Refill Bay Reviews - 697 Reviews - 8.8/10
Refill Bay Rating
Overall Satisfaction | 8.8 /10 |
---|---|
Would Shop Here Again | 8.8 /10 |
Likelihood to Recommend | 8.5 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.2 /10 |
Checkout Satisfaction | 9.3 /10 |
Product Met Expectations | 8.7 /10 |
On-Time Delivery | 9.0 /10 |
Satisfaction with Customer Support | 7.8 /10 |
8.8out of 10
Would Shop Here Again:
8.8out of 10
Likelihood To Recommend:
8.5out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 79% | 83% |
Neutral | 15% | 16% |
Negative | 5% | 1% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.3 out of 10
Shipping Charges
Satisfaction with shipping charges
8.2 out of 10
Variety of Shipping Options
Desired shipping options were available
9.1 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.0 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.0 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
7.8 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
10.0 out of 10
Recent Reviews for Refill Bay
Showing 381 - 400 of 697
tb food
Site Experience Feedback
Apr 22, 2024
all good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ray
Site Experience Feedback
Apr 21, 2024
easy to find the products I need.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Apr 04, 2024
I had trouble paying with PayPal plus a charge card.
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
- Full ratings for this review »
Plain Simple Garek
Site Experience Feedback
Apr 19, 2024
Finding a listing of products was pretty easy by entering the cartridge manufacturer name and number. But what was annoying is that, after adding something to the cart, my browsing was interrupted by being taken to the Cart Contents page. From there, "Continue Shopping" button did NOT return me to my original page.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Apr 19, 2024
So easy to find, order and pay for my first purchase. Also to setup my account!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Apr 19, 2024
The prices and coupons
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Apr 18, 2024
You're asking me to take the survey before I get the merchandise
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Faye
Site Experience Feedback
Apr 17, 2024
So far so good I ll truly find out when i get the product.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Proud one
Site Experience Feedback
Apr 17, 2024
Great with the purchase an well please with the price.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ray K
Site Experience Feedback
Apr 17, 2024
Using ink supplied by refillbay has not worked in refilling my used cartridges in the past. Many times cannot get ink to start flowing resulting in busted refill. I'm trying remanufactured cartridge in hopes that my HP printer will accept it. Ive had problems with this in the past.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Apr 17, 2024
The ink quality is spot on and my order always arrives on time.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
C.J.
Site Experience Feedback
Apr 02, 2024
No problems. Survey very lengthy.
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
- Full ratings for this review »
C.J.
Post-Delivery Feedback
Apr 16, 2024
Order was correct and exactly what I wanted
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
LSW
Site Experience Feedback
Apr 15, 2024
AWESOME company, service and product!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Rick
Site Experience Feedback
Nov 30, 2023
everything went smooth
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Rick
Post-Delivery Feedback
Apr 15, 2024
everything worked perfectly and order came on time. what more could you want
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
DesperateDude for ink in a hurry
Site Experience Feedback
Apr 14, 2024
Has been extremely user friendly
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Loefty
Post-Delivery Feedback
Apr 14, 2024
I am not able to send the photos you requested.I need a LSML-T 111S CARTRIDGE.I received a MLT-D111S,and is not compatible, although you claim to be.My screen shows NOT COMPATIBLE.It does fit but the left side looks different.Please send me directions to return product,and please start order for the LSML-T 111s THANK YOU Rudy Loeffler
- Overall Rating: 1
- Would Shop Here Again: N/A
- Likelihood To Recommend: 2
- On Time Delivery: 10
- Customer Support: 1
- Full ratings for this review »
Ted
Site Experience Feedback
Apr 13, 2024
I felt like I was entering a strange website and I never get over that feeling. I'm glad that Paypal was there to help me. But you really should make REFILL BAY more assuring.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
Bubba
Site Experience Feedback
Apr 08, 2024
Was very easy process.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Travel Tube Blankets
Site Experience Feedback
Apr 11, 2024
Happy with this business and it's products
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Apr 11, 2024
i need to use your product
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »