Refill Bay Reviews - 697 Reviews - 8.8/10
Refill Bay Rating
Overall Satisfaction | 8.8 /10 |
---|---|
Would Shop Here Again | 8.8 /10 |
Likelihood to Recommend | 8.5 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.2 /10 |
Checkout Satisfaction | 9.3 /10 |
Product Met Expectations | 8.7 /10 |
On-Time Delivery | 9.0 /10 |
Satisfaction with Customer Support | 7.8 /10 |
8.8out of 10
Would Shop Here Again:
8.8out of 10
Likelihood To Recommend:
8.5out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 79% | 83% |
Neutral | 15% | 16% |
Negative | 5% | 1% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.3 out of 10
Shipping Charges
Satisfaction with shipping charges
8.2 out of 10
Variety of Shipping Options
Desired shipping options were available
9.1 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.0 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.0 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
7.8 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
10.0 out of 10
Recent Reviews for Refill Bay
Showing 481 - 500 of 697
Adi
Site Experience Feedback
Feb 25, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Gary 6
Site Experience Feedback
Feb 13, 2024
I ordered ink from eBay in 4 pack from sink and 2 cartridges were bad , yellow and cyan . Wasted my money
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Sonja
Site Experience Feedback
Feb 24, 2024
Call good
- Overall Rating: 2
- Would Shop Here Again: 4
- Likelihood To Recommend: 4
- Full ratings for this review »
JD
Site Experience Feedback
Feb 24, 2024
Ease of use and free shipping option
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Gadget
Site Experience Feedback
Feb 23, 2024
Straightforward, easy and clear. Excellent reference data.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
HeavyZ123
Site Experience Feedback
Feb 23, 2024
Great price hope they are as good as stated
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
joe
Site Experience Feedback
Feb 12, 2024
Wide range of products. Easy to manipulate. Plus 25% coupon
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Prairie Nanny
Site Experience Feedback
Feb 22, 2024
It was very quick until I filled out this survey.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Feb 22, 2024
Got what I needed on time and priced right. Nuf said.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Carcrazy
Site Experience Feedback
Feb 10, 2024
For the first experience all went well. Only time will tell if I need your service again and all goes as well as the first time.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Carcrazy
Post-Delivery Feedback
Feb 22, 2024
Over all process so far was good but I had to send back cartridges that would not print ??? Waiting for response from Refill Bay.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Fuzzy
Site Experience Feedback
Feb 21, 2024
Make it easier to switch addresses
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
TomKat
Site Experience Feedback
Feb 20, 2024
Need ink. Found refills cheap, ordered.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
Kenny
Site Experience Feedback
Feb 20, 2024
Great, I ordered because of coupon
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
FRENCHMAN1958
Site Experience Feedback
Feb 20, 2024
GOOD DEAL ON COMPATABLE INK FOR CANON G6020 MEGA TANK PRINTER
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Peri
Site Experience Feedback
Feb 20, 2024
Always the way a good business is expected to function. In to shop then at the door.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Seedsavers
Site Experience Feedback
Feb 19, 2024
First order. Website clear, easy to navigate. Glad to find remanufactured cartridges and wish I could recyle my used with you. Survey point assignment is guarded - I expect a 9-10 performance, but lets see if the order arrives and if it works well in the printer first. Then I will shift all the ordering, and let others know of your good prices and remanufactured cartridges.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Feb 19, 2024
I really can say much this is first order but it went very smoothly and that’s a plus I did have table on my side nothing to do with your site at all
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- Full ratings for this review »
Lisa Dawn
Site Experience Feedback
Feb 19, 2024
Easy to use. Good price.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
BUDDY
Site Experience Feedback
Feb 19, 2024
A OK
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Feb 07, 2024
Ordered same item from another supplier - not compatible w/HP OJ 5610
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Feb 19, 2024
Overall satisfaction good. Perhaps less time between order and delivery.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: 9
- Full ratings for this review »