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Refill Bay Reviews - 697 Reviews - 8.8/10

Nov 27, 2024
Refill Bay offers high quality compatible, remanufactured, and genuine printer cartridges at discounted price. Refill Bay focuses on saving customers money, all the while offering quality products and excellent customer service. Whether you want to refill your own cartridge, or buy a professionally remanufactured cartridge, at Refill Bay they're all about giving customers options.

Refill Bay Rating

Rating
Overall Satisfaction8.8 /10
Would Shop Here Again8.8 /10
Likelihood to Recommend8.5 /10
Product Selection9.3 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.3 /10
Product Met Expectations8.7 /10
On-Time Delivery9.0 /10
Satisfaction with Customer Support7.8 /10
Overall Satisfaction:
 

8.8out of 10


Would Shop Here Again:

 

8.8out of 10


Likelihood To Recommend:

 

8.5out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

79%83%

Neutral

15%16%

Negative

5%1%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.3 out of 10

Shipping Charges

Satisfaction with shipping charges

8.2 out of 10

Variety of Shipping Options

Desired shipping options were available

9.1 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.0 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.0 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.7 out of 10

Customer Support

Satisfaction with assisted or self-service help

7.8 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.1 out of 10

Returns Process

Satisfaction with the returns process

10.0 out of 10

Recent Reviews for Refill Bay

Showing 401 - 420 of 697

Online Shopper

Post-Delivery Feedback

Apr 11, 2024

Original product (black ink) no longer available due to age of printer. Was available from you ! Now don't have to buy a new printer.

Online Shopper

Site Experience Feedback

Apr 10, 2024

good

Online Shopper

Site Experience Feedback

Apr 10, 2024

As we get older technology can be more difficult. However. I was able to work my way thru the site to get the items needed.

jmjldy

Site Experience Feedback

Apr 10, 2024

Used your company last year loved it and am back again this year. Love, love, love your product and website!

Nikki

Site Experience Feedback

Apr 09, 2024

Easy,Better prices.

Billman

Site Experience Feedback

Apr 09, 2024

easy to use

Yes

Site Experience Feedback

Apr 08, 2024

Good

Jellybeans

Site Experience Feedback

Mar 30, 2024

Great products!

Online Shopper

Site Experience Feedback

Apr 08, 2024

Found print service online as being very cheap. Good ink that I'm going to find out if it works once I get it.

Pompomgirl

Post-Delivery Feedback

Apr 08, 2024

It took several tries at printing before we got any ink at all out of it. Then it took several more before the color got strong. it still is a little weak but getting stronger.

Tumbleweedont.

Site Experience Feedback

Apr 08, 2024

I live in Canada, so I am not elegible for any shipping discounts. Blah

jes

Site Experience Feedback

Apr 07, 2024

Too expensive shipping and now it will be slow getting here

Snicker

Site Experience Feedback

Apr 07, 2024

Ok

Jenn

Site Experience Feedback

Apr 06, 2024

Absolutely blown away at the discounts available on such high quality inexpensive cartridges. I order THREE color super high yield cartridges and am having them shipped with the peace of mind giving protection all for less than $12!!! Wow. Just wow!!

Buddy

Site Experience Feedback

Apr 06, 2024

simple, easy to use. good site

Owen

Site Experience Feedback

Apr 06, 2024

I very much appreciated the ease of this order and transaction. If I like the product, you have a new customer

Leggs

Site Experience Feedback

Apr 04, 2024

First time user it was fast and easy. If it arrives on time I will be 110% satisfied. And will be a life long customer.

Yvonne

Site Experience Feedback

Apr 03, 2024

Easy to use, no discount for 1st time buyers.

Jim

Site Experience Feedback

Apr 03, 2024

It was OK will see if we get the ink

Printer Cartridges

Site Experience Feedback

Apr 02, 2024

It was all great. Easy.