Refill Bay Reviews - 697 Reviews - 8.7/10
Refill Bay Rating
Overall Satisfaction | 8.7 /10 |
---|---|
Would Shop Here Again | 8.7 /10 |
Likelihood to Recommend | 8.5 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.2 /10 |
Checkout Satisfaction | 9.3 /10 |
Product Met Expectations | 8.7 /10 |
On-Time Delivery | 9.0 /10 |
Satisfaction with Customer Support | 7.7 /10 |
8.7out of 10
Would Shop Here Again:
8.7out of 10
Likelihood To Recommend:
8.5out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 79% | 83% |
Neutral | 15% | 17% |
Negative | 6% | 1% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.3 out of 10
Shipping Charges
Satisfaction with shipping charges
8.2 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.0 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.9 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
7.7 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
10.0 out of 10
Recent Reviews for Refill Bay
Showing 201 - 220 of 697
T
Site Experience Feedback
Aug 01, 2024
The only issue that I have is that sometimes the cartridges do not work, otherwise it's a great deal.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Foxy
Site Experience Feedback
Jul 31, 2024
It's great to buy many items at great prices than other merchants. Other merchants can't get that close to refill bay affordable prices.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Val
Site Experience Feedback
Jul 31, 2024
It was easy to use and reasonable prices
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Casey T.
Site Experience Feedback
Jul 31, 2024
Ordering was easy and checkout was perfect. I was very happy doing from this company.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
micky
Site Experience Feedback
Jul 30, 2024
the web side is very good but my computer not
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jul 30, 2024
When checking out the there is a preliminary summary screen showing shipping rate preview, where you only type in a zip code, as if I was a first time buyer looking for an estimate, but I'm a repeat customer. At first I was looking for where to make sure it knew my save shipping address. This setting was confirmed on the next screen.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Butch
Site Experience Feedback
Jul 29, 2024
If this is a refilled Epison cartridge then it should be OK . From other cartridges that don't have the raised ridges code cause printer problems, if this does have them it should work fine and at a better price than other refilled cartridges.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
The Queen
Site Experience Feedback
Jul 27, 2024
Alls good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
agent
Site Experience Feedback
Jul 27, 2024
Excllent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jul 26, 2024
no nothing everything ok
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Don
Site Experience Feedback
Jul 26, 2024
Quit and easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Twin Cedars
Site Experience Feedback
Jul 18, 2024
no comment
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 7
- Full ratings for this review »
Twin Cedars
Post-Delivery Feedback
Jul 26, 2024
I would have liked to have printed instructions included. I use a laptop computer with no CD drive. I still don't know what the "Cleaner" is used for.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Deb
Site Experience Feedback
Jul 26, 2024
I'm hopeful. Let's see how these ink cartridges work and how quickly they arrive. That will determine if I buy in the future.
- Overall Rating: 9
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
- Full ratings for this review »
Casey
Site Experience Feedback
Jul 26, 2024
The website was easy to find the items I needed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
the one
Site Experience Feedback
Jul 11, 2024
Over all my purchase was very quick. I like the logit of the process
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- Full ratings for this review »
the one
Post-Delivery Feedback
Jul 26, 2024
I do know how good are the product yet since I have not use it yet
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jul 25, 2024
Its very easy to surf the website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ryry2626
Site Experience Feedback
Jul 24, 2024
Great company
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jul 24, 2024
IT'S OK.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
TEW
Site Experience Feedback
Jul 24, 2024
These cartridges are a fair value but will not refill many times.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Opey
Site Experience Feedback
Jul 24, 2024
It was easy to correct the billing mistakes.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »