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PROVANTAGE Customer Reviews

PROVANTAGE holds a 8.9/10 overall rating and 43 verified post-delivery reviews on Bizrate.

PROVANTAGE logo
Certified
Most Current Certification:
Nov 2, 2026
Founded in 1984, PROVANTAGE has grown from a small computer dealer specializing in software development tools, to a full service computer products superstore. With over a billion dollars of products available, their combination of savings, service and selection makes PROVANTAGE a place for all your computing needs.

PROVANTAGE Rating

Customer Certified
Certified

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

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Learn more about reviews
Post-Delivery Feedback - 43 Reviews

Overall Satisfaction:

8.9out of 10

Would Shop Here Again:

9out of 10

Likelihood To Recommend:

8.9out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

82%67%
Neutral rating icon

Neutral

9%0%
Negative rating icon

Negative

9%33%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.8 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.6 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.3 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.3 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Site Experience Feedback - 242 Reviews

Overall Satisfaction:

9.3out of 10

Would Shop Here Again:

9.3out of 10

Likelihood To Recommend:

9.3out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

83%88%
Neutral rating icon

Neutral

14%9%
Negative rating icon

Negative

3%3%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.8 out of 10

Design of Site

Satisfaction with the look and design of the site

8.7 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.2 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.4 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.5 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.4 out of 10

Shipping Charges

Satisfaction with shipping charges

9.5 out of 10

Variety of Shipping Options

Desired shipping options were available

9.2 out of 10

Recent Reviews for PROVANTAGE

Showing 1 - 50 of 285

  • BTG-Vibelogik Founder and CVO

    Site Experience Feedback

    Oct 31, 2026

    Overall Experience: I have absolutely nothing negative to report about my experience today. Everything was entirely positive. I have used PROVANTAGE in the past, and you have consistently proven to be reliable and trustworthy. Thank you for the excellent and dependable service!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Bon

    Site Experience Feedback

    Oct 30, 2026

    The website looks old but a seamless experience

    • Overall Rating: 7
    • Would Shop Here Again: 5
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • WhiskeyTango

    Site Experience Feedback

    Oct 29, 2026

    design is dated, would have liked to use apple pay

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Cyberian

    Site Experience Feedback

    Oct 28, 2026

    Easy to navigate website..Price plus shipping and taxes beat all others for my item!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • PBS

    Site Experience Feedback

    Oct 26, 2026

    Easy to find what I was looking for

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • HB

    Site Experience Feedback

    Oct 25, 2026

    when adding my address information i accidently bumped something that made me need to start all over (i was ordering on mobile). Other than that, it was a fairly standard experience. I'm just happy i could find this battery from a reputable brand.

    • Overall Rating: 8
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 7
    Full ratings for this review »
  • gabarooni

    Post-Delivery Feedback

    Oct 25, 2026

    it was a joy to order and receive the mobile scanner wand. its amazing and adding a lot of value to my day to day experience.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • EJ ITEM

    Site Experience Feedback

    Oct 22, 2026

    Easy to navigate and order. Re-orders are quick & simple.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Oct 21, 2026

    Muy bien

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Shai_O

    Site Experience Feedback

    Oct 15, 2026

    Good experience and great support from Kathy Zwick

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Ssej

    Site Experience Feedback

    Oct 15, 2026

    Good interaction this far

    • Overall Rating: 9
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • OddsNEnds

    Site Experience Feedback

    Oct 15, 2026

    Easy to shop and order at. When I need something quick and it is in stock, it is a no brainer.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Steve

    Site Experience Feedback

    Oct 13, 2026

    Provantage had the item I was looking for and the price was the most competitive. Ordering was super easy and quick. Will definitely purchase from again.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Jesus

    Post-Delivery Feedback

    Oct 11, 2026

    You know what you didn't do and what you did. I sent your CEO, among others, an email and never heard back. I paid for overnight delivery. Someone there screwed up and I didn't receive the package until 5 days later. Then you refuse to refund my shipping fee and I had to fight, threaten to get you to do the right thing. You are not a reputable company, especially after reading a lot of independent reviews online. I should have searched for them before I purchased anything from you. Your company sucks and I intend to let everyone that I know and don't know what you did to my family and how I never even heard back from you.

    • Overall Rating: 1
    • Would Shop Here Again: 1
    • Likelihood To Recommend: 1
    • On Time Delivery: 1
    • Customer Support: 1
    Full ratings for this review »
  • Bobby

    Site Experience Feedback

    Oct 11, 2026

    Great products, easy site, great prices always get products without hassle.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • tjm012

    Site Experience Feedback

    Oct 9, 2026

    Great experience thank you for working with me on the price of

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • ICSC

    Site Experience Feedback

    Oct 6, 2026

    If I know the item number of the product i need I can find it fast and the checkout process is seamless. Otherwise it is too difficult to find the product on the site.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 7
    Full ratings for this review »
  • ed

    Site Experience Feedback

    Oct 5, 2026

    Everything went smoothly

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • mona

    Site Experience Feedback

    Oct 5, 2026

    Good!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Pro vantage sucks

    Site Experience Feedback

    Oct 2, 2026

    Chose next day shipping before the cutoff time and didn’t receive shipment until 5 days later. You would not refund shipping until I had to contact credit card company for a chargeback. Terrible customer service.

