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Refill Bay Reviews - 695 Reviews - 8.7/10

Nov 27, 2024
Refill Bay offers high quality compatible, remanufactured, and genuine printer cartridges at discounted price. Refill Bay focuses on saving customers money, all the while offering quality products and excellent customer service. Whether you want to refill your own cartridge, or buy a professionally remanufactured cartridge, at Refill Bay they're all about giving customers options.

Refill Bay Rating

Rating
Overall Satisfaction8.7 /10
Would Shop Here Again8.7 /10
Likelihood to Recommend8.5 /10
Product Selection9.3 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.3 /10
Product Met Expectations8.7 /10
On-Time Delivery9.0 /10
Satisfaction with Customer Support7.7 /10
Overall Satisfaction:
 

8.7out of 10


Would Shop Here Again:

 

8.7out of 10


Likelihood To Recommend:

 

8.5out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

79%83%

Neutral

15%17%

Negative

6%1%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.3 out of 10

Shipping Charges

Satisfaction with shipping charges

8.2 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.0 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.9 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.7 out of 10

Customer Support

Satisfaction with assisted or self-service help

7.7 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.1 out of 10

Returns Process

Satisfaction with the returns process

10.0 out of 10

Recent Reviews for Refill Bay

Showing 281 - 300 of 695

Bob

Site Experience Feedback

Jun 12, 2024

Website seemed good but I can not comment accurately to the product yet. LOVE DISCOUNTS and free shipoing for buying a bit more.

PMA Lady

Site Experience Feedback

Jun 11, 2024

I like how quickly I can order and receive my product

HK

Site Experience Feedback

Jun 11, 2024

Easy to order with coupon code

Rupe23

Site Experience Feedback

May 30, 2024

Have ordered before. Was very happy


Post-Delivery Feedback

Jun 11, 2024

Very happy 23rupe

hale

Site Experience Feedback

Jun 11, 2024

I purchased cartridges for two different printers. After selecting the cartridges for the first printer and "sending" them to the cart, I went to the list of cartridges for my second printer, selected two, and sent them to my cart. When I then went to my cart, the first grop of cartridges were gone, and I had a hard time thereafter reentering two different printers' cartridges on the same oder.

KC

Site Experience Feedback

Jun 10, 2024

Good

Online Shopper

Site Experience Feedback

Jun 10, 2024

It was very easy to find the products I needed and was very easy to checkout

Online Shopper

Post-Delivery Feedback

Jun 10, 2024

Excellent

Print4u

Site Experience Feedback

Jun 09, 2024

My printer name was not on the list, had to find it from another that was compatible(ML2070)

Phtsweetie73

Site Experience Feedback

Jun 08, 2024

The products are inexpensive. However, I was unable to use the coupon code that I was given, because there was no place to input it while ordering.

Online Shopper

Site Experience Feedback

Jun 08, 2024

Very good

Svet

Site Experience Feedback

Jun 07, 2024

Good experience!

Merle

Site Experience Feedback

May 30, 2024

Good


Post-Delivery Feedback

Jun 07, 2024

Placed order. Order accepted. Order shipped. Order recieved as indicated . No problems. Thank You. Merle A McConnell

Petiteqwen

Site Experience Feedback

Jun 06, 2024

Even though we have a large photocopy machine for the entire office to print from, we are discouraged from printing in color. So I am using my personal printer in my office at work. Rather then spend ridiculous money for the toner cartridges from HP, I shopped around for better prices. I JUST purchased TWO sets for almost the same as ONE from HP. Thank you Refill Bay! Watch for my post once I've received the cartridges and I'll let you know how well they work!

Arnie

Site Experience Feedback

Jun 06, 2024

No problem

ok

Site Experience Feedback

Jun 05, 2024

ok

softball

Post-Delivery Feedback

Jun 04, 2024

very happy with purchase and very quick delivery

Bill

Site Experience Feedback

May 25, 2024

Great experience and great savings.


Post-Delivery Feedback

Jun 04, 2024

Good experience. Have only printed two items since purchase.

Pete

Site Experience Feedback

May 24, 2024

smooth purchase


Post-Delivery Feedback

Jun 03, 2024

satisfied, easy process and good price, fast delivery.

LaLa

Site Experience Feedback

Jun 02, 2024

Too long for a survey.