Home > Office Supplies > Refill Bay

Refill Bay Reviews - 697 Reviews - 8.8/10

Nov 27, 2024
Refill Bay offers high quality compatible, remanufactured, and genuine printer cartridges at discounted price. Refill Bay focuses on saving customers money, all the while offering quality products and excellent customer service. Whether you want to refill your own cartridge, or buy a professionally remanufactured cartridge, at Refill Bay they're all about giving customers options.

Refill Bay Rating

Rating
Overall Satisfaction8.8 /10
Would Shop Here Again8.8 /10
Likelihood to Recommend8.5 /10
Product Selection9.3 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.3 /10
Product Met Expectations8.7 /10
On-Time Delivery9.0 /10
Satisfaction with Customer Support7.8 /10
Overall Satisfaction:
 

8.8out of 10


Would Shop Here Again:

 

8.8out of 10


Likelihood To Recommend:

 

8.5out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

79%83%

Neutral

15%16%

Negative

5%1%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.3 out of 10

Shipping Charges

Satisfaction with shipping charges

8.2 out of 10

Variety of Shipping Options

Desired shipping options were available

9.1 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.0 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.0 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.7 out of 10

Customer Support

Satisfaction with assisted or self-service help

7.8 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.1 out of 10

Returns Process

Satisfaction with the returns process

10.0 out of 10

Recent Reviews for Refill Bay

Showing 501 - 520 of 697

Inktank

Site Experience Feedback

Feb 18, 2024

I was pleasantly surprised by the prices for my Canon ink tank printer. It was pretty easy navigating the website and making the purchase.

All good

Site Experience Feedback

Feb 18, 2024

Only the second time using this company but my first experience was pleasantly painless. The prices seem very reasonable. I would not hesitate to recommend this site to others.

lazer

Site Experience Feedback

Feb 18, 2024

ok

Online Shopper

Site Experience Feedback

Feb 18, 2024

Had to make sure I had the correct one. Some questions it's had to answer till the product gets in.

Duke

Site Experience Feedback

Feb 18, 2024

Good service

Tony

Site Experience Feedback

Feb 09, 2024

For a first time customer it was just fine. No issues at all. I Found everything i needed.

Double T

Post-Delivery Feedback

Feb 16, 2024

Simple ordering, repeat customer, order arrived sooner than expected.

L.B.

Site Experience Feedback

Feb 16, 2024

Great options and website. Hope what we ordered fits and works properly!

D J

Site Experience Feedback

Feb 16, 2024

Smooth and easy

dugger

Site Experience Feedback

Feb 16, 2024

I've got to wait to see if everything works on my printer before I give a any kind of good review on the product. This was my 1st trying a product other than from Canon. If it works and acts like the Canon product, I'll continue buying and you'll get a better review.

Danielle

Site Experience Feedback

Feb 15, 2024

So Far this was a great experience ordering with refill bay this was my first time have not got my order yet. But the price is cheapest I have found so far.

Ryan

Site Experience Feedback

Feb 14, 2024

Good pricing, clear checkout procedure, the UI/style of the website has a bit to be desired.

linkken

Site Experience Feedback

Feb 14, 2024

nice!

Shabang

Site Experience Feedback

Feb 14, 2024

quick and easy and good prices

N/A

Site Experience Feedback

Feb 03, 2024

N/A


Post-Delivery Feedback

Feb 13, 2024

Opened a previously purchased extended cartridge that failed to load in the black labeled slot on my printer. Was labeled black however, printer recognized it as blue. Needless to say it went into the trash.

Keesh

Site Experience Feedback

Feb 13, 2024

Very happy with ease of purchase. Looking forward to seeing the quality of the cartridges

Suli

Site Experience Feedback

Feb 13, 2024

Great prices and options. Once I use the product, I'll be able to provide additional feedbacl.

Eagle Eye

Site Experience Feedback

Feb 02, 2024

Very good experience...


Post-Delivery Feedback

Feb 13, 2024

Good price. Excellent product and extras like magazines at a deep discount. Great customer service.

Lin16

Site Experience Feedback

Feb 13, 2024

So far so good. Easy to order.

CUDA

Site Experience Feedback

Feb 13, 2024

EASY TO FIND PRODUCTS FOR OUR PRINTERS WITH GREAT PRICES AND FAST SHIPPING.