    • Overall Rating: 1
    • Would Shop Here Again: 1
    • Likelihood To Recommend: 1
    Full ratings for this review »
  • Mvb

    Site Experience Feedback

    Oct 1, 2026

    Sometimes there needs to be more product information

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • J

    Site Experience Feedback

    Oct 1, 2026

    Had a hard to find part at a lower price than anyone else. Free shipping was great.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • invictus

    Site Experience Feedback

    Sep 29, 2026

    side and ordering good, delivery slow

    • Overall Rating: 6
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 6
    Full ratings for this review »
  • rt

    Site Experience Feedback

    Sep 28, 2026

    good

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • tyrizzle18

    Site Experience Feedback

    Sep 27, 2026

    was looking for a reasonably priced external storage to remove photos and videos from my phone. Provantage had just what I was looking for without being way over priced.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • RobH

    Site Experience Feedback

    Sep 27, 2026

    Hard to give an accurate opinion after ordering but not yet receiving my first item. Be happy to fill out a new survey after transaction is complete.

    • Overall Rating: 7
    • Would Shop Here Again: 6
    • Likelihood To Recommend: 6
    Full ratings for this review »
  • IDS

    Site Experience Feedback

    Sep 25, 2026

    Provantage is pretty competitive with prices. Sometimes the shipping puts the price higher over some other stores that offer free shipping all the time.

    • Overall Rating: 9
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • DJMLopez

    Site Experience Feedback

    Sep 23, 2026

    Love the shopping experience. Very clean and easy.

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Sep 23, 2026

    The site lacks detailed information regarding products, so I have to go elsewhere to ensure the items being purchased are indeed what is needed. Still you have the products to me in a timely manner.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • HIM

    Site Experience Feedback

    Sep 19, 2026

    All good. I had a smooth, positive experience overall. The site offered the best prices, a great shopping experience, and an easy, straightforward checkout process. Everything felt quick, clear, and hassle‑free.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • DownedTreadmill

    Site Experience Feedback

    Sep 18, 2026

    I did not receive status updates for 4 working days so I had to log back in to check on the order myself and find that my item has not shipped, with no explanation as to why.

    • Overall Rating: 8
    • Would Shop Here Again: 5
    • Likelihood To Recommend: 6
    Full ratings for this review »
  • Kat

    Site Experience Feedback

    Sep 17, 2026

    I gave you a bad checkout reading because last night at midnight when I tried placing this order, your servers kept crashing and dying and going slow and I finally just went to bed and did the order in the morning

    • Overall Rating: 8
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Sep 16, 2026

    .

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • JAM

    Site Experience Feedback

    Sep 15, 2026

    Provantage is a great place to shop for IT needs.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Soul Survivor

    Site Experience Feedback

    Sep 14, 2026

    It was good I found a ssd I was looking at on Amazon for 10% cheaper than Amazon the only thing I didn't like about ther website was that they had another one for sale that said open box and didn't explaine exactly what that meant so I didn't know if it was used I didn't purchase that one because of that but the one I bought was almost the same price

    • Overall Rating: 8
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • RG

    Site Experience Feedback

    Sep 11, 2026

    Quick and simple, very efficient

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Sep 10, 2026

    Great experience with purchasing cant wait to get my product

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Mark

    Post-Delivery Feedback

    Sep 8, 2026

    I made a purchase from provantage years ago and didn't hesitate to make my most recent purchase as I have confidence and trust in you. As an Amazon Prime customer, they get my attention out of convenience. I will look to check with provantage for future appropriate purchases before defaulting to Amazon.

    • Overall Rating: 10
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Sep 7, 2026

    Free shipping is great

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • SimplyMe

    Site Experience Feedback

    Sep 4, 2026

    Online ordering was simple and easy to use.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • SillyBeez89

    Post-Delivery Feedback

    Sep 3, 2026

    This website was super cool! They had competitive prices and I was impressed and happy with the shipping options. Their website is nostalgic and their product descriptions were clear. They sent me emails daily to keep me posted on the processing and shipping status. The SMALLEST complaint I had was that I ordered on a weekend day and I chose next day delivery and I wasn't super confident if it would show up the next day or if it meant business days. I think it may have been a fault on my end so I was happy nonetheless and super satisfied, I would definitely recommend others to use Provantage!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Sean

    Site Experience Feedback

    Sep 2, 2026

    Very pleasantly surprised for Provantage to have this in stock, when a dozen other retailers didn't! Especially at the best price point

    • Overall Rating: 8
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Mark

    Site Experience Feedback

    Sep 2, 2026

    The only reason I would go elsewhere to make a purchase it the free 2-day shipping I get from Amazon Prime. I have ordered from Provantage before and am a satisfied customer.

    • Overall Rating: 10
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Markus

    Site Experience Feedback

    Sep 2, 2026

    Nothing bad at all!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Samantha92

    Site Experience Feedback

    Sep 2, 2026

    The website isn't as polished as others, but I was satisfied with my shopping experience, as well as the price. Glad that there was a rush shipping option too.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • John

    Site Experience Feedback

    Sep 1, 2026

    ...

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Azhagesan

    Post-Delivery Feedback

    Aug 30, 2026

    The entire process from creating an account and the product getting delivered was smooth and easy. Only thing that can be improved is the website UI, it still looks like a site from the 90s.

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    • On Time Delivery: 9
    • Customer Support: N/A
    Full ratings for this review »
  • CJ

    Site Experience Feedback

    Aug 30, 2026

    Good prices thanks to free shipping, mobile website is very clunky

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Shinymetalinsect

    Site Experience Feedback

    Aug 29, 2026

    It was great, I just wish I could see the shopping option I set to on the receipt and the day I expect it to be delivered. But I had a positive experience overall.

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Aug 28, 2026

    Great prices

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »