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Refill Bay Reviews - 697 Reviews - 8.7/10

Nov 27, 2024
Refill Bay offers high quality compatible, remanufactured, and genuine printer cartridges at discounted price. Refill Bay focuses on saving customers money, all the while offering quality products and excellent customer service. Whether you want to refill your own cartridge, or buy a professionally remanufactured cartridge, at Refill Bay they're all about giving customers options.

Refill Bay Rating

Rating
Overall Satisfaction8.7 /10
Would Shop Here Again8.7 /10
Likelihood to Recommend8.5 /10
Product Selection9.3 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.3 /10
Product Met Expectations8.7 /10
On-Time Delivery9.0 /10
Satisfaction with Customer Support7.7 /10
Overall Satisfaction:
 

8.7out of 10


Would Shop Here Again:

 

8.7out of 10


Likelihood To Recommend:

 

8.5out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

79%83%

Neutral

15%17%

Negative

6%1%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.3 out of 10

Shipping Charges

Satisfaction with shipping charges

8.2 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.0 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.9 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.7 out of 10

Customer Support

Satisfaction with assisted or self-service help

7.7 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.1 out of 10

Returns Process

Satisfaction with the returns process

10.0 out of 10

Recent Reviews for Refill Bay

Showing 221 - 240 of 697

Ambzzz

Site Experience Feedback

Jul 23, 2024

It's alittle confusing all the spec codes for printers. I wish you could type.yours in and its exact.

easytone

Site Experience Feedback

Jul 23, 2024

Easy to navigate

Dany

Site Experience Feedback

Jul 23, 2024

Very Easy

Online Shopper

Site Experience Feedback

Jul 22, 2024

Good

Kevin

Site Experience Feedback

Jul 15, 2024

Was good


Post-Delivery Feedback

Jul 21, 2024

Awesome experience will definitely buy from again!!

Larry

Site Experience Feedback

Jul 21, 2024

Good product information, easy to order.

DJ

Site Experience Feedback

Jul 20, 2024

Easy Check out and Good quality

ROGO

Site Experience Feedback

Jul 18, 2024

Great price, easy to order and looking forward to using the products

Hot Volcano

Site Experience Feedback

Jul 09, 2024

all good...


Post-Delivery Feedback

Jul 18, 2024

They sent me a lexmark NL-R0016 cartridge instead of a 10N0217 which I ordered and was displayed on the online order page-without explanation if both are the same--ok. I also called and was told that David would call me back and he has not called back yet. The packing list shows the cartridge as a 10N0016...?? The 17 prints 210 pages and the 16 prints 140 pages for what I've seen. ----everything else was good!

Rich

Site Experience Feedback

Jul 16, 2024

Good ,Positive experience

Retired

Post-Delivery Feedback

Jul 15, 2024

Good product good price

madskam

Site Experience Feedback

Jul 10, 2024

site was easy to follow, and the price is better then the big box stores. thank you!

Deep River Woman

Site Experience Feedback

Jul 10, 2024

So far, easy to find what I needed. Ready to order refills from this site exclusively depending on shipping time.

Zer0GriD/Shokwav09

Site Experience Feedback

Jun 22, 2024

neat site, fantastic prices! wouldve gone faster if i had seen the printer model type so i could locate it on site better haha!


Post-Delivery Feedback

Jul 09, 2024

2 of 4 ink refill cartridges did not work.

no

Site Experience Feedback

Jul 08, 2024

no

Judy

Site Experience Feedback

Jul 08, 2024

Very good experience

Online Shopper

Site Experience Feedback

Jul 08, 2024

Good

Stump

Site Experience Feedback

Jun 06, 2024

It was very friendly usable

CoachMitch

Site Experience Feedback

Jul 05, 2024

I was pleasantly surprised and happy that I was easily able to navigate the purchase site. There were no glitches. Amazing! Yours was the best price and the discount was a nice touch. I did not see a Return or Refund Policy. I've gotten compatible cartridges in the past that did not work. Hopefully these will. That is why I bought two, just in case.

Online Shopper

Site Experience Feedback

Jul 05, 2024

Very easy to order