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PROVANTAGE Reviews - 34 Post-Delivery Reviews - 9.8/10

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Certified
Most Current Certification:
Jun 20, 2026
Founded in 1984, PROVANTAGE has grown from a small computer dealer specializing in software development tools, to a full service computer products superstore. With over a billion dollars of products available, their combination of savings, service and selection makes PROVANTAGE a place for all your computing needs.

PROVANTAGE Rating

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Post-Delivery Feedback - 34 Reviews

Overall Satisfaction:

9.8out of 10

Would Shop Here Again:

9.8out of 10

Likelihood To Recommend:

9.9out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

94%100%
Neutral rating icon

Neutral

6%0%
Negative rating icon

Negative

0%0%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.8 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.2 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.9 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.3 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.8 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Site Experience Feedback - 242 Reviews

Overall Satisfaction:

9.5out of 10

Would Shop Here Again:

9.5out of 10

Likelihood To Recommend:

9.5out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

84%76%
Neutral rating icon

Neutral

16%24%
Negative rating icon

Negative

0%0%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.8 out of 10

Design of Site

Satisfaction with the look and design of the site

8.3 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.9 out of 10

Shipping Charges

Satisfaction with shipping charges

9.4 out of 10

Variety of Shipping Options

Desired shipping options were available

9.7 out of 10

Recent Reviews for PROVANTAGE

Showing 1 - 50 of 276

  • Danny

    Site Experience Feedback

    Jun 16, 2026

    It was good buying from this company and honestly will most likely purchase from you guys again

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Amjmok

    Site Experience Feedback

    Jun 15, 2026

    Good ricing

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Joe

    Site Experience Feedback

    Jun 11, 2026

    Great experience buying from Provantage.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • TJ D.

    Site Experience Feedback

    Jun 10, 2026

    Prices can’t be beat. I will purchase all my AV and surveillance equipment from PROVANTAGE moving forward.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Ray

    Site Experience Feedback

    Jun 9, 2026

    Reliable vendor

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Nv

    Site Experience Feedback

    Jun 9, 2026

    Everything was good, but I do feel like the website, and it's functionalities, are a little bit outdated, and if you'd like me to create a new website, I'd be happy to do that for you for free. As something that's more optimized for mobile cleaner interface, cleaner product pages easier to see current inventory would all help in the purchase process. I think some people make it overwhelmed with as much text. As there is on every page, thank you.

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • William sirfort

    Site Experience Feedback

    Jun 1, 2026

    Overall the process was super convenient and the ease of purchase was excellent. Prices were reasonable, and I am looking forward to buying from provantage again. The only thing that I would consider an issue, is when calling back to confirm that I placed an order, one of the agents said they would check, and then hung up on me without confirming code or anything. The next agent confirmed without issue. That was my only issue, everything else was excellent and I will be recommending provantage to others

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Alex

    Site Experience Feedback

    Jun 1, 2026

    Encountered issue with billing, but otherwise purchase went through smoothly. Difficult to really know how much I will like the company before I get product or have need of customer support team.

    • Overall Rating: 7
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • NTIC

    Site Experience Feedback

    May 30, 2026

    Nothing good or bad to say,this is my1st time using your services. Let’s just hope for the very best and a super quick delivery.

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • KelliS

    Site Experience Feedback

    May 28, 2026

    Searched for the product and found it easily with plenty of stock. Good experience - no complaints.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Tom R

    Post-Delivery Feedback

    May 28, 2026

    We had previous issues with multiple different vendors shipping the incorrect product, or ghost inventory (showing inventory that they didn't have), and FedEx allegedly loosing a package in transit before trying ProVantage, Everything went so smoothly with ProVantage, reliable inventory, seamless same day shipping confirmation, to the product arriving via UPS three days later. Absolutely flawless experience.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Customer 81638

    Site Experience Feedback

    May 27, 2026

    No issues at all. Website is a bit dated feeling but I at least know it wasn’t vibe coded.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • MISFIT MOTORS

    Site Experience Feedback

    May 24, 2026

    Easy to use but we will see

    • Overall Rating: N/A
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Dave

    Post-Delivery Feedback

    May 22, 2026

    Great price and quick shipping.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Julie

    Site Experience Feedback

    May 22, 2026

    The ordering process was highly efficient! From creating an account to entering credit card information was less than 5 minutes. Thank you!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    May 22, 2026

    Simple process. However, search process didn't permit a continuous refinement. Most often, whenever I tried to add another criteria to narrow the search results, one or more previous criteria would be dropped.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Tom R

    Site Experience Feedback

    May 19, 2026

    Only very small issue would be a little confusion on the image you have for the UPS on the store front is squished so needed to double check, but other than that all is good.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Sulaka

    Site Experience Feedback

    May 18, 2026

    The prices are good and shipping is fast.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • MEPnetmgr

    Site Experience Feedback

    May 18, 2026

    Provantage has always had a good selection of quality products at good prices.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Jim

    Site Experience Feedback

    May 18, 2026

    Easy checkout and I'm happy with the price. There should be a picture of the device I bought instead of just a description.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Blythewood

