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Refill Bay Reviews - 697 Reviews - 8.8/10

Nov 27, 2024
Refill Bay offers high quality compatible, remanufactured, and genuine printer cartridges at discounted price. Refill Bay focuses on saving customers money, all the while offering quality products and excellent customer service. Whether you want to refill your own cartridge, or buy a professionally remanufactured cartridge, at Refill Bay they're all about giving customers options.

Refill Bay Rating

Rating
Overall Satisfaction8.8 /10
Would Shop Here Again8.8 /10
Likelihood to Recommend8.5 /10
Product Selection9.3 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.3 /10
Product Met Expectations8.7 /10
On-Time Delivery9.0 /10
Satisfaction with Customer Support7.8 /10
Overall Satisfaction:
 

8.8out of 10


Would Shop Here Again:

 

8.8out of 10


Likelihood To Recommend:

 

8.5out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

79%83%

Neutral

15%16%

Negative

5%1%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.3 out of 10

Shipping Charges

Satisfaction with shipping charges

8.2 out of 10

Variety of Shipping Options

Desired shipping options were available

9.1 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.0 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.0 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.7 out of 10

Customer Support

Satisfaction with assisted or self-service help

7.8 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.1 out of 10

Returns Process

Satisfaction with the returns process

10.0 out of 10

Recent Reviews for Refill Bay

Showing 361 - 380 of 697

Jane

Post-Delivery Feedback

Apr 30, 2024

Arrived on time

Jake

Post-Delivery Feedback

Apr 30, 2024

Items came in on time and were correct. I've already started using the items and they work perfectly.

Saade.Saade shadey lady

Site Experience Feedback

Apr 30, 2024

I was happy with the site and have nothing to say, other it seemed easy to follow and use..

Online Shopper

Site Experience Feedback

Apr 09, 2024

Appreciate the coupons, this is the best source for my older Epson printer

Joe B.

Site Experience Feedback

Apr 29, 2024

I like that they notify me with coupon offers

Sandy

Site Experience Feedback

Apr 29, 2024

Very easy to order

Fast Eddie

Site Experience Feedback

Apr 29, 2024

Made a purchase once before and got the ink cartridges.

Online Shopper

Site Experience Feedback

Apr 17, 2024

Easy site. Have ordered before and satisfied.

jmvdo

Site Experience Feedback

Apr 27, 2024

website easy to navigate

JHD

Site Experience Feedback

Apr 26, 2024

Website is easy to use and it's great to have a remanufactured cartridge available for personal/occasional use of the printer.

Bill

Site Experience Feedback

Apr 26, 2024

I have ordered from Refill Bay before and I am always very satisfied.

Daisy

Site Experience Feedback

Apr 25, 2024

So glad I found you! You saved my life. Needed to print something out for a deadline and only had an ancient printer where I am right now. The cartridge was PERFECT and CHEAP. $8.00??? Very affordable.

morris

Post-Delivery Feedback

Apr 25, 2024

delivery supposed to be 4/22, but USPS came in late and not delivered, same on 4/23, and finally 0n 4/24 USPS left package with my neighbor as we are closing by 3:30 pm

Rooster

Site Experience Feedback

Apr 25, 2024

good product, good service

Lacey355

Site Experience Feedback

Apr 25, 2024

My experience went well. I have no complaints.

BillyBob

Site Experience Feedback

Apr 24, 2024

Pricing is reasonable for re-fills but quality still remains to be seen. I don't expect problems, but I have been disappointed before. Ordering was straight forward.

BamaColonel

Site Experience Feedback

Apr 23, 2024

It was a very pleasant experience, and very easy to navigate.

Wella

Site Experience Feedback

Apr 08, 2024

Too long


Post-Delivery Feedback

Apr 23, 2024

Good product, good price, good delivery

Online Shopper

Site Experience Feedback

Apr 15, 2024

This is my first time to order, please let me reciece


Post-Delivery Feedback

Apr 23, 2024

The item was broken and black ink was every where when I opened the package, I phoned your place of business and the person I talked to said they send a new one. Hope you make good.

myc motors inc

Site Experience Feedback

Apr 22, 2024

very good product