Refill Bay Reviews - 697 Reviews - 8.8/10
Refill Bay Rating
Overall Satisfaction | 8.8 /10 |
---|---|
Would Shop Here Again | 8.8 /10 |
Likelihood to Recommend | 8.5 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.2 /10 |
Checkout Satisfaction | 9.3 /10 |
Product Met Expectations | 8.7 /10 |
On-Time Delivery | 9.0 /10 |
Satisfaction with Customer Support | 7.8 /10 |
8.8out of 10
Would Shop Here Again:
8.8out of 10
Likelihood To Recommend:
8.5out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 79% | 83% |
Neutral | 15% | 16% |
Negative | 5% | 1% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.3 out of 10
Shipping Charges
Satisfaction with shipping charges
8.2 out of 10
Variety of Shipping Options
Desired shipping options were available
9.1 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.0 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.0 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
7.8 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
10.0 out of 10
Recent Reviews for Refill Bay
Showing 301 - 320 of 697
Pete
Site Experience Feedback
May 24, 2024
smooth purchase
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Pete
Post-Delivery Feedback
Jun 03, 2024
satisfied, easy process and good price, fast delivery.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
LaLa
Site Experience Feedback
Jun 02, 2024
Too long for a survey.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
PGW
Site Experience Feedback
Jun 01, 2024
Very easy and quick
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Fedmex
Site Experience Feedback
May 31, 2024
Awersome
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Wayne
Site Experience Feedback
May 23, 2024
It was good. Did not see the coupon so I lost out on 15% discount MD24
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
BradKT
Site Experience Feedback
May 30, 2024
This website was easy to use and the fact that I was buying re-manufactured Canon printer cartridges is a big plus. Prices were 20-30% lower than on Amazon. Good experience. I recommend it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
sweet lady
Site Experience Feedback
May 30, 2024
not much to share first time ordering, will know later after i receive order, so far all is good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
rud
Site Experience Feedback
May 30, 2024
All good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Neezee
Site Experience Feedback
May 30, 2024
Great online experience. Just hope the quality is good when I receive the package
- Overall Rating: 6
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
- Full ratings for this review »
Jake
Site Experience Feedback
May 06, 2024
A little high in price!
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
- Full ratings for this review »
Jake
Post-Delivery Feedback
May 29, 2024
Works like original.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
May 29, 2024
cyan ink would not work
- Overall Rating: 2
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
- Full ratings for this review »
Dug
Site Experience Feedback
May 28, 2024
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Printer Gal
Site Experience Feedback
May 27, 2024
My interaction with your website was good. I was able to order the ink I was looking for in a timely fashion. I trust that the items I have ordered will be what I need to replace the current empty ink cartridges that are currently in my printer.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Online Shopper
Site Experience Feedback
May 27, 2024
It’s user friendly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
NONE
Site Experience Feedback
May 27, 2024
NOT NEEDED
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Phil
Post-Delivery Feedback
May 26, 2024
Easy to purchases
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: 9
- Full ratings for this review »
PIPO
Site Experience Feedback
May 25, 2024
web-site is good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Carla F
Site Experience Feedback
May 23, 2024
good experience, lots of pricing options which allows me to freely shop for my needs
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Colby
Site Experience Feedback
May 23, 2024
First Purchase
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Nick
Post-Delivery Feedback
May 23, 2024
I ordered 2 HP ink cartridges, 1 black and 1 color. Upon arrival, I changed the color cartridge first, but the printer would not print. Upon close examination and comparison of the circuitry to the old cartridge, it was a smaller impossible to make contact with the printer circuit
- Overall Rating: 1
- Would Shop Here Again: N/A
- Likelihood To Recommend: 1
- On Time Delivery: 10
- Customer Support: 1
- Full ratings for this review »