Refill Bay Reviews - 695 Reviews - 8.7/10
Refill Bay Rating
Overall Satisfaction | 8.7 /10 |
---|---|
Would Shop Here Again | 8.7 /10 |
Likelihood to Recommend | 8.5 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.2 /10 |
Checkout Satisfaction | 9.3 /10 |
Product Met Expectations | 8.7 /10 |
On-Time Delivery | 9.0 /10 |
Satisfaction with Customer Support | 7.7 /10 |
8.7out of 10
Would Shop Here Again:
8.7out of 10
Likelihood To Recommend:
8.5out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 79% | 83% |
Neutral | 15% | 17% |
Negative | 6% | 1% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.3 out of 10
Shipping Charges
Satisfaction with shipping charges
8.2 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.0 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.9 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
7.7 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
10.0 out of 10
Recent Reviews for Refill Bay
Showing 281 - 300 of 695
Bob
Site Experience Feedback
Jun 12, 2024
Website seemed good but I can not comment accurately to the product yet. LOVE DISCOUNTS and free shipoing for buying a bit more.
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
- Full ratings for this review »
PMA Lady
Site Experience Feedback
Jun 11, 2024
I like how quickly I can order and receive my product
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
HK
Site Experience Feedback
Jun 11, 2024
Easy to order with coupon code
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Rupe23
Site Experience Feedback
May 30, 2024
Have ordered before. Was very happy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Rupe23
Post-Delivery Feedback
Jun 11, 2024
Very happy 23rupe
- Overall Rating: 1
- Would Shop Here Again: N/A
- Likelihood To Recommend: 1
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
hale
Site Experience Feedback
Jun 11, 2024
I purchased cartridges for two different printers. After selecting the cartridges for the first printer and "sending" them to the cart, I went to the list of cartridges for my second printer, selected two, and sent them to my cart. When I then went to my cart, the first grop of cartridges were gone, and I had a hard time thereafter reentering two different printers' cartridges on the same oder.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
KC
Site Experience Feedback
Jun 10, 2024
Good
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jun 10, 2024
It was very easy to find the products I needed and was very easy to checkout
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Jun 10, 2024
Excellent
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Print4u
Site Experience Feedback
Jun 09, 2024
My printer name was not on the list, had to find it from another that was compatible(ML2070)
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Phtsweetie73
Site Experience Feedback
Jun 08, 2024
The products are inexpensive. However, I was unable to use the coupon code that I was given, because there was no place to input it while ordering.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jun 08, 2024
Very good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Svet
Site Experience Feedback
Jun 07, 2024
Good experience!
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 7
- Full ratings for this review »
Merle
Site Experience Feedback
May 30, 2024
Good
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Merle
Post-Delivery Feedback
Jun 07, 2024
Placed order. Order accepted. Order shipped. Order recieved as indicated . No problems. Thank You. Merle A McConnell
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Petiteqwen
Site Experience Feedback
Jun 06, 2024
Even though we have a large photocopy machine for the entire office to print from, we are discouraged from printing in color. So I am using my personal printer in my office at work. Rather then spend ridiculous money for the toner cartridges from HP, I shopped around for better prices. I JUST purchased TWO sets for almost the same as ONE from HP. Thank you Refill Bay! Watch for my post once I've received the cartridges and I'll let you know how well they work!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Arnie
Site Experience Feedback
Jun 06, 2024
No problem
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
ok
Site Experience Feedback
Jun 05, 2024
ok
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
softball
Post-Delivery Feedback
Jun 04, 2024
very happy with purchase and very quick delivery
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Bill
Site Experience Feedback
May 25, 2024
Great experience and great savings.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bill
Post-Delivery Feedback
Jun 04, 2024
Good experience. Have only printed two items since purchase.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Pete
Site Experience Feedback
May 24, 2024
smooth purchase
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Pete
Post-Delivery Feedback
Jun 03, 2024
satisfied, easy process and good price, fast delivery.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
LaLa
Site Experience Feedback
Jun 02, 2024
Too long for a survey.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »