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Refill Bay Reviews - 697 Reviews - 8.8/10

Nov 27, 2024
Refill Bay offers high quality compatible, remanufactured, and genuine printer cartridges at discounted price. Refill Bay focuses on saving customers money, all the while offering quality products and excellent customer service. Whether you want to refill your own cartridge, or buy a professionally remanufactured cartridge, at Refill Bay they're all about giving customers options.

Refill Bay Rating

Rating
Overall Satisfaction8.8 /10
Would Shop Here Again8.8 /10
Likelihood to Recommend8.5 /10
Product Selection9.3 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.3 /10
Product Met Expectations8.7 /10
On-Time Delivery9.0 /10
Satisfaction with Customer Support7.8 /10
Overall Satisfaction:
 

8.8out of 10


Would Shop Here Again:

 

8.8out of 10


Likelihood To Recommend:

 

8.5out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

79%83%

Neutral

15%16%

Negative

5%1%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.3 out of 10

Shipping Charges

Satisfaction with shipping charges

8.2 out of 10

Variety of Shipping Options

Desired shipping options were available

9.1 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.0 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.0 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.7 out of 10

Customer Support

Satisfaction with assisted or self-service help

7.8 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.1 out of 10

Returns Process

Satisfaction with the returns process

10.0 out of 10

Recent Reviews for Refill Bay

Showing 481 - 500 of 697

Adi

Site Experience Feedback

Feb 25, 2024

Good

Gary 6

Site Experience Feedback

Feb 13, 2024

I ordered ink from eBay in 4 pack from sink and 2 cartridges were bad , yellow and cyan . Wasted my money

Sonja

Site Experience Feedback

Feb 24, 2024

Call good

JD

Site Experience Feedback

Feb 24, 2024

Ease of use and free shipping option

Gadget

Site Experience Feedback

Feb 23, 2024

Straightforward, easy and clear. Excellent reference data.

HeavyZ123

Site Experience Feedback

Feb 23, 2024

Great price hope they are as good as stated

joe

Site Experience Feedback

Feb 12, 2024

Wide range of products. Easy to manipulate. Plus 25% coupon

Prairie Nanny

Site Experience Feedback

Feb 22, 2024

It was very quick until I filled out this survey.

Online Shopper

Post-Delivery Feedback

Feb 22, 2024

Got what I needed on time and priced right. Nuf said.

Carcrazy

Site Experience Feedback

Feb 10, 2024

For the first experience all went well. Only time will tell if I need your service again and all goes as well as the first time.


Post-Delivery Feedback

Feb 22, 2024

Over all process so far was good but I had to send back cartridges that would not print ??? Waiting for response from Refill Bay.

Fuzzy

Site Experience Feedback

Feb 21, 2024

Make it easier to switch addresses

TomKat

Site Experience Feedback

Feb 20, 2024

Need ink. Found refills cheap, ordered.

Kenny

Site Experience Feedback

Feb 20, 2024

Great, I ordered because of coupon

FRENCHMAN1958

Site Experience Feedback

Feb 20, 2024

GOOD DEAL ON COMPATABLE INK FOR CANON G6020 MEGA TANK PRINTER

Peri

Site Experience Feedback

Feb 20, 2024

Always the way a good business is expected to function. In to shop then at the door.

Seedsavers

Site Experience Feedback

Feb 19, 2024

First order. Website clear, easy to navigate. Glad to find remanufactured cartridges and wish I could recyle my used with you. Survey point assignment is guarded - I expect a 9-10 performance, but lets see if the order arrives and if it works well in the printer first. Then I will shift all the ordering, and let others know of your good prices and remanufactured cartridges.

Online Shopper

Site Experience Feedback

Feb 19, 2024

I really can say much this is first order but it went very smoothly and that’s a plus I did have table on my side nothing to do with your site at all

Lisa Dawn

Site Experience Feedback

Feb 19, 2024

Easy to use. Good price.

BUDDY

Site Experience Feedback

Feb 19, 2024

A OK

Online Shopper

Site Experience Feedback

Feb 07, 2024

Ordered same item from another supplier - not compatible w/HP OJ 5610


Post-Delivery Feedback

Feb 19, 2024

Overall satisfaction good. Perhaps less time between order and delivery.