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Refill Bay Reviews - 697 Reviews - 8.7/10

Nov 27, 2024
Refill Bay offers high quality compatible, remanufactured, and genuine printer cartridges at discounted price. Refill Bay focuses on saving customers money, all the while offering quality products and excellent customer service. Whether you want to refill your own cartridge, or buy a professionally remanufactured cartridge, at Refill Bay they're all about giving customers options.

Refill Bay Rating

Rating
Overall Satisfaction8.7 /10
Would Shop Here Again8.7 /10
Likelihood to Recommend8.5 /10
Product Selection9.3 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.3 /10
Product Met Expectations8.7 /10
On-Time Delivery9.0 /10
Satisfaction with Customer Support7.7 /10
Overall Satisfaction:
 

8.7out of 10


Would Shop Here Again:

 

8.7out of 10


Likelihood To Recommend:

 

8.5out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

79%83%

Neutral

15%17%

Negative

6%1%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.3 out of 10

Shipping Charges

Satisfaction with shipping charges

8.2 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.0 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.9 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.7 out of 10

Customer Support

Satisfaction with assisted or self-service help

7.7 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.1 out of 10

Returns Process

Satisfaction with the returns process

10.0 out of 10

Recent Reviews for Refill Bay

Showing 181 - 200 of 697

Andy

Site Experience Feedback

Aug 10, 2024

Very easy to find the model of printer and what I'm looking for, cheap prices too.

rowensky

Site Experience Feedback

Aug 10, 2024

The website has good GUI and it's easy to navigate through. The information on the product is good as well and the pricing is affordable.

Craig

Site Experience Feedback

Aug 09, 2024

Easy to use, hopefully product works as intended.

Jackie

Site Experience Feedback

Aug 09, 2024

good experience

Soony

Site Experience Feedback

Aug 09, 2024

it was good.

PaanaiYaanai

Site Experience Feedback

Jul 31, 2024

Ordering was easy. I shall wait and see how long it takes, condition of product when delivered, and whether it works.


Post-Delivery Feedback

Aug 09, 2024

Great site and resource! Shall return! Please do not disappear!

JERRY

Post-Delivery Feedback

Aug 09, 2024

Transaction process ran smoothly.

Dr Jimenez

Site Experience Feedback

Aug 08, 2024

Good experience and low prices

Dave S

Site Experience Feedback

Aug 08, 2024

Seems very easy to use, but when I put the item I want in the search box it comes up with too many other things confusing what I want to buy

Online Shopper

Site Experience Feedback

Aug 08, 2024

It's hard to do a survey on your first purchase and haven't received the items yet, maybe give it some time to receive it???

Tom

Site Experience Feedback

Aug 07, 2024

It was really easy and fast. I pick Ebay over Amazon any day

Jo

Site Experience Feedback

Aug 07, 2024

Amazing price and quick service

x

Site Experience Feedback

Aug 07, 2024

OK

EGGS

Site Experience Feedback

Aug 01, 2024

First time buyer, I hope all goes well.


Post-Delivery Feedback

Aug 07, 2024

XXL 67 was great.

Online Shopper

Site Experience Feedback

Aug 06, 2024

best supplier

Mimi

Site Experience Feedback

Aug 05, 2024

My local best buy won't deliver and we just wen through a bad storm, trees down

Gin

Site Experience Feedback

Aug 03, 2024

I am just trying your product for the first time.

Online Shopper

Site Experience Feedback

Aug 03, 2024

It was easy.

Bizzylady

Site Experience Feedback

Aug 03, 2024

I’ve not ordered in a while, but with prices so crazy for things, I love to get a bargain, good product and basically recycle in the process. Win, win!

caw4950

Site Experience Feedback

Aug 02, 2024

It was very easy to place my order. I spoke with a customer service rep and they were very helpful. I have ordered from your company for years. I will purchase again. Thank you in advance Carol A. Wright