Refill Bay Reviews - 697 Reviews - 8.7/10
Refill Bay Rating
Overall Satisfaction | 8.7 /10 |
---|---|
Would Shop Here Again | 8.7 /10 |
Likelihood to Recommend | 8.5 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.2 /10 |
Checkout Satisfaction | 9.3 /10 |
Product Met Expectations | 8.7 /10 |
On-Time Delivery | 9.0 /10 |
Satisfaction with Customer Support | 7.7 /10 |
8.7out of 10
Would Shop Here Again:
8.7out of 10
Likelihood To Recommend:
8.5out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 79% | 83% |
Neutral | 15% | 17% |
Negative | 6% | 1% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.3 out of 10
Shipping Charges
Satisfaction with shipping charges
8.2 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.0 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.9 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
7.7 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
10.0 out of 10
Recent Reviews for Refill Bay
Showing 161 - 180 of 697
docsider
Site Experience Feedback
Aug 20, 2024
easily understood, manageable
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
rat
Site Experience Feedback
Aug 19, 2024
good customer service
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Smith
Site Experience Feedback
Aug 19, 2024
This is the lowest price I could find, but it's not only the price. I have a lot of black ink for my Canon MG8200 and was looking for colors (incl. gray) ink only. It took a little experimenting and testing, but I found a way to individually order only the colors I need.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Corsa
Site Experience Feedback
Aug 06, 2024
N/A
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Corsa
Post-Delivery Feedback
Aug 19, 2024
Fully satisfied. Will tell friends.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: 9
- Full ratings for this review »
L. Goodnight
Site Experience Feedback
Aug 19, 2024
On the first order I placed, the black ink cartridge was leaking inside the package, I cleaned it up and installed it in the printer and it worked fine, however it was about half empty by now. So I reached out to customer service via email to explain what I needed and to send pics. The next day I had a response to my email and a credit had already been applied to my account. Great customer service!!! I really appreciate the promptness of actions taken. I will definitely continue to purchase ink from these guys and I will suggest them to friends and family. Thank you again for great customer service and affordable products.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Rich
Site Experience Feedback
Aug 18, 2024
First time...very easy to use website...one of the best I've used ever.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Alison R
Site Experience Feedback
Aug 17, 2024
Website is very user-friendly, happy to find this vendor. Hope the quality of the cartridges matches the quality of the shopping & checkout experience :) If so, I will ALWAYS buy my ink here!
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
- Full ratings for this review »
Dave S
Site Experience Feedback
Aug 17, 2024
Easy to find what I need using the search tool
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
JPB
Site Experience Feedback
Aug 17, 2024
you had what i need at a good price
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
no have nick name
Site Experience Feedback
Aug 17, 2024
Henrique Bergman 3541 N. Rutherford av Chicago, il. 60634 773-931-8980, hbjmb2023@gmail.com- no credit card
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
superkraut
Site Experience Feedback
Aug 15, 2024
I would like to have the survey done after receiving the items. This way I am not yet sure how satisfied I will be once the product arrives and it is installed and perfect, then the survey would be at the perfect time and totally correct.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Bobbie
Site Experience Feedback
Aug 15, 2024
With the economy like it is right now under the Biden administration it's good to get something for less than I can get it in an office store. I am pleased to use this website, I thought when I used it before it was called Ink Farm, have you changed your name?
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Smitty
Post-Delivery Feedback
Aug 15, 2024
Simple to order, good quality.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
ozzie
Site Experience Feedback
Aug 14, 2024
easy site to maneuver ,BUT how can I give a honest answer to all these question without ever seeing the product FIRST. Exp. Which came 1st the chicken or the egg.How can a customer rate this transaction that is YET to be fulfilled and can ONLY comment on assumption until the order arrives
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Aug 14, 2024
i use these item at a home-office setting.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Lurenda
Site Experience Feedback
Jul 30, 2024
Easy to find what I needed! Great prices. Great Shipping prices.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
M
Site Experience Feedback
Aug 03, 2024
It went well, good prices, hoping that the ink works well.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- Full ratings for this review »
TAG
Site Experience Feedback
Aug 12, 2024
easy checkout
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Leo
Site Experience Feedback
Aug 12, 2024
Fine
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Rich
Site Experience Feedback
Aug 11, 2024
I had no problems with the ordering process
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »