Refill Bay Reviews - 697 Reviews - 8.8/10
Refill Bay Rating
Overall Satisfaction | 8.8 /10 |
---|---|
Would Shop Here Again | 8.8 /10 |
Likelihood to Recommend | 8.5 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.2 /10 |
Checkout Satisfaction | 9.3 /10 |
Product Met Expectations | 8.7 /10 |
On-Time Delivery | 9.0 /10 |
Satisfaction with Customer Support | 7.8 /10 |
8.8out of 10
Would Shop Here Again:
8.8out of 10
Likelihood To Recommend:
8.5out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 79% | 83% |
Neutral | 15% | 16% |
Negative | 5% | 1% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.3 out of 10
Shipping Charges
Satisfaction with shipping charges
8.2 out of 10
Variety of Shipping Options
Desired shipping options were available
9.1 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.0 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.0 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
7.8 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
10.0 out of 10
Recent Reviews for Refill Bay
Showing 441 - 460 of 697
Joe
Site Experience Feedback
Mar 05, 2024
I was expecting a 10% first time buyer discount, but I never saw the place to enter the code.
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
- Full ratings for this review »
Hopeful Customer
Site Experience Feedback
Mar 13, 2024
The ink was an excellent price, I hope it works.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Hopeful Customer
Post-Delivery Feedback
Mar 22, 2024
I can't get the cartridge to work. I even tried using the rubber eraser to clean the contacts, which I've never heard of) but my printer still does not register the cartridge. I was in a hurry so I bought a new hp cartridge. I'm not sure if it's worth to return a $7 product, but I won't buy this again.
- Overall Rating: 3
- Would Shop Here Again: N/A
- Likelihood To Recommend: 2
- On Time Delivery: 8
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Mar 10, 2024
Good so far
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
jenny
Site Experience Feedback
Mar 12, 2024
Purchasing experience was satisfactory. I hope that the product is worth the money spent.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
jenny
Post-Delivery Feedback
Mar 20, 2024
I love that they provide a far more reasonable priced product and quality refurbishing, considering the massive JOKE it is for companies to attempt to FORCE name brand only purchasing. THANK YOU!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Roadhouse Vic
Site Experience Feedback
Mar 19, 2024
Quick and Easy, and as long as these ink cartridges are as good as OEM's, I will have saved a lot of money.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
SW
Site Experience Feedback
Mar 02, 2024
Found ink cartridges on google
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- Full ratings for this review »
MemphisMAP
Site Experience Feedback
Mar 15, 2024
Easy to navigate site,,,easy to find what I need by looking at previous orders...good pricing...reasonable shipping charges and amount of time to receive order....
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mitch
Site Experience Feedback
Mar 15, 2024
Trying to find most inexpensive toner cartridge for work computer
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Shalisse
Site Experience Feedback
Mar 13, 2024
My overall interaction with this website was very positive. Ordering the cartridge I needed was simple and the cost with shipping was very reasonable. Would refer friends and family to order from this site.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
rv
Site Experience Feedback
Mar 13, 2024
first time user
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
hurray
Site Experience Feedback
Mar 05, 2024
n/a
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Saulospaulos
Site Experience Feedback
Feb 21, 2024
It was quick an easy. I just hope the cartridges work in my WF-4630!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 5
- Full ratings for this review »
Saulospaulos
Post-Delivery Feedback
Mar 12, 2024
I made the decision on price but haven't replaced my current ink containers as yet!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Jaden
Site Experience Feedback
Mar 11, 2024
Very good site
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review »
Senior sister
Site Experience Feedback
Mar 10, 2024
Easy to navigate. Lower price than previous resource. Quality of ink advertised as equal to name brand
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
domd5474
Site Experience Feedback
Mar 10, 2024
I ordered the same product more than 6 months ago, no problems encountered. Received ordered product on time
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Spyderlo79
Site Experience Feedback
Mar 09, 2024
I am satisfied
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Hopeful
Site Experience Feedback
Feb 28, 2024
First time ever ordering and haven't received order yet so there isn't much I can say right now.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Hopeful
Post-Delivery Feedback
Mar 09, 2024
Product would not work in my printer even though they were the same brand as office Depot.
- Overall Rating: 5
- Would Shop Here Again: N/A
- Likelihood To Recommend: 6
- On Time Delivery: 8
- Customer Support: N/A
- Full ratings for this review »
Bill
Site Experience Feedback
Mar 08, 2024
It was good
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Feb 23, 2024
good products and good prices
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Sugar Bear
Site Experience Feedback
Mar 08, 2024
Good
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »