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Refill Bay Reviews - 697 Reviews - 8.8/10

Nov 27, 2024
Refill Bay offers high quality compatible, remanufactured, and genuine printer cartridges at discounted price. Refill Bay focuses on saving customers money, all the while offering quality products and excellent customer service. Whether you want to refill your own cartridge, or buy a professionally remanufactured cartridge, at Refill Bay they're all about giving customers options.

Refill Bay Rating

Rating
Overall Satisfaction8.8 /10
Would Shop Here Again8.8 /10
Likelihood to Recommend8.5 /10
Product Selection9.3 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.3 /10
Product Met Expectations8.7 /10
On-Time Delivery9.0 /10
Satisfaction with Customer Support7.8 /10
Overall Satisfaction:
 

8.8out of 10


Would Shop Here Again:

 

8.8out of 10


Likelihood To Recommend:

 

8.5out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

79%83%

Neutral

15%16%

Negative

5%1%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.3 out of 10

Shipping Charges

Satisfaction with shipping charges

8.2 out of 10

Variety of Shipping Options

Desired shipping options were available

9.1 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.0 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.0 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.7 out of 10

Customer Support

Satisfaction with assisted or self-service help

7.8 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.1 out of 10

Returns Process

Satisfaction with the returns process

10.0 out of 10

Recent Reviews for Refill Bay

Showing 341 - 360 of 697

gmc

Site Experience Feedback

May 03, 2024

Refill Bay was referenced by HP in original purchase of printer. I see HP and other manufactures as gouging their users on Ink cartridge costs. I am leery of non-OEM ink cartridges but HP's reference added a bit (?) of quality assurance. Performance will determine my product satisfaction.


Post-Delivery Feedback

May 11, 2024

Ordering and receiving the product was as advertised, completely satisfied. The quality of the product is yet to be determined.

Oudy

Post-Delivery Feedback

May 10, 2024

I am always happy with your products and delivery is very fast.

RV

Site Experience Feedback

May 08, 2024

Sorry, I just said all I was asked...this is too long

Itinerant teacher

Site Experience Feedback

May 08, 2024

For an educator that has to purchase their own supplies for printing materials, this is an economical alternative to pricey retail stores.

RON

Site Experience Feedback

May 07, 2024

I indicated what item I needed and the system took me to your site to purchase your product. Thanks !

ink

Site Experience Feedback

Apr 29, 2024

prices are good


Post-Delivery Feedback

May 07, 2024

The prices were great and they worked good.

Christopher

Site Experience Feedback

May 07, 2024

Na

mommabear

Site Experience Feedback

Apr 24, 2024

Good Experience!


Post-Delivery Feedback

May 07, 2024

excellent experience!

KentC

Site Experience Feedback

Apr 23, 2024

Very fast service and product always meets expectations. Good price too!


Post-Delivery Feedback

May 06, 2024

Recently purchased some HP printer cartridges. People think they are too expensive but they are affordable. Shop around and you will find that refillbay is the best deal--quality and fast delivery. Good communication also. I am a return customer.

Izzy Inher

Site Experience Feedback

May 05, 2024

I searched and found my ink cartridge and purchased it

Cisco

Site Experience Feedback

May 05, 2024

It was good

Millie

Site Experience Feedback

May 05, 2024

No comments

Nick Argead

Site Experience Feedback

May 05, 2024

The site provided a coupon code immediately and the products came right up. It was easy to order and streamlined for efficiency. The prices are unbeatable too.

tony

Site Experience Feedback

May 04, 2024

good experience

Bad Brent

Site Experience Feedback

May 04, 2024

I googled what I wanted. I was gonna get it from Amazon. But then I saw your prices and you where cheaper. So fuck Amazon I gave you the business.

Sunshine61

Site Experience Feedback

May 03, 2024

I think shipping is a little expensive

...

Site Experience Feedback

Apr 22, 2024

,,,


Post-Delivery Feedback

May 02, 2024

What a relief it was to find ink for my age old, but still in perfect working order printer. HP Deskjet 880C. There was no ink cartridges to be found in town, I was worried I couldn't find ink. A little exploration on the internet was all it took to find the needed cartridges. The options offered were diverse, covering all needs, and the price was perfect. To Top it off, delivery followed shortly after ordering. Arrival was in good time with all the ink needed. I went from apprehensive at the thought of purchasing online to being impressed at the swiftness of receipt all in good order. I'll be certain to purchase inks from Refillbay again in the future. Happy customer here.

HomeCare

Post-Delivery Feedback

May 01, 2024

refillBay is the place I go to purchase toner. Period!

Ale

Site Experience Feedback

Apr 30, 2024

I've been purchasing items from RefillBay for years and I love the convenience and affordability of the products!. Lots of quality products and easy shopping experience. Thank you for your business!

DWood

Site Experience Feedback

Apr 30, 2024

Easy experience but I'm price driven and still need to receive cartridges and use them before using this site again