Refill Bay Reviews - 697 Reviews - 8.7/10
Refill Bay Rating
Overall Satisfaction | 8.7 /10 |
---|---|
Would Shop Here Again | 8.7 /10 |
Likelihood to Recommend | 8.5 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.2 /10 |
Checkout Satisfaction | 9.3 /10 |
Product Met Expectations | 8.7 /10 |
On-Time Delivery | 9.0 /10 |
Satisfaction with Customer Support | 7.7 /10 |
8.7out of 10
Would Shop Here Again:
8.7out of 10
Likelihood To Recommend:
8.5out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 79% | 83% |
Neutral | 15% | 17% |
Negative | 6% | 1% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.3 out of 10
Shipping Charges
Satisfaction with shipping charges
8.2 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.0 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.9 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
7.7 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
10.0 out of 10
Recent Reviews for Refill Bay
Showing 141 - 160 of 697
Gill
Site Experience Feedback
Sep 03, 2024
Very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Sep 02, 2024
EZ to use, price right - question: since you sell re-manufactured cartridges, do you buy back expended cartridges? If yes, I can send you my empty ones....
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Letty_Kitty89
Site Experience Feedback
Sep 01, 2024
Siempre compro mis cartuchos aquí, es fácil y siempre te mandan algún cupón de descuento.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ascott
Site Experience Feedback
Aug 30, 2024
Hi I was searching for new ink cartridges at Amazon and Walmart your prices were more than 50% less I opened an account with you and I will be purchasing all of my printer needs from you in the future
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Aug 30, 2024
Wish there were more in a combo box
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
- Full ratings for this review »
oj
Site Experience Feedback
Aug 29, 2024
the price was good and the website made ordering very easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
LadyShack
Post-Delivery Feedback
Aug 29, 2024
Yellow ink was leaking I had to wipe it off and I installed the cartridges and now my printer does not print. I have used the cleaning service on my printer and still doesn’t work. Will have to buy new printer
- Overall Rating: 4
- Would Shop Here Again: N/A
- Likelihood To Recommend: 3
- On Time Delivery: 8
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Aug 29, 2024
good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- Full ratings for this review »
Teddy
Site Experience Feedback
Aug 28, 2024
Refill cartridge
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Gene jr
Site Experience Feedback
Aug 28, 2024
As I was paying, I chose the create account, but when I chose continue it gave an error message. Because it wanted me to verify my email address, but it gave no way to do so. I having to go back choose guest option. Now, about my experience with the website. Was easy to find the price compatibility is absurdity was for fillable.I shared it with my 600 Facebook and family. You have definitely earned my service, and my business.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Marvin
Site Experience Feedback
Aug 28, 2024
Good price and reasonable shipping
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Betty
Site Experience Feedback
Aug 28, 2024
all was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Aug 28, 2024
Prices are good, delivery $ and time is high and long. I am also concerned about the quality of the toner in the refill.
- Overall Rating: 5
- Would Shop Here Again: 7
- Likelihood To Recommend: 4
- Full ratings for this review »
Ezraphilip 57
Site Experience Feedback
Aug 28, 2024
Great resource
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
anonymous
Post-Delivery Feedback
Aug 27, 2024
You asked me all these questions but I have not used them yet, so I do not know how to rate actual product until I use them.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 5
- On Time Delivery: 10
- Customer Support: 5
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Aug 26, 2024
easy to order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dizzy....
Site Experience Feedback
Aug 25, 2024
User friendly...
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bernardino
Site Experience Feedback
Aug 24, 2024
We ordered a toner, if this works out, your company is The Best and we'll be doing good business, plus all my friends will know about you.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Peeweenovak
Site Experience Feedback
Aug 20, 2024
I thought the buying experience and the variety of products carried was excellent both times I have ordered. The last cartridges I got work great and the price is right. I won't hesitate to order from here in the future and recommend you to other friends needing ink cartridges.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bad Al99
Site Experience Feedback
Aug 20, 2024
I have ordered from this site in the past, but I was not remembered as a customer.
- Overall Rating: 5
- Would Shop Here Again: 7
- Likelihood To Recommend: 6
- Full ratings for this review »