Refill Bay Reviews - 697 Reviews - 8.7/10
Refill Bay Rating
Overall Satisfaction | 8.7 /10 |
---|---|
Would Shop Here Again | 8.7 /10 |
Likelihood to Recommend | 8.5 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.2 /10 |
Checkout Satisfaction | 9.3 /10 |
Product Met Expectations | 8.7 /10 |
On-Time Delivery | 9.0 /10 |
Satisfaction with Customer Support | 7.7 /10 |
8.7out of 10
Would Shop Here Again:
8.7out of 10
Likelihood To Recommend:
8.5out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 79% | 83% |
Neutral | 15% | 17% |
Negative | 6% | 1% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.3 out of 10
Shipping Charges
Satisfaction with shipping charges
8.2 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.0 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.9 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
7.7 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
10.0 out of 10
Recent Reviews for Refill Bay
Showing 1 - 20 of 697
trapper
Site Experience Feedback
Nov 25, 2024
No problem
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jayo
Site Experience Feedback
Nov 25, 2024
The site was very easy to use. I checked many sites and refillBay was the least expensive and user friendly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 25, 2024
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jim
Site Experience Feedback
Nov 25, 2024
Tough to get started
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Chops
Site Experience Feedback
Nov 25, 2024
I found what I wanted quickly. Prices are good. Checkout is clear and easy. Good experience.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
CJ
Site Experience Feedback
Nov 24, 2024
Took some looking but I found it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Pompano62
Site Experience Feedback
Nov 22, 2024
Googled my Brother (model number) printer cartridges, checked several out and you had the best prices. I am very happy with the purchase process, and hope the product quality equals the procurement quality.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
JLN
Site Experience Feedback
Nov 22, 2024
Quick results.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Lynn
Site Experience Feedback
Nov 07, 2024
I wish it was a little easier to refill myself.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Lynn
Post-Delivery Feedback
Nov 22, 2024
I like it okay, I would like to return for refills but don't know how or if can be done.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: 8
- Full ratings for this review »
coach
Site Experience Feedback
Nov 21, 2024
so far so good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
mich
Site Experience Feedback
Nov 20, 2024
its very easy to find the stuff and the price are very resnbale
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Koba
Site Experience Feedback
Nov 20, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Rich Sr.
Site Experience Feedback
Nov 11, 2024
My last purchase from Refill Bay was Jan 8th, 2024. I am amazed at the lifetime of your cartridges---best ever and I have been using a large variety of cartridges since the lates 60's. One omission in your 'previous purchase' input line is it excludes those made within 'one' year but after 6 months!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 18, 2024
You have a good store -- But: about 1 in 4 hp refills fail to be accepted (not your fault I suppose, (2) Please try to give the 220 pages/per cartridge, and, since they dry out, try to keep your catrridges fresh. Thanss!
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Great place for ink.
Site Experience Feedback
Nov 18, 2024
Easy n great deals.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
ziggy
Site Experience Feedback
Nov 18, 2024
quick n easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ellen
Site Experience Feedback
Nov 17, 2024
First order. Hope I ordered right cartridge.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
hillbilly
Site Experience Feedback
Nov 16, 2024
great
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Bootsie
Site Experience Feedback
Nov 16, 2024
It was figficult
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
- Full ratings for this review »
PhxAmigo
Site Experience Feedback
Nov 15, 2024
easy to use and great prices. I didn't think I'd find this cartridge and thank God I found one here.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »