Feedback
Mar 22, 2024
received damaged leaking product - contacted Bizrate with photos and was told not their concern, contact seller. No packing slip was sent with product (as it should be) and I did not have anyone else to contact.
- Overall Rating: 1
- Would Shop Here Again: N/A
- Likelihood To Recommend: 1
- On Time Delivery: 2
- Customer Support: 1
- Full ratings for this review »