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Refill Bay Reviews - 697 Reviews - 8.7/10

Nov 27, 2024
Refill Bay offers high quality compatible, remanufactured, and genuine printer cartridges at discounted price. Refill Bay focuses on saving customers money, all the while offering quality products and excellent customer service. Whether you want to refill your own cartridge, or buy a professionally remanufactured cartridge, at Refill Bay they're all about giving customers options.

Refill Bay Rating

Rating
Overall Satisfaction8.7 /10
Would Shop Here Again8.7 /10
Likelihood to Recommend8.5 /10
Product Selection9.3 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.3 /10
Product Met Expectations8.7 /10
On-Time Delivery9.0 /10
Satisfaction with Customer Support7.7 /10
Overall Satisfaction:
 

8.7out of 10


Would Shop Here Again:

 

8.7out of 10


Likelihood To Recommend:

 

8.5out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

79%83%

Neutral

15%17%

Negative

6%1%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.3 out of 10

Shipping Charges

Satisfaction with shipping charges

8.2 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.0 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.9 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.7 out of 10

Customer Support

Satisfaction with assisted or self-service help

7.7 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.1 out of 10

Returns Process

Satisfaction with the returns process

10.0 out of 10

Recent Reviews for Refill Bay

Showing 141 - 160 of 697

Gill

Site Experience Feedback

Sep 03, 2024

Very good

Online Shopper

Site Experience Feedback

Sep 02, 2024

EZ to use, price right - question: since you sell re-manufactured cartridges, do you buy back expended cartridges? If yes, I can send you my empty ones....

Letty_Kitty89

Site Experience Feedback

Sep 01, 2024

Siempre compro mis cartuchos aquí, es fácil y siempre te mandan algún cupón de descuento.

Ascott

Site Experience Feedback

Aug 30, 2024

Hi I was searching for new ink cartridges at Amazon and Walmart your prices were more than 50% less I opened an account with you and I will be purchasing all of my printer needs from you in the future

Online Shopper

Site Experience Feedback

Aug 30, 2024

Wish there were more in a combo box

oj

Site Experience Feedback

Aug 29, 2024

the price was good and the website made ordering very easy

LadyShack

Post-Delivery Feedback

Aug 29, 2024

Yellow ink was leaking I had to wipe it off and I installed the cartridges and now my printer does not print. I have used the cleaning service on my printer and still doesn’t work. Will have to buy new printer

Online Shopper

Site Experience Feedback

Aug 29, 2024

good

Teddy

Site Experience Feedback

Aug 28, 2024

Refill cartridge

Gene jr

Site Experience Feedback

Aug 28, 2024

As I was paying, I chose the create account, but when I chose continue it gave an error message. Because it wanted me to verify my email address, but it gave no way to do so. I having to go back choose guest option. Now, about my experience with the website. Was easy to find the price compatibility is absurdity was for fillable.I shared it with my 600 Facebook and family. You have definitely earned my service, and my business.

Marvin

Site Experience Feedback

Aug 28, 2024

Good price and reasonable shipping

Betty

Site Experience Feedback

Aug 28, 2024

all was good

Online Shopper

Site Experience Feedback

Aug 28, 2024

Prices are good, delivery $ and time is high and long. I am also concerned about the quality of the toner in the refill.

Ezraphilip 57

Site Experience Feedback

Aug 28, 2024

Great resource

anonymous

Post-Delivery Feedback

Aug 27, 2024

You asked me all these questions but I have not used them yet, so I do not know how to rate actual product until I use them.

Online Shopper

Site Experience Feedback

Aug 26, 2024

easy to order

Dizzy....

Site Experience Feedback

Aug 25, 2024

User friendly...

Bernardino

Site Experience Feedback

Aug 24, 2024

We ordered a toner, if this works out, your company is The Best and we'll be doing good business, plus all my friends will know about you.

Peeweenovak

Site Experience Feedback

Aug 20, 2024

I thought the buying experience and the variety of products carried was excellent both times I have ordered. The last cartridges I got work great and the price is right. I won't hesitate to order from here in the future and recommend you to other friends needing ink cartridges.

Bad Al99

Site Experience Feedback

Aug 20, 2024

I have ordered from this site in the past, but I was not remembered as a customer.