Refill Bay Reviews - 697 Reviews - 8.8/10
Refill Bay Rating
Overall Satisfaction | 8.8 /10 |
---|---|
Would Shop Here Again | 8.8 /10 |
Likelihood to Recommend | 8.5 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.2 /10 |
Checkout Satisfaction | 9.3 /10 |
Product Met Expectations | 8.7 /10 |
On-Time Delivery | 9.0 /10 |
Satisfaction with Customer Support | 7.8 /10 |
8.8out of 10
Would Shop Here Again:
8.8out of 10
Likelihood To Recommend:
8.5out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 79% | 83% |
Neutral | 15% | 16% |
Negative | 5% | 1% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.3 out of 10
Shipping Charges
Satisfaction with shipping charges
8.2 out of 10
Variety of Shipping Options
Desired shipping options were available
9.1 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.0 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.0 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
7.8 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
10.0 out of 10
Recent Reviews for Refill Bay
Showing 341 - 360 of 697
gmc
Site Experience Feedback
May 03, 2024
Refill Bay was referenced by HP in original purchase of printer. I see HP and other manufactures as gouging their users on Ink cartridge costs. I am leery of non-OEM ink cartridges but HP's reference added a bit (?) of quality assurance. Performance will determine my product satisfaction.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
gmc
Post-Delivery Feedback
May 11, 2024
Ordering and receiving the product was as advertised, completely satisfied. The quality of the product is yet to be determined.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 9
- Customer Support: N/A
- Full ratings for this review »
Oudy
Post-Delivery Feedback
May 10, 2024
I am always happy with your products and delivery is very fast.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
RV
Site Experience Feedback
May 08, 2024
Sorry, I just said all I was asked...this is too long
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Itinerant teacher
Site Experience Feedback
May 08, 2024
For an educator that has to purchase their own supplies for printing materials, this is an economical alternative to pricey retail stores.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
RON
Site Experience Feedback
May 07, 2024
I indicated what item I needed and the system took me to your site to purchase your product. Thanks !
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
ink
Site Experience Feedback
Apr 29, 2024
prices are good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
ink
Post-Delivery Feedback
May 07, 2024
The prices were great and they worked good.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Christopher
Site Experience Feedback
May 07, 2024
Na
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
mommabear
Site Experience Feedback
Apr 24, 2024
Good Experience!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
mommabear
Post-Delivery Feedback
May 07, 2024
excellent experience!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
KentC
Site Experience Feedback
Apr 23, 2024
Very fast service and product always meets expectations. Good price too!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
KentC
Post-Delivery Feedback
May 06, 2024
Recently purchased some HP printer cartridges. People think they are too expensive but they are affordable. Shop around and you will find that refillbay is the best deal--quality and fast delivery. Good communication also. I am a return customer.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Izzy Inher
Site Experience Feedback
May 05, 2024
I searched and found my ink cartridge and purchased it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- Full ratings for this review »
Cisco
Site Experience Feedback
May 05, 2024
It was good
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Millie
Site Experience Feedback
May 05, 2024
No comments
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Nick Argead
Site Experience Feedback
May 05, 2024
The site provided a coupon code immediately and the products came right up. It was easy to order and streamlined for efficiency. The prices are unbeatable too.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
tony
Site Experience Feedback
May 04, 2024
good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bad Brent
Site Experience Feedback
May 04, 2024
I googled what I wanted. I was gonna get it from Amazon. But then I saw your prices and you where cheaper. So fuck Amazon I gave you the business.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Sunshine61
Site Experience Feedback
May 03, 2024
I think shipping is a little expensive
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
...
Site Experience Feedback
Apr 22, 2024
,,,
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
...
Post-Delivery Feedback
May 02, 2024
What a relief it was to find ink for my age old, but still in perfect working order printer. HP Deskjet 880C. There was no ink cartridges to be found in town, I was worried I couldn't find ink. A little exploration on the internet was all it took to find the needed cartridges. The options offered were diverse, covering all needs, and the price was perfect. To Top it off, delivery followed shortly after ordering. Arrival was in good time with all the ink needed. I went from apprehensive at the thought of purchasing online to being impressed at the swiftness of receipt all in good order. I'll be certain to purchase inks from Refillbay again in the future. Happy customer here.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
HomeCare
Post-Delivery Feedback
May 01, 2024
refillBay is the place I go to purchase toner. Period!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Ale
Site Experience Feedback
Apr 30, 2024
I've been purchasing items from RefillBay for years and I love the convenience and affordability of the products!. Lots of quality products and easy shopping experience. Thank you for your business!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
DWood
Site Experience Feedback
Apr 30, 2024
Easy experience but I'm price driven and still need to receive cartridges and use them before using this site again
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »