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Refill Bay Reviews - 697 Reviews - 8.7/10

Nov 27, 2024
Refill Bay offers high quality compatible, remanufactured, and genuine printer cartridges at discounted price. Refill Bay focuses on saving customers money, all the while offering quality products and excellent customer service. Whether you want to refill your own cartridge, or buy a professionally remanufactured cartridge, at Refill Bay they're all about giving customers options.

Refill Bay Rating

Rating
Overall Satisfaction8.7 /10
Would Shop Here Again8.7 /10
Likelihood to Recommend8.5 /10
Product Selection9.3 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.3 /10
Product Met Expectations8.7 /10
On-Time Delivery9.0 /10
Satisfaction with Customer Support7.7 /10
Overall Satisfaction:
 

8.7out of 10


Would Shop Here Again:

 

8.7out of 10


Likelihood To Recommend:

 

8.5out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

79%83%

Neutral

15%17%

Negative

6%1%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.3 out of 10

Shipping Charges

Satisfaction with shipping charges

8.2 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.0 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.9 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.7 out of 10

Customer Support

Satisfaction with assisted or self-service help

7.7 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.1 out of 10

Returns Process

Satisfaction with the returns process

10.0 out of 10

Recent Reviews for Refill Bay

Showing 121 - 140 of 697

Jack

Site Experience Feedback

Sep 12, 2024

Website very professional and user friendly.

Bobcat

Site Experience Feedback

Sep 11, 2024

Went good

OGCF

Site Experience Feedback

Sep 11, 2024

It was great to find that I could get twice as much toner for a third of the price.

Online Shopper

Site Experience Feedback

Sep 11, 2024

Easy to use

Online Shopper

Site Experience Feedback

Sep 10, 2024

I haven't received my order yet so I don't know how happy I'll be with the overall experience.

Ally

Site Experience Feedback

Sep 10, 2024

Checkout was fast and simple. Information about the product was easy to find and understand, boosting my confidence that I bought the right product for my printer.

Terry

Post-Delivery Feedback

Sep 10, 2024

easy to order, price was good and delivery on time.

Bob

Site Experience Feedback

Sep 09, 2024

No problems yet first time to use .

Quickfix

Site Experience Feedback

Aug 30, 2024

It was easy to order a black ink refill for my printer.


Post-Delivery Feedback

Sep 07, 2024

Now I just have to learn how to do the refilling.

fill and save

Site Experience Feedback

Sep 06, 2024

This was a church purchase for our printer. We use alot of ink for bulletins .We are happy to have these bottles of ink instead of the cartridges.

Bobby

Site Experience Feedback

Sep 06, 2024

all relative info correct

JOE

Site Experience Feedback

Sep 06, 2024

Seems fine

Joe

Site Experience Feedback

Sep 06, 2024

Good

MemphisMAP

Site Experience Feedback

Sep 06, 2024

Good site...a variety of products at good prices...ease to find items....good descriptions of products...ease of checkout...many ways to checkout..CC, paypal, etc...

Online Shopper

Site Experience Feedback

Sep 06, 2024

very clean purchase process

Bob T

Site Experience Feedback

Aug 28, 2024

The website was easy to navigate, great product choices.


Post-Delivery Feedback

Sep 05, 2024

Refill Bay has a good product and great prices. The delivery process was easy and I will recommend this company to my family and friends. Thank you for being an economic alternative to higher prices.

joe_bvunza

Site Experience Feedback

Aug 22, 2024

good

GG

Site Experience Feedback

Aug 28, 2024

easy to locate what I need. no coupons, so paying full price for stuff

Cyndy

Site Experience Feedback

Aug 30, 2024

Good

Marv

Site Experience Feedback

Sep 03, 2024

was easy to find what i needed.