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Refill Bay Reviews - 697 Reviews - 8.8/10

Nov 27, 2024
Refill Bay offers high quality compatible, remanufactured, and genuine printer cartridges at discounted price. Refill Bay focuses on saving customers money, all the while offering quality products and excellent customer service. Whether you want to refill your own cartridge, or buy a professionally remanufactured cartridge, at Refill Bay they're all about giving customers options.

Refill Bay Rating

Rating
Overall Satisfaction8.8 /10
Would Shop Here Again8.8 /10
Likelihood to Recommend8.5 /10
Product Selection9.3 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.3 /10
Product Met Expectations8.7 /10
On-Time Delivery9.0 /10
Satisfaction with Customer Support7.8 /10
Overall Satisfaction:
 

8.8out of 10


Would Shop Here Again:

 

8.8out of 10


Likelihood To Recommend:

 

8.5out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

79%83%

Neutral

15%16%

Negative

5%1%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.3 out of 10

Shipping Charges

Satisfaction with shipping charges

8.2 out of 10

Variety of Shipping Options

Desired shipping options were available

9.1 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.0 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.0 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.7 out of 10

Customer Support

Satisfaction with assisted or self-service help

7.8 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.1 out of 10

Returns Process

Satisfaction with the returns process

10.0 out of 10

Recent Reviews for Refill Bay

Showing 441 - 460 of 697

Joe

Site Experience Feedback

Mar 05, 2024

I was expecting a 10% first time buyer discount, but I never saw the place to enter the code.

Hopeful Customer

Site Experience Feedback

Mar 13, 2024

The ink was an excellent price, I hope it works.


Post-Delivery Feedback

Mar 22, 2024

I can't get the cartridge to work. I even tried using the rubber eraser to clean the contacts, which I've never heard of) but my printer still does not register the cartridge. I was in a hurry so I bought a new hp cartridge. I'm not sure if it's worth to return a $7 product, but I won't buy this again.

Online Shopper

Site Experience Feedback

Mar 10, 2024

Good so far

jenny

Site Experience Feedback

Mar 12, 2024

Purchasing experience was satisfactory. I hope that the product is worth the money spent.


Post-Delivery Feedback

Mar 20, 2024

I love that they provide a far more reasonable priced product and quality refurbishing, considering the massive JOKE it is for companies to attempt to FORCE name brand only purchasing. THANK YOU!

Roadhouse Vic

Site Experience Feedback

Mar 19, 2024

Quick and Easy, and as long as these ink cartridges are as good as OEM's, I will have saved a lot of money.

SW

Site Experience Feedback

Mar 02, 2024

Found ink cartridges on google

MemphisMAP

Site Experience Feedback

Mar 15, 2024

Easy to navigate site,,,easy to find what I need by looking at previous orders...good pricing...reasonable shipping charges and amount of time to receive order....

Mitch

Site Experience Feedback

Mar 15, 2024

Trying to find most inexpensive toner cartridge for work computer

Shalisse

Site Experience Feedback

Mar 13, 2024

My overall interaction with this website was very positive. Ordering the cartridge I needed was simple and the cost with shipping was very reasonable. Would refer friends and family to order from this site.

rv

Site Experience Feedback

Mar 13, 2024

first time user

hurray

Site Experience Feedback

Mar 05, 2024

n/a

Saulospaulos

Site Experience Feedback

Feb 21, 2024

It was quick an easy. I just hope the cartridges work in my WF-4630!


Post-Delivery Feedback

Mar 12, 2024

I made the decision on price but haven't replaced my current ink containers as yet!

Jaden

Site Experience Feedback

Mar 11, 2024

Very good site

Senior sister

Site Experience Feedback

Mar 10, 2024

Easy to navigate. Lower price than previous resource. Quality of ink advertised as equal to name brand

domd5474

Site Experience Feedback

Mar 10, 2024

I ordered the same product more than 6 months ago, no problems encountered. Received ordered product on time

Spyderlo79

Site Experience Feedback

Mar 09, 2024

I am satisfied

Hopeful

Site Experience Feedback

Feb 28, 2024

First time ever ordering and haven't received order yet so there isn't much I can say right now.


Post-Delivery Feedback

Mar 09, 2024

Product would not work in my printer even though they were the same brand as office Depot.

Bill

Site Experience Feedback

Mar 08, 2024

It was good

Online Shopper

Site Experience Feedback

Feb 23, 2024

good products and good prices

Sugar Bear

Site Experience Feedback

Mar 08, 2024

Good