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Refill Bay Reviews - 697 Reviews - 8.7/10

Nov 27, 2024
Refill Bay offers high quality compatible, remanufactured, and genuine printer cartridges at discounted price. Refill Bay focuses on saving customers money, all the while offering quality products and excellent customer service. Whether you want to refill your own cartridge, or buy a professionally remanufactured cartridge, at Refill Bay they're all about giving customers options.

Refill Bay Rating

Rating
Overall Satisfaction8.7 /10
Would Shop Here Again8.7 /10
Likelihood to Recommend8.5 /10
Product Selection9.3 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.3 /10
Product Met Expectations8.7 /10
On-Time Delivery9.0 /10
Satisfaction with Customer Support7.7 /10
Overall Satisfaction:
 

8.7out of 10


Would Shop Here Again:

 

8.7out of 10


Likelihood To Recommend:

 

8.5out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

79%83%

Neutral

15%17%

Negative

6%1%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.3 out of 10

Shipping Charges

Satisfaction with shipping charges

8.2 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.0 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.9 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.7 out of 10

Customer Support

Satisfaction with assisted or self-service help

7.7 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.1 out of 10

Returns Process

Satisfaction with the returns process

10.0 out of 10

Recent Reviews for Refill Bay

Showing 201 - 220 of 697

T

Site Experience Feedback

Aug 01, 2024

The only issue that I have is that sometimes the cartridges do not work, otherwise it's a great deal.

Foxy

Site Experience Feedback

Jul 31, 2024

It's great to buy many items at great prices than other merchants. Other merchants can't get that close to refill bay affordable prices.

Val

Site Experience Feedback

Jul 31, 2024

It was easy to use and reasonable prices

Casey T.

Site Experience Feedback

Jul 31, 2024

Ordering was easy and checkout was perfect. I was very happy doing from this company.

micky

Site Experience Feedback

Jul 30, 2024

the web side is very good but my computer not

Online Shopper

Site Experience Feedback

Jul 30, 2024

When checking out the there is a preliminary summary screen showing shipping rate preview, where you only type in a zip code, as if I was a first time buyer looking for an estimate, but I'm a repeat customer. At first I was looking for where to make sure it knew my save shipping address. This setting was confirmed on the next screen.

Butch

Site Experience Feedback

Jul 29, 2024

If this is a refilled Epison cartridge then it should be OK . From other cartridges that don't have the raised ridges code cause printer problems, if this does have them it should work fine and at a better price than other refilled cartridges.

The Queen

Site Experience Feedback

Jul 27, 2024

Alls good

agent

Site Experience Feedback

Jul 27, 2024

Excllent

Online Shopper

Site Experience Feedback

Jul 26, 2024

no nothing everything ok

Don

Site Experience Feedback

Jul 26, 2024

Quit and easy.

Twin Cedars

Site Experience Feedback

Jul 18, 2024

no comment


Post-Delivery Feedback

Jul 26, 2024

I would have liked to have printed instructions included. I use a laptop computer with no CD drive. I still don't know what the "Cleaner" is used for.

Deb

Site Experience Feedback

Jul 26, 2024

I'm hopeful. Let's see how these ink cartridges work and how quickly they arrive. That will determine if I buy in the future.

Casey

Site Experience Feedback

Jul 26, 2024

The website was easy to find the items I needed.

the one

Site Experience Feedback

Jul 11, 2024

Over all my purchase was very quick. I like the logit of the process


Post-Delivery Feedback

Jul 26, 2024

I do know how good are the product yet since I have not use it yet

Online Shopper

Site Experience Feedback

Jul 25, 2024

Its very easy to surf the website.

Ryry2626

Site Experience Feedback

Jul 24, 2024

Great company

Online Shopper

Site Experience Feedback

Jul 24, 2024

IT'S OK.

TEW

Site Experience Feedback

Jul 24, 2024

These cartridges are a fair value but will not refill many times.

Opey

Site Experience Feedback

Jul 24, 2024

It was easy to correct the billing mistakes.