Refill Bay Reviews - 695 Reviews - 8.7/10
Refill Bay Rating
Overall Satisfaction | 8.7 /10 |
---|---|
Would Shop Here Again | 8.7 /10 |
Likelihood to Recommend | 8.5 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.2 /10 |
Checkout Satisfaction | 9.3 /10 |
Product Met Expectations | 8.7 /10 |
On-Time Delivery | 9.0 /10 |
Satisfaction with Customer Support | 7.7 /10 |
8.7out of 10
Would Shop Here Again:
8.7out of 10
Likelihood To Recommend:
8.5out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 79% | 83% |
Neutral | 15% | 17% |
Negative | 6% | 1% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.3 out of 10
Shipping Charges
Satisfaction with shipping charges
8.2 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.0 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.9 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
7.7 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
10.0 out of 10
Recent Reviews for Refill Bay
Showing 261 - 280 of 695
holly
Site Experience Feedback
Jun 21, 2024
I just went to my order history and repeated the order. super easy, fast and cheap
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jun 21, 2024
first time ordering. Hopefully receive items in a timely manner.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Moose
Site Experience Feedback
Jun 20, 2024
Good!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 7
- Full ratings for this review »
Great
Site Experience Feedback
Jun 20, 2024
Price is the best.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ray K
Site Experience Feedback
Jun 20, 2024
None
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
DJ
Site Experience Feedback
Jun 19, 2024
All around good experience with the website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Teacher 1
Site Experience Feedback
Jun 19, 2024
It was a very clear and pleasure experience
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 7
- Full ratings for this review »
none
Site Experience Feedback
Jun 19, 2024
ok
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
- Full ratings for this review »
Drea
Site Experience Feedback
Jun 17, 2024
The website is straight forward. No problem whatsoever.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Cray
Site Experience Feedback
Jun 17, 2024
Not bad at all. If I'm happy with what I receive, I'll purchase again.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Eric
Post-Delivery Feedback
Jun 17, 2024
Item was easy to find, easy to order, price right, fast delivery - don't think I left anything out! Thanks -
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
snooks
Site Experience Feedback
Jun 17, 2024
easy to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Doc
Site Experience Feedback
Jun 16, 2024
Site was just fine. Will see what the quality of the product is.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
J.A.
Site Experience Feedback
Jun 16, 2024
All good. No issues.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Sugar
Site Experience Feedback
Jun 15, 2024
OK I checked no survey but was led to one anyway.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jun 15, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Joe
Site Experience Feedback
Jun 03, 2024
Finding the product I needed was easy, price seems fair and the shipping seems fine (an option to use my own shipper # might be good). This survey came up before I have the merchandise. All ratings are only on the buying experience, can't review a product I don't have yet.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Joe
Post-Delivery Feedback
Jun 14, 2024
They had the toner cartridges that we needed at a good price. They shipped quickly and the product was what they said it was.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Augie
Site Experience Feedback
Jun 13, 2024
My first time and would like to respond after shipment has arrived
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Happy
Site Experience Feedback
Jun 12, 2024
very easy to select cartridges
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
D
Site Experience Feedback
May 30, 2024
Ease of finding my product and purchasing.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
D
Post-Delivery Feedback
Jun 12, 2024
I was skeptical at first but ordered anyway. Much to my surprise, the products were mailed to me on-time, the order was correct, the products worked and the price was fantastic! I will definitely order from RefillBay again! Definitely will recommend them!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »