Refill Bay Reviews - 697 Reviews - 8.8/10
Refill Bay Rating
Overall Satisfaction | 8.8 /10 |
---|---|
Would Shop Here Again | 8.8 /10 |
Likelihood to Recommend | 8.5 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.2 /10 |
Checkout Satisfaction | 9.3 /10 |
Product Met Expectations | 8.7 /10 |
On-Time Delivery | 9.0 /10 |
Satisfaction with Customer Support | 7.8 /10 |
8.8out of 10
Would Shop Here Again:
8.8out of 10
Likelihood To Recommend:
8.5out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 79% | 83% |
Neutral | 15% | 16% |
Negative | 5% | 1% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.3 out of 10
Shipping Charges
Satisfaction with shipping charges
8.2 out of 10
Variety of Shipping Options
Desired shipping options were available
9.1 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.0 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.0 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
7.8 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
10.0 out of 10
Recent Reviews for Refill Bay
Showing 401 - 420 of 697
Online Shopper
Post-Delivery Feedback
Apr 11, 2024
Original product (black ink) no longer available due to age of printer. Was available from you ! Now don't have to buy a new printer.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Apr 10, 2024
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Apr 10, 2024
As we get older technology can be more difficult. However. I was able to work my way thru the site to get the items needed.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
jmjldy
Site Experience Feedback
Apr 10, 2024
Used your company last year loved it and am back again this year. Love, love, love your product and website!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Nikki
Site Experience Feedback
Apr 09, 2024
Easy,Better prices.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- Full ratings for this review »
Billman
Site Experience Feedback
Apr 09, 2024
easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Yes
Site Experience Feedback
Apr 08, 2024
Good
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Jellybeans
Site Experience Feedback
Mar 30, 2024
Great products!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Apr 08, 2024
Found print service online as being very cheap. Good ink that I'm going to find out if it works once I get it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Pompomgirl
Post-Delivery Feedback
Apr 08, 2024
It took several tries at printing before we got any ink at all out of it. Then it took several more before the color got strong. it still is a little weak but getting stronger.
- Overall Rating: 7
- Would Shop Here Again: N/A
- Likelihood To Recommend: 7
- On Time Delivery: 8
- Customer Support: N/A
- Full ratings for this review »
Tumbleweedont.
Site Experience Feedback
Apr 08, 2024
I live in Canada, so I am not elegible for any shipping discounts. Blah
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
jes
Site Experience Feedback
Apr 07, 2024
Too expensive shipping and now it will be slow getting here
- Overall Rating: 2
- Would Shop Here Again: 2
- Likelihood To Recommend: 2
- Full ratings for this review »
Snicker
Site Experience Feedback
Apr 07, 2024
Ok
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jenn
Site Experience Feedback
Apr 06, 2024
Absolutely blown away at the discounts available on such high quality inexpensive cartridges. I order THREE color super high yield cartridges and am having them shipped with the peace of mind giving protection all for less than $12!!! Wow. Just wow!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Buddy
Site Experience Feedback
Apr 06, 2024
simple, easy to use. good site
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Owen
Site Experience Feedback
Apr 06, 2024
I very much appreciated the ease of this order and transaction. If I like the product, you have a new customer
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Leggs
Site Experience Feedback
Apr 04, 2024
First time user it was fast and easy. If it arrives on time I will be 110% satisfied. And will be a life long customer.
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
- Full ratings for this review »
Yvonne
Site Experience Feedback
Apr 03, 2024
Easy to use, no discount for 1st time buyers.
- Overall Rating: 9
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
- Full ratings for this review »
Jim
Site Experience Feedback
Apr 03, 2024
It was OK will see if we get the ink
- Overall Rating: 5
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
Printer Cartridges
Site Experience Feedback
Apr 02, 2024
It was all great. Easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »