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Refill Bay Reviews - 695 Reviews - 8.7/10

Nov 27, 2024
Refill Bay offers high quality compatible, remanufactured, and genuine printer cartridges at discounted price. Refill Bay focuses on saving customers money, all the while offering quality products and excellent customer service. Whether you want to refill your own cartridge, or buy a professionally remanufactured cartridge, at Refill Bay they're all about giving customers options.

Refill Bay Rating

Rating
Overall Satisfaction8.7 /10
Would Shop Here Again8.7 /10
Likelihood to Recommend8.5 /10
Product Selection9.3 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.3 /10
Product Met Expectations8.7 /10
On-Time Delivery9.0 /10
Satisfaction with Customer Support7.7 /10
Overall Satisfaction:
 

8.7out of 10


Would Shop Here Again:

 

8.7out of 10


Likelihood To Recommend:

 

8.5out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

79%83%

Neutral

15%17%

Negative

6%1%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.3 out of 10

Shipping Charges

Satisfaction with shipping charges

8.2 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.0 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.9 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.7 out of 10

Customer Support

Satisfaction with assisted or self-service help

7.7 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.1 out of 10

Returns Process

Satisfaction with the returns process

10.0 out of 10

Recent Reviews for Refill Bay

Showing 261 - 280 of 695

holly

Site Experience Feedback

Jun 21, 2024

I just went to my order history and repeated the order. super easy, fast and cheap

Online Shopper

Site Experience Feedback

Jun 21, 2024

first time ordering. Hopefully receive items in a timely manner.

Moose

Site Experience Feedback

Jun 20, 2024

Good!

Great

Site Experience Feedback

Jun 20, 2024

Price is the best.

Ray K

Site Experience Feedback

Jun 20, 2024

None

DJ

Site Experience Feedback

Jun 19, 2024

All around good experience with the website.

Teacher 1

Site Experience Feedback

Jun 19, 2024

It was a very clear and pleasure experience

none

Site Experience Feedback

Jun 19, 2024

ok

Drea

Site Experience Feedback

Jun 17, 2024

The website is straight forward. No problem whatsoever.

Cray

Site Experience Feedback

Jun 17, 2024

Not bad at all. If I'm happy with what I receive, I'll purchase again.

Eric

Post-Delivery Feedback

Jun 17, 2024

Item was easy to find, easy to order, price right, fast delivery - don't think I left anything out! Thanks -

snooks

Site Experience Feedback

Jun 17, 2024

easy to use.

Doc

Site Experience Feedback

Jun 16, 2024

Site was just fine. Will see what the quality of the product is.

J.A.

Site Experience Feedback

Jun 16, 2024

All good. No issues.

Sugar

Site Experience Feedback

Jun 15, 2024

OK I checked no survey but was led to one anyway.

Online Shopper

Site Experience Feedback

Jun 15, 2024

Good

Joe

Site Experience Feedback

Jun 03, 2024

Finding the product I needed was easy, price seems fair and the shipping seems fine (an option to use my own shipper # might be good). This survey came up before I have the merchandise. All ratings are only on the buying experience, can't review a product I don't have yet.


Post-Delivery Feedback

Jun 14, 2024

They had the toner cartridges that we needed at a good price. They shipped quickly and the product was what they said it was.

Augie

Site Experience Feedback

Jun 13, 2024

My first time and would like to respond after shipment has arrived

Happy

Site Experience Feedback

Jun 12, 2024

very easy to select cartridges

D

Site Experience Feedback

May 30, 2024

Ease of finding my product and purchasing.


Post-Delivery Feedback

Jun 12, 2024

I was skeptical at first but ordered anyway. Much to my surprise, the products were mailed to me on-time, the order was correct, the products worked and the price was fantastic! I will definitely order from RefillBay again! Definitely will recommend them!