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Refill Bay Reviews - 697 Reviews - 8.8/10

Nov 27, 2024
Refill Bay offers high quality compatible, remanufactured, and genuine printer cartridges at discounted price. Refill Bay focuses on saving customers money, all the while offering quality products and excellent customer service. Whether you want to refill your own cartridge, or buy a professionally remanufactured cartridge, at Refill Bay they're all about giving customers options.

Refill Bay Rating

Rating
Overall Satisfaction8.8 /10
Would Shop Here Again8.8 /10
Likelihood to Recommend8.5 /10
Product Selection9.3 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.3 /10
Product Met Expectations8.7 /10
On-Time Delivery9.0 /10
Satisfaction with Customer Support7.8 /10
Overall Satisfaction:
 

8.8out of 10


Would Shop Here Again:

 

8.8out of 10


Likelihood To Recommend:

 

8.5out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

79%83%

Neutral

15%16%

Negative

5%1%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.3 out of 10

Shipping Charges

Satisfaction with shipping charges

8.2 out of 10

Variety of Shipping Options

Desired shipping options were available

9.1 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.0 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.0 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.7 out of 10

Customer Support

Satisfaction with assisted or self-service help

7.8 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.1 out of 10

Returns Process

Satisfaction with the returns process

10.0 out of 10

Recent Reviews for Refill Bay

Showing 321 - 340 of 697

Online Shopper

Post-Delivery Feedback

May 23, 2024

All Good

Robert D

Site Experience Feedback

May 23, 2024

I did not have hard time finding the right toner for my printer requirement. Easily manage to proceed with the order until check out and payment.

LAINEY

Site Experience Feedback

May 22, 2024

This was an easy website to negotiate; it made purchasing straight forward and fast.

Trigger

Site Experience Feedback

May 21, 2024

It was great.

Online Shopper

Site Experience Feedback

May 21, 2024

I got in---seen what I want- and ordered. I hope it is the right one when it gets here

Jimbo

Site Experience Feedback

May 20, 2024

good

Fonda

Site Experience Feedback

May 20, 2024

Overall experience was easy and proficient.

jonah

Site Experience Feedback

May 20, 2024

Good. Thanks

none

Site Experience Feedback

May 20, 2024

OK

abi

Site Experience Feedback

May 19, 2024

n/a

Montypiper

Site Experience Feedback

May 19, 2024

Refill bay made getting ink simple, affordable, and an overall great experience.

Bella

Post-Delivery Feedback

May 19, 2024

I’ve received my order, but haven’t had a chance to use them in my printer haven’t even opened the package yet. My last order was great. I’m counting on this one to be the same . I’ll keep you posted

Online Shopper

Site Experience Feedback

May 18, 2024

Site had difficulty recognizing my email??

wren

Site Experience Feedback

May 06, 2024

Very organized, thank you!


Post-Delivery Feedback

May 16, 2024

Next day shipping would be great!

Bumble bee

Site Experience Feedback

May 15, 2024

Good

Daisy

Site Experience Feedback

May 14, 2024

Buena interacción con el sitio web, facilidad de encontrar el producto y a buen precio .

AJFornork

Site Experience Feedback

May 14, 2024

this site was easy to use and the pricing was excellent

melos

Post-Delivery Feedback

May 14, 2024

good customer

Online Shopper

Site Experience Feedback

May 13, 2024

Good

Sister Grateful

Site Experience Feedback

May 11, 2024

It was easy because I had my prior ordering information in my account.