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Refill Bay Reviews - 697 Reviews - 8.8/10

Nov 27, 2024
Refill Bay offers high quality compatible, remanufactured, and genuine printer cartridges at discounted price. Refill Bay focuses on saving customers money, all the while offering quality products and excellent customer service. Whether you want to refill your own cartridge, or buy a professionally remanufactured cartridge, at Refill Bay they're all about giving customers options.

Refill Bay Rating

Rating
Overall Satisfaction8.8 /10
Would Shop Here Again8.8 /10
Likelihood to Recommend8.5 /10
Product Selection9.3 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.3 /10
Product Met Expectations8.7 /10
On-Time Delivery9.0 /10
Satisfaction with Customer Support7.8 /10
Overall Satisfaction:
 

8.8out of 10


Would Shop Here Again:

 

8.8out of 10


Likelihood To Recommend:

 

8.5out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

79%83%

Neutral

15%16%

Negative

5%1%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.3 out of 10

Shipping Charges

Satisfaction with shipping charges

8.2 out of 10

Variety of Shipping Options

Desired shipping options were available

9.1 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.0 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.0 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.7 out of 10

Customer Support

Satisfaction with assisted or self-service help

7.8 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.1 out of 10

Returns Process

Satisfaction with the returns process

10.0 out of 10

Recent Reviews for Refill Bay

Showing 421 - 440 of 697

Rose

Site Experience Feedback

Apr 01, 2024

It was fine put in what I needed and your service showed up. I did look up before hand on how much it probably would be on shipping for an estimate, estimate showed 4.99 but it was 8.99. Maybe an update would be good.

Ray

Site Experience Feedback

Apr 01, 2024

Good Experience

Ducciman

Site Experience Feedback

Apr 01, 2024

Very good and easy process to purchase.

Marge

Site Experience Feedback

Apr 01, 2024

Good shopping experience. Have been using these cartridges and they work well in my Epson printer. Nice, crisp printing!

Barry P

Site Experience Feedback

Apr 01, 2024

Worked good.

Rich

Post-Delivery Feedback

Mar 31, 2024

I would tell a friend that my purchase was a great experience.

Online Shopper

Site Experience Feedback

Mar 30, 2024

Hoping the product is as good as the website experience.

Buzz

Site Experience Feedback

Mar 30, 2024

As a first time user, I am very satisfied with the product and method used to obtain goods. I will use again.

order ease

Site Experience Feedback

Mar 29, 2024

good way to order my business supplies as this method saves me time and money in not having to visit my business supply store.

BIGBADWOOD

Site Experience Feedback

Mar 16, 2024

5 STARS


Post-Delivery Feedback

Mar 29, 2024

5 stars

no comment

Site Experience Feedback

Mar 28, 2024

I had a good experience ordering by computer. it did not require much time and I saved by not having to go to the office supply store to get the item.

PMALADY

Site Experience Feedback

Mar 28, 2024

I have used refillBay twice now and I am very pleased with the quality of the products and the service. Thank You

Online Shopper

Site Experience Feedback

Mar 16, 2024

Ease of purchase and good deal


Post-Delivery Feedback

Mar 27, 2024

ink broke my printer and a week plus late. Thank you very much

Gilcomo

Site Experience Feedback

Mar 27, 2024

Booth good

Tmac

Site Experience Feedback

Mar 26, 2024

None really just yet

liz

Site Experience Feedback

Mar 26, 2024

just fine

DOYLE

Site Experience Feedback

Mar 25, 2024

I thought I was buying from a differant company.

D man

Site Experience Feedback

Mar 23, 2024

Looked up the best price & found it with your company

Rob

Site Experience Feedback

Mar 23, 2024

First time on the site, I haven’t no idea about the quality yet, but the prices were very good waiting to receive my items so I can see how quality is

fisher

Post-Delivery Feedback

Mar 22, 2024

received damaged leaking product - contacted Bizrate with photos and was told not their concern, contact seller. No packing slip was sent with product (as it should be) and I did not have anyone else to contact.