    Post-Delivery Feedback

    May 17, 2026

    Easy to do business with Provantage

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Moon

    Site Experience Feedback

    May 16, 2026

    Just completed an internet search and chose your company for the value and cost.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • ccschools

    Site Experience Feedback

    May 15, 2026

    Easy to find what i was looking for. Account set has been easy. Website has good information for most of my account questions. Price was better than other vendors for what I was looking for.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Mitt

    Site Experience Feedback

    May 15, 2026

    Always good.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    May 14, 2026

    Provantage has good pricing compared to other VARs. SEO and overall site layout/design could be improved to increase perceived maturity of the business.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Neil

    Site Experience Feedback

    May 13, 2026

    Provantage is one of my favorite ecommerce sites for computer related products. I've been a customer for 15 years or more on personal basis but now I am buying it on behalf of a company. Thank you to everyone involved and your company is the backbone of America in this industry. There is nothing that needs to change. The website is old-school and perfect. Easy to search, fast and speedy. I hope it remains like this forever like McMaster-Carr or ULINE. I contacted customer service today and it was phenomenal. The only complain I have is to please stop sending physical catalogs :-)

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • DB

    Site Experience Feedback

    May 10, 2026

    The transaction was smooth as glass. Product information was clear and satisfactory.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Josh C

    Post-Delivery Feedback

    May 9, 2026

    Provantage has been a solid source for technical purchasing needs at our company for over 10 years, always dependable and great prices and availability. Thank you

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • goran9800

    Site Experience Feedback

    May 9, 2026

    nice

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Thmbward

    Site Experience Feedback

    May 7, 2026

    Our other vendor had an order on of ours on backorder for over a month. Provantage had the item in stock and at a better price! I can always rely on fast shipping as well from Provantage.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • SamIam

    Site Experience Feedback

    May 7, 2026

    Easy to use, and data available

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Josh C

    Site Experience Feedback

    May 4, 2026

    Provantage has come in handy the last ~10 years we have used them. I look forward to using them more often when possible!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    May 4, 2026

    I was able to find and order my product very quickly, so I am satisfied.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Gavin

    Site Experience Feedback

    Apr 30, 2026

    Good prices

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Matt H

    Site Experience Feedback

    Apr 28, 2026

    Great pricing, site is easy enough to use. Order was placed Sunday. FAQs seemed to imply my order would ship on Monday. On Monday, it was marked "Shipment Status: Completed", yet my order did not actually ship until Tuesday. To be honest, I would've paid more at a competitor to not lose a whole day of production.

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Rob

    Site Experience Feedback

    Apr 25, 2026

    Great Service

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Bhing

    Site Experience Feedback

    Apr 23, 2026

    Quick and Easy

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Anubis_mane

    Site Experience Feedback

    Apr 22, 2026

    Great website simple to use, prolly one of the best websites for electronics considering their deals and stocks availabilty. MOZAs new wheel is not available and many places and I found it here at a great price. I will be returning for.my future pc upgrade and purchases.

    • Overall Rating: 10
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Beameren

    Site Experience Feedback

    Apr 21, 2026

    Easy to find products, and if there are any questions, easy to get a hold of someone in sales!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Donnaschnall

    Site Experience Feedback

    Apr 21, 2026

    Fast & easy

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Lance

    Post-Delivery Feedback

    Apr 21, 2026

    The item was in stock and at a goo price.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Kyle

    Site Experience Feedback

    Apr 20, 2026

    Super fast, and very helpful with getting the tax exemption in place. I was recommended to use Provantage and will recommend to other!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Apr 20, 2026

    I like the real time inventory update. I don't like that I still don't know when the product would be shipped and when I could expect to receive it. B&H (for example) is more specific and reliable in this regard.

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Lee

    Site Experience Feedback

    Apr 17, 2026

    It was good.

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 6
    Full ratings for this review »
  • David

    Site Experience Feedback

    Apr 16, 2026

    Thanks

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Good Experience!!!

    Site Experience Feedback

    Apr 14, 2026

    The home page for the site is pretty busy. Without the actual part number, I think I would have had a hard time finding what I need, but with the part number, the item came right up.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Darrick

    Post-Delivery Feedback

    Apr 10, 2026

    I was lucky to find this monitor as it is out of stock at most stores.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • IT-Dave

    Site Experience Feedback

    Apr 9, 2026

    Experience on the website was fine, printer was in stock. Was unable to order the printer directly from Brother (their internal issue) but worth mentioning, the printer was less expensive and 2-day shipping was much, much less than Provantage.

    • Overall Rating: 8
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Lima Mike

    Site Experience Feedback

    Apr 6, 2026

    I had a mostly positive experience on the website today. It was fairly easy to find the 3Dconnexion SpaceMouse I was looking for, and the product information helped me compare options. The site seemed organized, and the overall checkout process was straightforward.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Apr 6, 2026

    Good prices, items in stock

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
PROVANTAGE Reviews | Verified Customer Reviews at Bizrate Surveys