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Refill Bay Reviews - 697 Reviews - 8.8/10

Nov 27, 2024
Refill Bay offers high quality compatible, remanufactured, and genuine printer cartridges at discounted price. Refill Bay focuses on saving customers money, all the while offering quality products and excellent customer service. Whether you want to refill your own cartridge, or buy a professionally remanufactured cartridge, at Refill Bay they're all about giving customers options.

Refill Bay Rating

Rating
Overall Satisfaction8.8 /10
Would Shop Here Again8.8 /10
Likelihood to Recommend8.5 /10
Product Selection9.3 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.3 /10
Product Met Expectations8.7 /10
On-Time Delivery9.0 /10
Satisfaction with Customer Support7.8 /10
Overall Satisfaction:
 

8.8out of 10


Would Shop Here Again:

 

8.8out of 10


Likelihood To Recommend:

 

8.5out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

79%83%

Neutral

15%16%

Negative

5%1%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.3 out of 10

Shipping Charges

Satisfaction with shipping charges

8.2 out of 10

Variety of Shipping Options

Desired shipping options were available

9.1 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.0 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.0 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.7 out of 10

Customer Support

Satisfaction with assisted or self-service help

7.8 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.1 out of 10

Returns Process

Satisfaction with the returns process

10.0 out of 10

Recent Reviews for Refill Bay

Showing 301 - 320 of 697

Pete

Site Experience Feedback

May 24, 2024

smooth purchase


Post-Delivery Feedback

Jun 03, 2024

satisfied, easy process and good price, fast delivery.

LaLa

Site Experience Feedback

Jun 02, 2024

Too long for a survey.

PGW

Site Experience Feedback

Jun 01, 2024

Very easy and quick

Fedmex

Site Experience Feedback

May 31, 2024

Awersome

Wayne

Site Experience Feedback

May 23, 2024

It was good. Did not see the coupon so I lost out on 15% discount MD24

BradKT

Site Experience Feedback

May 30, 2024

This website was easy to use and the fact that I was buying re-manufactured Canon printer cartridges is a big plus. Prices were 20-30% lower than on Amazon. Good experience. I recommend it.

sweet lady

Site Experience Feedback

May 30, 2024

not much to share first time ordering, will know later after i receive order, so far all is good

rud

Site Experience Feedback

May 30, 2024

All good

Neezee

Site Experience Feedback

May 30, 2024

Great online experience. Just hope the quality is good when I receive the package

Jake

Site Experience Feedback

May 06, 2024

A little high in price!


Post-Delivery Feedback

May 29, 2024

Works like original.

Online Shopper

Site Experience Feedback

May 29, 2024

cyan ink would not work

Dug

Site Experience Feedback

May 28, 2024

good

Printer Gal

Site Experience Feedback

May 27, 2024

My interaction with your website was good. I was able to order the ink I was looking for in a timely fashion. I trust that the items I have ordered will be what I need to replace the current empty ink cartridges that are currently in my printer.

Online Shopper

Site Experience Feedback

May 27, 2024

It’s user friendly.

NONE

Site Experience Feedback

May 27, 2024

NOT NEEDED

Phil

Post-Delivery Feedback

May 26, 2024

Easy to purchases

PIPO

Site Experience Feedback

May 25, 2024

web-site is good

Carla F

Site Experience Feedback

May 23, 2024

good experience, lots of pricing options which allows me to freely shop for my needs

Colby

Site Experience Feedback

May 23, 2024

First Purchase

Nick

Post-Delivery Feedback

May 23, 2024

I ordered 2 HP ink cartridges, 1 black and 1 color. Upon arrival, I changed the color cartridge first, but the printer would not print. Upon close examination and comparison of the circuitry to the old cartridge, it was a smaller impossible to make contact with the printer circuit